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Richardson Buick GMC - Midland
Midland, MI
454 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 454 reviews
June 16, 2023
They were very courteous and timely. Dawn took really good care of me and kept in touch about my vehicle needs. Also having a loaner helped not to impede my life or plans!! Dawn took really good care of me and kept in touch about my vehicle needs. Also having a loaner helped not to impede my life or plans!! More
by Jewels290
Verified CustomerEmployees Worked With
Dawn
June 15, 2023
Just like always, the service advisors were very knowledgeable very friendly and understood all my problems and got it in and fixed quickly knowledgeable very friendly and understood all my problems and got it in and fixed quickly More
by Rod Prior
Employees Worked With
Dawn in the service department
June 15, 2023
We are very very displeased with the service in relation to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear o to our warranty. We were told several times that a service warranty would cover electrical issues and pretty much anything other than wear and tear of the car. Our warranty that we paid $3000 for upon pressure in buying the car did not cover anything. And it was an electrical issue not related to wear and tear at all. We would never buy the warranty from Betten again and feel we were scammed upon buying such a bad product. We will be trying to dispute this warranty service. We feel that Betten should take some responsibility in selling something that is of no value and we will not be recommending again. More
by Kelly Bauer
Employees Worked With
My husband only spoke with staff in the service dept.
June 11, 2023
Dawn was a very warm and competent service representative who handled the communications great. And the whole service team did a fine job so I am happy customer! who handled the communications great. And the whole service team did a fine job so I am happy customer! More
by JAMES.MENTELE
Employees Worked With
Dawn, Service Rep.
June 09, 2023
Service staff are extremely nice and helpful. It’s nice to walk in and have them call you by name. Always ready to explain everything until I understand. It’s nice to walk in and have them call you by name. Always ready to explain everything until I understand. More
by STROUP2
Employees Worked With
Dawn in service
June 08, 2023
We are from out of state working on a job site in their town has an issue with our truck got us in got us out within four hours for us To be able to go home. town has an issue with our truck got us in got us out within four hours for us To be able to go home. More
by rjsimons1584
Employees Worked With
Sorry I do not remember her name but she was very nice to deal with
