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Richardson Buick GMC - Midland

Midland, MI

4.6
176 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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2400 N Saginaw Road

Midland, MI

48640

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Showing 176 reviews

October 15, 2023

Good service appointment and enjoyed my conversation with Nick in sales while I waited for my truck. More

by TODD.H.FOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Wyman
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 15, 2023

Good service terrific person transported me to/from work. Explanation of work completed and friendly service overall More

by Bjkaczmarek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

Everyone is very nice and I feel like a valued customer. I have only had great experiences there. More

by MLLD1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 14, 2023

I m very happy with my vehicle and the salesman (Parker) went the extra mile. When doing my final paperwork and ready to leave. I had my arms full and going to walk out the office. The man stood there and d More

by tenthst305
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Parker Anzalone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2023 -

Richardson Buick GMC - Midland responded

Thank you for reaching out to share your experience! My name is Aaron, I am the General Manager at Betten Baker. On behalf of the dealership, I sincerely apologize for your bad experience. I appreciate that you took the time to share your visit with us so that we can learn from our mistakes, I would like talk to you in person or at least over the phone. I can be reached at (989) 631-1444. On a higher note, I am pleased to know that you are happy with Parker and your new vehicle. Thank you for choosing Parker and Betten Baker Buick GMC Cadillac.

October 14, 2023

Dawn is always so friendly and knowledgeable. I alway have a great experience at the dealership More

by aprilkroth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gregg Schramm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker
October 13, 2023

Dawn is always friendly and efficient. It’s a joy to do business with her. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Always received by friendly personnel who listen to my concerns and always provide excellent service in a timely manner. More

by SCHMIDT_DAJI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2023

Christian was very professional. Great service. Got right in. Quick service. Discussed next service requirements. More

by Kswhisler
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Christian
October 12, 2023

This was my first time here. Check in was quick and the service rep was very helpful and communicative. More

by cwilliamdodge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mesha Mortensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian *****
October 11, 2023

Only takes one word, Amazing! She is why I come to the dealership. Thank you for all you do!! More

by Littlefamily98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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