
Richardson Buick GMC - Midland
Midland, MI
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Took care of business and my car. Very professional highly recommend to my friends and family Very professional highly recommend to my friends and family More
Don't ever lose Dawn, she is why we continue to come to this dealer for service. this dealer for service. More
Poor quality service co ordination. I had a confirmed appointment for 10 am, 09/15/2023. When my vehicle arrived at service shop, I was simply informed that there was no such appointmen I had a confirmed appointment for 10 am, 09/15/2023. When my vehicle arrived at service shop, I was simply informed that there was no such appointment. This is totally unprofessional and unacceptable for a decent business like yours. More
Professional explained everything clearly nice comfortable waiting room speedy service, friendly staff Convenient location Good promotion on the Buick product comfortable waiting room speedy service, friendly staff Convenient location Good promotion on the Buick product More
They are very Prompt, courteous, and helpful. They are Very professional yet they are friendly They are Very professional yet they are friendly More
I had an oil change and tire rotation. I pulled in with nothing wrong with my car and then left saying it was going to be $129 to replace a sensor. My husband said they must have either da I pulled in with nothing wrong with my car and then left saying it was going to be $129 to replace a sensor. My husband said they must have either damaged the sensor while rotating the tires or forgot to relearn after tires being rotated. They didn't even ask me if I wanted it fixed. Just came out and said I would owe an additional $129 dollars plus $20 in labor. I will not be back for any additional services. More
Outstanding attention to customer. A caring attitude makes you feel important. Solved a non appointment problem from a drive through customer A caring attitude makes you feel important. Solved a non appointment problem from a drive through customer More
Excellent service Sherry, was awesome. She knew my husband had recently passed and she helped me put everything in just my name. Her kindness meant a lot to me. She knew my husband had recently passed and she helped me put everything in just my name. Her kindness meant a lot to me. More
2nd time trying to work with this dealer and it will be the last. Given a quote from sales rep set up appt took in they call me back and tried telling me double what quote was for a simple break job. Needl the last. Given a quote from sales rep set up appt took in they call me back and tried telling me double what quote was for a simple break job. Needless to say they put tires back on and brought my truck back. Called the other local dealer in town and price to do same work as requested was right in line with original quote given. Definitely given a bad look that’s for sure. More