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Richardson Buick GMC - Midland - Service Center

Midland, MI

4.6
175 Reviews

175 Reviews of Richardson Buick GMC - Midland - Service Center

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August 30, 2025

Will was such an amazing person to work with. He walked me through each step and was checking in through the whole process. The entire dealership was absolutely amazing and so nice to work with. More

by Alyson Murray
Recommend Dealer
Yes
Employees Worked With
Will
August 30, 2025

Checked out my truck right away but transmission didn't slip. Told them only slips first drive of the day. They said GM has a bulletin out that these trucks are slipping on first drive of day until fluid g More

by lundalaskan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Angellotti , Dawn Johnson
August 27, 2025

Would not use this dealership if it was the only one in America. You owe me $400.00 dollars and three visits. More

by steveott55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Hockemeyer
2.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Limmer
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2025

Dealership seems to be inproving and making positive changes. We hope this continues and we can go back to doing business with them as we did with McArdles. More

by CMCCOLLISTER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn in service department
August 24, 2025

Easy to schedule appointments for oil change. They were very pleasant to work with. Thanks. More

by AKSTRIETER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hockemeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Limmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 18, 2025

Richardson’s did a nice job of getting both my vehicles in and out on the same day More

by monark-equip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 16, 2025

Wonderful experience for my initial visit you now have a valued customer no wait time also when I came & from just conversing on the phone felt like you knew me. I’m definitely bringing my Cadillac back! More

by dgreen4114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hockemeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2025

I went into Richardson for an oil change and they were very nice very friendly... Got my car right in and right out... I will definitely be back... I was very impressed with our service department More

by jbram56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Hockemeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Russ Limmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2025

People are friendly, polite and took me where I needed to go. They honored my coupon and the oil change did not take very long. I had one question and it was answered clearly. Good visit. More

by RckSue1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Parker Anzalone
August 11, 2025

Great personnel to work with. Have done excellent service on all my vehicles. Would highly recommend this dealership. More

by bgwynn31
Recommend Dealer
Yes
Employees Worked With
Matt Hockemeyer
1
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