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Richardson Cadillac - Midland
Midland, MI
64 Reviews
Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our website for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 64 reviews
August 14, 2026
DEALERSHIP WAS HANDS DOWN BEST EXPERIENCE IN PURCHASING A VEHICLE. JASON AND STAFF MADE IT SO EASY FOR ME. A VEHICLE. JASON AND STAFF MADE IT SO EASY FOR ME. More
by LORI ROSS
Verified Customer
August 13, 2026
Great group! Highest class operation! Followed up on everything I asked of them to completion! Great product, met my expectations the entire process! Highest class operation! Followed up on everything I asked of them to completion! Great product, met my expectations the entire process! More
by v24fbc
August 10, 2026
Nolan was incredibly helpful, answered all my questions, and never made me feel pressured. The whole process was smooth and straightforward. and never made me feel pressured. The whole process was smooth and straightforward. More
by jk2128
August 05, 2026
The customer service is exceptional. I had a warranty issue with another Cadillac dealership which had my vehicle for 2 weeks and I had to rent a replacement vehicle. The work done at t I had a warranty issue with another Cadillac dealership which had my vehicle for 2 weeks and I had to rent a replacement vehicle. The work done at the other dealership did not fix the problem. Richardson got my vehicle and provided a loaner and totally fixed the problem. More
by hag40476
Employees Worked With
Jason Shirely
August 05, 2026
Unlike every other dealership i went to not everything felt like it was a built in scam. felt like it was a built in scam. More
by chandlergensel4
August 01, 2026
The salesman I worked with was very knowledgeable and understanding. He even delivered the car to me. understanding. He even delivered the car to me. More
by tillygreen31
July 29, 2026
We wish that Richardson had honored the 3 oil change deal we had set up with Betten Baker. The good will and customer care would outweigh the monetary loss. Most of the questions below have nothing to do wit we had set up with Betten Baker. The good will and customer care would outweigh the monetary loss. Most of the questions below have nothing to do with why I came in. More attention on to the reason for coming in should be made. Service team was fine and courteous, but still disappointed you did not honor the purchase made by another dealer within the same GM family More
by JOHNSONP611
July 16, 2026
Once again we had an amazing experience with Will Germain at Richardson. This is our third car we've purchased from him within the last year. He is so easy to work with and keeps the whole experience fun and at Richardson. This is our third car we've purchased from him within the last year. He is so easy to work with and keeps the whole experience fun and light hearted. We love working with Will. More
by alsanborn34
