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Richardson Chrysler Jeep Dodge
Richardson, TX
250 Reviews
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Showing 250 reviews
September 02, 2025
I came to this dealership with my financing already approved and knowing exactly which vehicle I wanted. Instead of a straightforward sales process, I was met with delay tactics and pressure to use the approved and knowing exactly which vehicle I wanted. Instead of a straightforward sales process, I was met with delay tactics and pressure to use their banks for financing. Two different employees gave me excuses — saying the advertised price might only apply with their financing, or that it could take 3 weeks for my bank to send a check — rather than simply helping me purchase the vehicle. At no point did anyone just say, “Yes, come on in.” This is not how a dealership that values customers should operate. If you already have your financing in order, be aware that they will push hard for you to use their lenders instead. I would advise caution before doing business here. More
by Joshua
Employees Worked With
Brian Collier
August 07, 2025
They took such good care of me and my son! We have been buying all of our vehicles for our family for years here and would never go anywhere else! My son loves his car! Thank you Richardson CJ We have been buying all of our vehicles for our family for years here and would never go anywhere else! My son loves his car! Thank you Richardson CJDR and team! fast, easy, transparent, and always the best pricing! More
by vandamarrs62
Employees Worked With
Matt Marrs, Sam H,Hohn Brown, Iyad, Chris Shultz., Becky Cunneen
May 25, 2025
Adam R. Was so helpful with the purchase of my new Jeep Galdiator. Friendly courteous staff. So definitely give them a chance with your next vehicle purchase Was so helpful with the purchase of my new Jeep Galdiator. Friendly courteous staff. So definitely give them a chance with your next vehicle purchase. More
by Rotordoc160
Employees Worked With
Adam,Chris, Brian
May 10, 2025
Absolutely horrible experience! Do not trust any offers you get in an email (or in person) from the general manager, Danny. While trying to buy a Certified Pre Owned Jeep, I was tol Do not trust any offers you get in an email (or in person) from the general manager, Danny. While trying to buy a Certified Pre Owned Jeep, I was told through an email while negotiating directly with the general manager that I could have a two-year warranty extension on a 2024 high mileage (35k) vehicle and the deal also included a 84/100,000 mile powertrain warranty as part of the pre-owned package. After driving across multiple cities to purchase the vehicle, I was presented with our agreed upon price as well as over another $5,000 in warranty add ons. They would not honor the two-year full coverage warranty and insisted I buy the mechanical protection (MPP) to make the deal profitable.This happened even when I had the warranty clearly agreed upon in the emailed price. The general manager said he could no longer honor the two year warranty since he would not make any money on the sale and thanked me for coming. This was going to be my third Jeep purchase and the first at Richardson Chrysler Jeep, and ended up being the worst purchasing experience I have ever had with any dealership! I was ready to drive home in a new Jeep but instead they lost a life-long customer who will never recommend this dealership. More
by Tgreen7702
Employees Worked With
Danny Easton (GM)
April 28, 2025
Saw a used Nissan truck online and talked to a salesman and we agreed on a price. Went to buy the truck and the price had gone up over a thousand dollars. Bought the truck for the price agreed to over and we agreed on a price. Went to buy the truck and the price had gone up over a thousand dollars. Bought the truck for the price agreed to over the phone after I I threatened to walk out. Told me I had to buy a $2,000 dollar warranty package. Told them no way. Sat around for 2 1/2 hours waiting to finish a cash sale. Left so so review on google and dealership responded and asked me to contact the Gen Mgr. I sent him an email and he didn’t like what I wrote. Who cares?? Nothing in my google review was incorrect. These weenies can’t spell “customer service” much less know what it is. Glad I’ll never have to see them again. UGH!!!! More
by GLP
Employees Worked With
Kenneth (sales-nice guy)
April 09, 2025
Omar was relentless in giving up on my deal as I did not have great credit! But he did not give up and got me approved! He showed me everything about the Jeep I wanted, even what the 7 slotted grill means f have great credit! But he did not give up and got me approved! He showed me everything about the Jeep I wanted, even what the 7 slotted grill means for the military! That was pretty cool. I never knew that! Got my first duck from him too! IYKYK More
by bubblychampagne87
Employees Worked With
Omar Gould
