Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Richardson Chrysler Jeep Dodge
Richardson, TX
248 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 248 reviews
October 27, 2017
Buyer Beware---Pay attention! Great sales experience with Daniel but it quickly went south when I got turned over to the finance department. Very shady business practice that is l Great sales experience with Daniel but it quickly went south when I got turned over to the finance department. Very shady business practice that is likely the norm for them.........miraculously added on a service I still don't fully understand what it even is, while my payment didn't change. In other words, I was approved at a lower rate, of which they did not offer to me and lowered their overwrite to fit in an additional sale of a product that I didn't request. Very disappointing, but again, likely standard. Arrange your own financing prior to visiting a dealership...........lesson learned. I hope the additional $450 sale of "paint and seat sealing" for them was worth it. More
by TTU4LIFE
Employees Worked With
Daniel
October 07, 2017
Awesome experience! Very easy to deal with. I had an awesome experience today. I found the Jeep I wanted online made a quick inquiry, was immediately contacted and made a fast appointment. After I had an awesome experience today. I found the Jeep I wanted online made a quick inquiry, was immediately contacted and made a fast appointment. After a test drive and s few signatures I was out the door. Great experience. More
by CassieK
Employees Worked With
James
October 06, 2017
Great sales Great service. Shack was extremely helpful, very professional. Knew exactly what I was looking for, and was very friendly in the process. Highly recom Great service. Shack was extremely helpful, very professional. Knew exactly what I was looking for, and was very friendly in the process. Highly recommend this dealership. More
by Richardson2011
Employees Worked With
Shack
October 06, 2017
Excellent Service Richardson Chrysler went above and beyond to make this a pleasant experience and I couldn’t be happier with their exceptional service. Will come here Richardson Chrysler went above and beyond to make this a pleasant experience and I couldn’t be happier with their exceptional service. Will come here for all my vehicle needs More
by Wylie-ram
Employees Worked With
Jason King
October 06, 2017
Great.... Job well done... Up front & honest with customers Tera Mitchell Stegall is a Great Sales woman.. She get straight to the point... In and out...Great work. I would most definitely recommend her & the d Tera Mitchell Stegall is a Great Sales woman.. She get straight to the point... In and out...Great work. I would most definitely recommend her & the dealership to others. More
by DavisF
Employees Worked With
Tera Mitchell Stegall
October 04, 2017
Family feeling In 2013, looking to swap my Honda CR-V and eager to test a Jeep Wrangler as a new Jeep dealership was going to open few blocks from home but, upon del In 2013, looking to swap my Honda CR-V and eager to test a Jeep Wrangler as a new Jeep dealership was going to open few blocks from home but, upon delaying the opening date, I went to visit RCJDR on my last day working in Richardson and they immediately made me part of a family that it seems to last forever. At that time Shack (the account executive) and team no only made possible to let me go driving a brand new 2014 Jeep Grand Cherokee Limited (yes 2014 and it was June 2013) but also I was amazed to swap my Honda Accord for my dream car at the same time, a 2 doors brand new 2013 Jeep Wrangler. As of now I have driven 4 cars out of the dealer (GC Limited, Wrangler, 2 GC Overland) and my brother Shack is currently working to make 2 more wishes come true, a 2017 RAM Eco-diesel and later the redesigned Wrangler... I can't wait!. More
by RCJDR
Employees Worked With
Shack
September 28, 2017
Fantastic Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+Fantastic.wonderful.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! VERY helpful.thoughfull.considerate. caring.good SERVICE time. Excellentalways kept me updated at all times.I trusted the entire staff.My hope wish came true. More
by Marsha L
Employees Worked With
KING,JASON
September 23, 2017
Car repair My experience with Richardson Chrysler Jeep Dodge Ram was incredible. From the moment I walked in I was greeted with excellent hospitality by Jason Ki My experience with Richardson Chrysler Jeep Dodge Ram was incredible. From the moment I walked in I was greeted with excellent hospitality by Jason King a service advisor at this location. He kept in constant contact with me throughout the entire process of getting my vehicle repaired keeping me updated with what was going on. I would definitely recommend this service center to all my family and friends in the future. Thank you again Jason for the great experience. More
by Chrisume
Employees Worked With
Jason King
September 21, 2017
Easy and very friendly The service that my wife and I received while looking at and buying our new car was very friendly and helpful. They made the process very easy and qu The service that my wife and I received while looking at and buying our new car was very friendly and helpful. They made the process very easy and quick. More
by Raymond8244
Employees Worked With
Tera Mitchell stegall
September 16, 2017
Great The experience with Brian Collier was the best ever... will send friends and family.... loving my 2017 Jeep Wrangler unlimited rubicon recon... having The experience with Brian Collier was the best ever... will send friends and family.... loving my 2017 Jeep Wrangler unlimited rubicon recon... having fun everyday.... More
by Jaxon k
Employees Worked With
Brian Collier
