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Richardson Chrysler Jeep Dodge
Richardson, TX
225 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 225 reviews
October 03, 2016
World Class Customer Experience From the moment I walked in till the moment I left I was constantly being asked if I was ok, did I need anything. I got there after 3pm and never ima From the moment I walked in till the moment I left I was constantly being asked if I was ok, did I need anything. I got there after 3pm and never imagined driving out with a car that same day. Bryan Collier was very helpful, very patient (I test drive a few cars), if he was sick of me he never showed it. The finance guy was very helpful and knowledgeable. I will recommend this dealership to anyone I know that is looking for a car. More
by Msmirt1955
Employees Worked With
Brian Collier
Helpful October 02, 2016
Hail damage but they work a good deal I "bought" a new renegate with hail demage that nobody notice it until we where ready to take the car. The car is still there, we have not taking it. I "bought" a new renegate with hail demage that nobody notice it until we where ready to take the car. The car is still there, we have not taking it. we spoke with "roger" the manager and he basicaly told me that since we signed a contract already that they will fix it and I have to buy it. im getting a brand new car that need to fix? Well, if Im paying for a brand new car I dont want a "fix" car. The sales manager was very, very rude, he didnt let me talk on the phone! If you have a problem then thats when you will see the other face of this dealership! Stay away from this dealership!!!! I am the same perso that wrote the last review before this whole thing happen!!! 10/10/16 After all this reviews posted I got a called from Steven.. He worked a good deal on a new car. I did not wanted to keep the damage car and he was happy to help me. I am glad I found someone that care for what the customer have to said. Thank you for taking the time to help me fix the issue I was having with one of you employees. More
by Zuleb05
Employees Worked With
Roger the sales manger!!!
September 29, 2016
Great people, great service Just bought a car from them. Sales and financial staff were very helpful. It made for a great experience. Great selection and must importantly, the on Just bought a car from them. Sales and financial staff were very helpful. It made for a great experience. Great selection and must importantly, the one my wife wanted. More
by Deg451f
Employees Worked With
Aaron Montgomery and Todd Gonitzke
September 23, 2016
Liars...no return phone call This dealership pulled my credit (after being told that I already had finance) on the pretense that they had to verify by identity, that's what a dl This dealership pulled my credit (after being told that I already had finance) on the pretense that they had to verify by identity, that's what a dl is for. Them lied about it. I called to complain and was told that they were to busy and would call back...another lie. Won't go back again. More
by Dt
Employees Worked With
Rich somebody
September 19, 2016
Max went out of his way to find the exact Jeep that wanted Max, Brian Collier, Alex, Shannon, and Steve Are a great TEAM!! I would and will recommend them to all my friends!!! Keep up the excitement it's conta Max, Brian Collier, Alex, Shannon, and Steve Are a great TEAM!! I would and will recommend them to all my friends!!! Keep up the excitement it's contagious !!!!! More
by Lemieux5787
Employees Worked With
The whole store acts as a great Team. You have fun at spending money there!!!!
September 09, 2016
Very professional and no pressure gimmicks At no point in time, I felt pressure in this dealership. They were courteous, respectful and meant only business. I will do business again here if ano At no point in time, I felt pressure in this dealership. They were courteous, respectful and meant only business. I will do business again here if another opportunity presents. More
by Estoril siva
Employees Worked With
Prince Ali
September 06, 2016
Upfront & Great Customer Service I was impressed with Richardson Chrysler Jeep Dodge from my initial visit. The salesman Justin was knowledgeable and answered any questions that I had I was impressed with Richardson Chrysler Jeep Dodge from my initial visit. The salesman Justin was knowledgeable and answered any questions that I had about the vehicle. Meeting with the sales Manager, Jake really put me at ease during the process. I had a another deal pending but because they went above and beyond to gain my business, I decided to buy a nice pre-owned Mercedes from them. From the test drive to the finance department, Richardson Chrysler is A-1. If you're in the market, I'd consider their fleet of vehicles. More
by Drucilla
Employees Worked With
Justin, Jake
August 31, 2016
Awesome from beginning to end! Do yourself a favor and visit this dealer first if you are in the market for a vehicle. Prince Ali and his sales manager were so very helpful with ge Do yourself a favor and visit this dealer first if you are in the market for a vehicle. Prince Ali and his sales manager were so very helpful with getting us into the vehicle we wanted at the price we wanted. More
by Scott Curtis
Employees Worked With
Prince Ali
July 11, 2016
Overal Excellent service! 👍🏽 We are very pleased! Excellent service. Brian took the time to explain all the amenities and answered all our questions. will definitely go back for We are very pleased! Excellent service. Brian took the time to explain all the amenities and answered all our questions. will definitely go back for our next purchase :) Brenda & Jack More
by Brenda.Dickerson
Employees Worked With
Brian, Tod, Max
July 09, 2016
Awesome Very good customer service Jose was very helpful during the entire process. I will definitely be going back for future service needs. I was very satis Very good customer service Jose was very helpful during the entire process. I will definitely be going back for future service needs. I was very satisfied with the service personel. More
by Jrp1250
Employees Worked With
Jose
