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Richardson Chrysler Jeep Dodge

Richardson, TX

4.6
393 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
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1321 N Central Expy

Richardson, TX

75080

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Showing 393 reviews

April 02, 2026

I’ve been with Richardson CJD for several years, they are a Professional team with superb service and timely information for planning. Ms Christina Ward is my Service Technician and she is fabulous ! She More

by CJ.SIMMONS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Richardson Chrysler Jeep Dodge responded

We are thrilled to hear about your outstanding experience with our team over the years. Your loyalty and trust in Richardson Chrysler Jeep Dodge Ram means everything to us. It's wonderful to know that you've consistently received excellent service and clear communication that helps with your planning needs. We're especially pleased that Christina has been able to accommodate your unique schedule and demanding work hours while keeping you fully informed about repairs, maintenance, and recalls. Having a service advisor who understands your specific needs and provides advance notice of potential issues truly makes all the difference. Your feedback about our professional approach and exceptional service motivates our entire team to continue delivering the high-quality experience you deserve.

April 02, 2026

My experience with Richardson Christ Jeep was outstanding a person to help me, Omar was outstanding as well More

by slindsey59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your exceptional experience with our team! Your positive feedback about the outstanding service you received means so much to us. We're delighted that Omar provided you with such excellent assistance and made your visit memorable. Thank you for taking the time to share your wonderful experience!

April 02, 2026

Thank you all for fixing my Gladiator and getting me on the trail again. Another great experience More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2026 -

Richardson Chrysler Jeep Dodge responded

We're delighted to hear about your positive experience with your Gladiator service! It's great that we could get you back on the trail. Your satisfaction means everything to our team at Richardson Chrysler Jeep Dodge Ram. Thanks for the feedback!

April 01, 2026

The service was very quick, very friendly and polite. Explained the details very well. Polite More

by Natalie.w1209
Recommend Dealer
Yes
Employees Worked With
Cesar
Apr 02, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your kind words! We're thrilled our team provided quick, friendly service and took the time to explain everything clearly. Your feedback about our courteous approach means so much to us. Thank you for choosing Richardson Chrysler Jeep Dodge Ram!

March 31, 2026

Shannon I think The service was timely and my service representative (I think her name was Shannon) was very courtesy and helpful. More

by SHAWNTE
Recommend Dealer
Yes
Apr 01, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your positive feedback! We're delighted to hear that you received timely service and that your service representative was courteous and helpful. We appreciate you choosing Richardson Chrysler Jeep Dodge Ram and taking the time to share your experience.

March 31, 2026

Great customer service, service done in a timely manner Overall great experience Will definitely be back More

by JCVD2003
Recommend Dealer
Yes
Employees Worked With
Christina
Apr 01, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're thrilled you had such a positive experience with our customer service and timely service. We look forward to serving you again at Richardson Chrysler Jeep Dodge Ram!

March 31, 2026

My service advisor JR was great! Would definitely come to Richardson CJDR again for all my service needs! More

by joseph.f.bush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the wonderful feedback about JR! We're thrilled to hear about your positive experience and look forward to serving you again at Richardson CJDR.

March 31, 2026

Service was very nice and friendly, only one thing I expected for my car to be cleaned. More

by sandra.gsdallas
Recommend Dealer
Yes
Employees Worked With
Cesar
Mar 31, 2026 -

Richardson Chrysler Jeep Dodge responded

We are happy to hear that you found our service team to be welcoming and pleasant during your visit. Your feedback about vehicle cleaning is valuable to us, and we understand how important it is to have your car looking its best when you pick it up. We truly appreciate you taking the time to share your experience at Richardson Chrysler Jeep Dodge Ram, and your comments help us continue improving our service standards.

March 29, 2026

Very respectful. Very good communication. Good proficiency woth my warranty. Helped me with transportation. Was Cesar. More

by momof4flowers
Recommend Dealer
Yes
Employees Worked With
5
Mar 31, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're so pleased to hear about your positive experience with Cesar and our team. It's great to know we could assist you effectively with your warranty needs and transportation. We appreciate you taking the time to share your experience at Richardson Chrysler Jeep Dodge Ram.

March 28, 2026

Went there for a simple analysis of a flat tire. Christina made it quick and then put the repaired tire on and the spare back in place. Seamless, efficient and she obviously interested in customer r More

by BQUINE
Recommend Dealer
Yes
Employees Worked With
Christina.
Mar 31, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the positive feedback! We're thrilled that Christina provided quick and efficient service for your flat tire repair. Your recognition of our team's dedication to excellent customer service means so much to us. We look forward to serving you again at Richardson Chrysler Jeep Dodge Ram.

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