Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Richardson Chrysler Jeep Dodge
Richardson, TX
261 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 261 reviews
September 24, 2013
I'm highly disappointed in the service I have received here. I bought my jeep grand cherokee about a month ago. Love the car and the actual buying of it went fairly smooth. The exact week that received here. I bought my jeep grand cherokee about a month ago. Love the car and the actual buying of it went fairly smooth. The exact week that I got a call to come in and get my license plates put on, my tire pressure light came on saying that one of tires was low. I went up to the dealership and while they were putting on my plates I asked them to check out my tire. They acted very nice and I was in and out in no time. They said there was no problem and my tire only needed a little air (weird, that a brand new tire would already need air, but I believed them when they said there was no problem with the tire.) A few days later my tire light came on again, but I was going out of town and my husband looked at it and put air in it again. After coming back into town and getting in my car at the airport, my tire light was again on. Frustrated, I decided to go to the Dallas Love Jeep dealer, because it was more convenient. After they looked at my tire, it was found to have a "small slash" in the sidewall. Something that can not be patched and therefore needs to be replaced completely. The Love dealership asked if I had a tire warranty and stated that I would need to call the Richardson location to find out. I called them several times and talked to the receptionist, but was never able to get through past several people's voicemails. By this time I was furious (I wasted approx 2 hours trying to get a hold of someone). I left my name and info for a return call and not one single person called me back. Richardson let me drive around for a week and a half with a "slash" in my tire, putting my life at risk, and probably did not even inspect it when I had asked. In the end, I had to pay for a brand new tire for a brand new car I have had a month. I was also disappointed that the folks at Love weren't more helpful in finding helping me figure out my warranty situation. Beyond upset, still. More
by jlkenney16
Employees Worked With
Service Dept
