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Richardson Chrysler Jeep Dodge

Richardson, TX

4.6
391 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
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1321 N Central Expy

Richardson, TX

75080

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Showing 391 reviews

March 24, 2026

I bought a Jeep from here and 5 weeks later it needed major transmission work. They traded it and I lost over $2000 on the trade. I was not allowed to use my own financing, and had to use theirs. When I More

by wdacus
Recommend Dealer
No
Employees Worked With
Juan
Mar 26, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your feedback, and we’re truly sorry to hear about your experience. We understand how frustrating it can be when unexpected issues arise after a purchase. While all of our pre-owned vehicles go through a thorough inspection, reconditioning process, and test drive prior to delivery, it is important to note that with any used vehicle—especially those with mileage—mechanical concerns can occasionally develop weeks or even months later. This is exactly why we offer protection options such as the MPP warranty, which is designed to provide coverage and peace of mind in situations like this. If you did purchase this coverage, we encourage you to reach out so we can assist you in utilizing your warranty benefits. We value your business and would welcome the opportunity to assist further. Please feel free to contact us directly so we can help address your concerns.

March 24, 2026

Tanner, my sales person was informative, helpful and didn't pressure me. He was the best sales person I've ever worked with. The dealership was both very clean and all the staff were very nice. Eve More

by CHARLIE1999ENGLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanner
Mar 27, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the wonderful feedback! We're thrilled to hear that Tanner provided such excellent service and that you found our team welcoming. It's great that the financing process went smoothly too. We appreciate you taking the time to recognize our service!

March 24, 2026

Doug was great! He took care of my car and updated me when the service got complete More

by hamza
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Doug Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're delighted to hear that Doug provided excellent care for your vehicle and kept you updated throughout the service process. Your satisfaction means everything to us, and we look forward to serving you again!

March 21, 2026

Easy to work with- Works to provide you want you want. Would buy from again. More

by Heff97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the positive feedback! We're delighted our team made the process smooth and met your needs. We appreciate you sharing your thoughts and look forward to serving you again!

March 19, 2026

It was quick professional and excelente The gentleman who assist made completely sure to get me out in a timely manner with professionalism and very polite also respectful i will say very good interpersonal More

by Hiram9450
Recommend Dealer
Yes
Employees Worked With
Cesar
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the wonderful feedback! We're thrilled to hear about your positive experience with our team. It's great to know our team member provided the quick, professional service with courtesy and respect that we strive for. We appreciate you recognizing the strong interpersonal skills that made your visit smooth and timely.

March 19, 2026

This is an amazing dealership , they really worked with me. Omar is the best , he was so helpful and was able to get me a brand new car . 10/10 and will be recommending to others ! More

by Alyssa Montgomery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Gould
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Nazemzadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the wonderful review! We're thrilled Omar provided exceptional service and helped you get your new car. Your recommendation means the world to us at Richardson Chrysler Jeep Dodge Ram!

March 19, 2026

I really appreciate the way Christina took care of me and my truck even after a mistake was made by those who serviced it and I had to come back twice. She did everything within her power to make it right. I More

by DorianS
Recommend Dealer
Yes
Employees Worked With
Christina Jaciuk
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for sharing your wonderful experience! We're thrilled to hear how Christina went above and beyond to make things right and provide exceptional service. Her dedication to resolving issues and ensuring your satisfaction truly reflects our commitment to outstanding customer care. We're delighted you had a positive experience at Richardson Chrysler Jeep Dodge Ram, and your recognition of Christina's hard work means so much to our team.

March 19, 2026

It was fast, professional, trustworthy, and easy. While I typically have a good experience at this dealership, Matt's service was 'above and beyond'. He was approachable, taught me about what he was More

by cma092020
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're thrilled to hear that Matt provided exceptional service by being approachable, explaining his recommendations, and having all your paperwork ready. Your recognition of his "above and beyond" service truly reflects our commitment to outstanding customer care. We appreciate your continued trust and look forward to serving you again.

March 18, 2026

Great Service they fixed it right the first time management team done a great job More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the positive feedback! We're thrilled we fixed it right the first time and that our management team met your expectations. We appreciate you sharing your experience with Richardson Chrysler Jeep Dodge Ram.

March 17, 2026

Made on-line appt. , took it in, spoke w/ nice person, left my van, went home. Later received e-mail with findings and what needed to be done. I approved several items. More

by MARDAN.WATSON
Recommend Dealer
Yes
Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the great feedback about your service experience! We're pleased our online scheduling, communication process, and team member provided you with excellent service. We appreciate your business and look forward to serving you again.

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