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Richardson Chrysler Jeep Dodge

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.6
395 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
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1321 N Central Expy

Richardson, TX

75080

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Showing 395 reviews

March 19, 2026

I really appreciate the way Christina took care of me and my truck even after a mistake was made by those who serviced it and I had to come back twice. She did everything within her power to make it right. I More

by DorianS
Recommend Dealer
Yes
Employees Worked With
Christina Jaciuk
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for sharing your wonderful experience! We're thrilled to hear how Christina went above and beyond to make things right and provide exceptional service. Her dedication to resolving issues and ensuring your satisfaction truly reflects our commitment to outstanding customer care. We're delighted you had a positive experience at Richardson Chrysler Jeep Dodge Ram, and your recognition of Christina's hard work means so much to our team.

March 19, 2026

It was fast, professional, trustworthy, and easy. While I typically have a good experience at this dealership, Matt's service was 'above and beyond'. He was approachable, taught me about what he was More

by cma092020
Recommend Dealer
Yes
Employees Worked With
Matt Johnson
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're thrilled to hear that Matt provided exceptional service by being approachable, explaining his recommendations, and having all your paperwork ready. Your recognition of his "above and beyond" service truly reflects our commitment to outstanding customer care. We appreciate your continued trust and look forward to serving you again.

March 18, 2026

Great Service they fixed it right the first time management team done a great job More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the positive feedback! We're thrilled we fixed it right the first time and that our management team met your expectations. We appreciate you sharing your experience with Richardson Chrysler Jeep Dodge Ram.

March 17, 2026

Made on-line appt. , took it in, spoke w/ nice person, left my van, went home. Later received e-mail with findings and what needed to be done. I approved several items. More

by MARDAN.WATSON
Recommend Dealer
Yes
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the great feedback about your service experience! We're pleased our online scheduling, communication process, and team member provided you with excellent service. We appreciate your business and look forward to serving you again.

March 17, 2026

Cesar always takes great care of us. The whole dealership really seems to emphasize great customer service. More

by JEFF@JEFFCARRINGTON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Your positive experience means everything to us! We're delighted to hear that our team consistently provides excellent care and that you've noticed our commitment to outstanding customer service. Your feedback reinforces our dedication to making every visit exceptional, and we truly appreciate you taking the time to share your experience with others.

March 17, 2026

Amazing customer service - friendly, efficient and personal. It was so nice to be able to schedule with a real human. More

by ariel.kidwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobbie Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for taking the time to share your wonderful experience with Richardson Chrysler Jeep Dodge Ram. We're delighted that our team provided the friendly, efficient, and personalized service you deserved. We truly appreciate customers like you who value genuine human connection in the automotive experience.

March 17, 2026

I feel comfortable when I do the car service, everyone is very friendly and patient More

by WENLAN.TAN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your positive feedback! We're delighted to hear that you felt comfortable during your service and that our team was friendly and patient. We appreciate you taking the time to share your experience and look forward to serving you again.

March 17, 2026

This is the third time with the same problem. Mechanic is doing a great job troubleshooting. Hope this does it. Still working on the lift problem. Did the 30 k check. More

by K6MECHLER
Recommend Dealer
Yes
Employees Worked With
Doug
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Mar 23, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for recognizing our mechanic's dedication to troubleshooting. We appreciate your patience as we work to resolve this persistent issue. We're glad we could complete your 30k service check as well. Your continued trust in Richardson Chrysler Jeep Dodge Ram means a lot to us, and we're confident we'll get everything running perfectly for you.

March 15, 2026

The service is excellent and the technicians were quite helpful. I would highly suggest choosing this location for service. More

by rdhernandez4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are happy to hear about your outstanding experience with our service team. Your recognition of our technicians' helpfulness means so much to us at Richardson Chrysler Jeep Dodge Ram. We take great pride in delivering quality automotive care, and knowing that you found our service exceptional reinforces our commitment to excellence. Your recommendation speaks volumes about the dedication our team brings to every customer interaction. We truly appreciate you taking the time to share your positive experience and look forward to continuing to serve you with the same level of care in the future.

March 14, 2026

Most helpful and worthwhile dealership. Becky went above and beyond in helping us find the perfect truck for my husband. She worked for hours to help us and was always upbeat and smiling th More

by Amy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are delighted to hear about your wonderful experience! Your kind words about finding us to be such a valuable dealership truly mean a lot to us. We're thrilled that Becky could dedicate the time needed to help you discover the ideal truck for your husband. Her commitment to providing exceptional service while maintaining such a positive attitude reflects the care we strive to show every customer. Thank you for recognizing her outstanding efforts and for sharing your experience with others.

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