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Richardson Chrysler Jeep Dodge

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.6
391 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
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1321 N Central Expy

Richardson, TX

75080

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Showing 391 reviews

March 12, 2026

BAD Service! Feels like money ploy you ask me. Seems like they don't have the customer's best interest in mind. More

by K1zz1_k
Recommend Dealer
No
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Mar 19, 2026 -

Richardson Chrysler Jeep Dodge responded

We take your feedback seriously and understand your concerns. We value honest feedback as it helps us identify areas where we can work to improve our customer service approach. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Jeff Renfro, our Service Manager, at 972-865-8600 so we can address your concerns directly.

March 11, 2026

Christina did a great job on slowing down to help address my Jeep's needs and verified a few service action items needed and not needed at this time. Bobbie and Christina are just great wit work with and ve More

by brianqshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobbie Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the positive feedback! We're thrilled that Christina took the time to carefully assess your Jeep's needs and provided honest recommendations about necessary services. Your kind words about Christina and Bobbie mean a lot to us. We appreciate you sharing your experience!

March 11, 2026

My adviser - Cesar - was excellent to work with. He kept me informed and was very professional. More

by lyndentennison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Richardson Chrysler Jeep Dodge responded

We're thrilled to hear about your positive experience with Cesar! Thank you for recognizing his professionalism and excellent communication. Your feedback means a great deal to our Richardson Chrysler Jeep Dodge Ram team.

March 09, 2026

The guy that helped me, JR, was amazing- very helpful and friendly. He answered all my questions in a way I could understand More

by AMILLER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your wonderful experience with our team member! It sounds like you received exceptional assistance that made your visit truly memorable. We're delighted that all your questions were addressed in a clear and understandable way, and that you felt so well taken care of throughout your time with us. Your kind words about the helpful and friendly service you received mean the world to us. Thank you for choosing Richardson Chrysler Jeep Dodge Ram and for taking the time to share your positive experience!

March 09, 2026

We found an incredible deal on a used Jeep Wrangler at Richardson Chrysler Jeep Dodge and it was the fastest car buying experience we've ever had. The dealership met all of our requests and both the sale More

by Jejjowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jurcak
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Mar 13, 2026 -

Richardson Chrysler Jeep Dodge responded

We are honored to hear about your outstanding experience with your used Jeep Wrangler purchase. It's wonderful that you found such an excellent deal and that the entire process exceeded your expectations for speed and efficiency. We're thrilled that our team members in both sales and finance provided the helpful, knowledgeable service you deserved. Knowing that you felt valued throughout the process and secured a great deal means everything to us. Your recommendation and commitment to return for future vehicle needs truly highlights the trust we've built together. We look forward to serving you again.

March 07, 2026

Awesome as always, and takes great care of me and my vehicle She is the best! More

by jkalinow1
Recommend Dealer
Yes
Employees Worked With
Christina
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Mar 12, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your wonderful experience with us! Your kind words about receiving excellent care for both you and your vehicle truly mean the world to us. It brings us great joy to know that we consistently deliver the outstanding service you deserve. We deeply value your trust and look forward to continuing to provide you with the exceptional care you've come to expect from our team.

March 04, 2026

Very pleased! I drive the extra distance for the excellent service. Never disappointed in 13 years of service at Richardson Jeep More

by ricgibbons
Recommend Dealer
Yes
Employees Worked With
Christina
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Mar 11, 2026 -

Richardson Chrysler Jeep Dodge responded

We deeply appreciate customers like you who value outstanding service and make the journey to visit us. Your thirteen years of loyalty truly means everything to our team. It brings us immense joy to know that we have consistently delivered the exceptional experience you deserve throughout all these years. Your trust in our service department motivates us to maintain the high standards that keep you coming back. We look forward to continuing to serve you with the same dedication and excellence for many more years to come.

March 03, 2026

Repairs are more expensive nowadays! I got a free Uber home when I put the car in the shop. Then I was sent a free Uber in order to pick up my car when it was ready. More

by ninab1954
Recommend Dealer
Yes
Employees Worked With
JR
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Mar 06, 2026 -

Richardson Chrysler Jeep Dodge responded

We are overjoyed to hear about your positive experience with our service team. We understand that repair costs can feel significant in today's market, and we truly appreciate your understanding. It sounds like our complimentary transportation service made a real difference in your experience, ensuring you could get home safely and return conveniently when your vehicle was ready. We believe in taking care of our customers throughout the entire service process, and your feedback confirms we're on the right track. Thank you for choosing us for your automotive needs.

March 02, 2026

I believe the dealership did a fairly good job of checking in my vehicle and being hospitable. I think it would probably be good to work on being more well versed, I'm the services. Thank you so much More

by Dhuff
Recommend Dealer
Yes
Employees Worked With
Caesar
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Mar 06, 2026 -

Richardson Chrysler Jeep Dodge responded

We are glad to hear that you found our team hospitable and that the vehicle check-in process went well for you. Your feedback about providing more detailed service explanations and comprehensive overviews is valuable to us. We understand how important it is for customers to have clear information about the services they receive and what to expect throughout the process. Thank you for taking the time to share your experience - your insights help us continue improving our service approach.

March 01, 2026

Always a great experience I am recognized every time I drop of my vehicle Great More

by daddyraysgr
Recommend Dealer
Yes
Employees Worked With
Christina
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Mar 05, 2026 -

Richardson Chrysler Jeep Dodge responded

We are utterly delighted to hear about your consistently wonderful experiences with us. It means so much to know that our team makes you feel valued and recognized each time you visit for service. Your trust in bringing your vehicle to us repeatedly speaks volumes, and we truly appreciate your loyalty. We look forward to continuing to provide you with the exceptional service you deserve.

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