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Richardson Chrysler Jeep Dodge

Richardson, TX

Overview
Employees
Reviews
Vehicles
4.6
395 Reviews
Welcome to Richardson Chrysler Jeep Dodge Ram! We are one of Dallas County's leading dealerships and a top resource for your favorite American-made cars trucks and SUVs. Stop by today to find a terrific assortment of new Chrysler Jeep Ram and Dodge cars as well as affordable quality used cars. Our dealership is located off the 75 freeway at 1321 N Central Expy. We are proud to serve the entire Dallas area including: Richardson Garland Carrollton McKinney Irving and other local cities.
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1321 N Central Expy

Richardson, TX

75080

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Showing 395 reviews

March 14, 2026

Dealership was nice and very friendly. Everyone went out of their way to find any vehicle that we wanted to view or test drive. Becky was so patient with all of our tiny details, working e More

by jimmy21robertson
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your wonderful experience! Your kind words about our friendly atmosphere and dedicated service truly mean the world to us. We take great pride in going above and beyond to help every customer find exactly what they're looking for, whether that involves multiple test drives or exploring various vehicle options. It's especially heartwarming to know that our team member provided such patient and thorough assistance while working tirelessly to locate the perfect truck for your needs. We're delighted that you found our dealership welcoming and that we could make your vehicle search a positive experience. Thank you for choosing us and for taking the time to share this feedback!

March 14, 2026

The service tech that helped was so nice. He's always professional and upfront. Awesome job More

by Joshua.r.johns
Recommend Dealer
Yes
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Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for your wonderful feedback! We're thrilled to hear about your exceptional experience with our service technician. Your kind words about his professionalism and straightforward approach mean so much to our team. We truly appreciate customers like you who recognize our dedication to quality service.

March 14, 2026

Excellent I went in for an oil change, didn't have to wait too long, they offered to get me a ride home even though I live kinda far. More

by jessicagarza8377
Recommend Dealer
Yes
Employees Worked With
Christina
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Mar 20, 2026 -

Richardson Chrysler Jeep Dodge responded

We are utterly delighted to hear about your positive experience with our oil change service. It's wonderful that the wait time was reasonable and that our team went above and beyond by offering transportation assistance, even with the distance involved. Your feedback about our service efficiency and commitment to customer convenience truly means a lot to us. We appreciate you taking the time to share your experience.

March 12, 2026

I waited 30 min after the bough my jeep up front. I ask if my jeep was done. The gentleman stated that Cesar was getting my paper work in the back. I knew that was a lie. Because Cesar was not at his More

by MARIAALONZO
Recommend Dealer
No
Employees Worked With
Cesar Martinez
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Mar 18, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for bringing this to our attention. We understand your frustration. Your time is valuable, and waiting longer than necessary is never the experience we want our customers to have. We take your concerns seriously, as these are important aspects of providing quality customer care. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Jeff Renfro, our Service Manager, at 972-865-8600 so we can address this matter directly with you.

March 12, 2026

BAD Service! Feels like money ploy you ask me. Seems like they don't have the customer's best interest in mind. More

by K1zz1_k
Recommend Dealer
No
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Mar 19, 2026 -

Richardson Chrysler Jeep Dodge responded

We take your feedback seriously and understand your concerns. We value honest feedback as it helps us identify areas where we can work to improve our customer service approach. We would appreciate the opportunity to discuss your experience further and work toward a resolution. Please contact Jeff Renfro, our Service Manager, at 972-865-8600 so we can address your concerns directly.

March 11, 2026

Christina did a great job on slowing down to help address my Jeep's needs and verified a few service action items needed and not needed at this time. Bobbie and Christina are just great wit work with and ve More

by brianqshaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobbie Adkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Richardson Chrysler Jeep Dodge responded

Thank you for the positive feedback! We're thrilled that Christina took the time to carefully assess your Jeep's needs and provided honest recommendations about necessary services. Your kind words about Christina and Bobbie mean a lot to us. We appreciate you sharing your experience!

March 11, 2026

My adviser - Cesar - was excellent to work with. He kept me informed and was very professional. More

by lyndentennison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 17, 2026 -

Richardson Chrysler Jeep Dodge responded

We're thrilled to hear about your positive experience with Cesar! Thank you for recognizing his professionalism and excellent communication. Your feedback means a great deal to our Richardson Chrysler Jeep Dodge Ram team.

March 09, 2026

The guy that helped me, JR, was amazing- very helpful and friendly. He answered all my questions in a way I could understand More

by AMILLER54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Sebastian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your wonderful experience with our team member! It sounds like you received exceptional assistance that made your visit truly memorable. We're delighted that all your questions were addressed in a clear and understandable way, and that you felt so well taken care of throughout your time with us. Your kind words about the helpful and friendly service you received mean the world to us. Thank you for choosing Richardson Chrysler Jeep Dodge Ram and for taking the time to share your positive experience!

March 09, 2026

We found an incredible deal on a used Jeep Wrangler at Richardson Chrysler Jeep Dodge and it was the fastest car buying experience we've ever had. The dealership met all of our requests and both the sale More

by Jejjowens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Becky Cunneen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Jurcak
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Mar 13, 2026 -

Richardson Chrysler Jeep Dodge responded

We are honored to hear about your outstanding experience with your used Jeep Wrangler purchase. It's wonderful that you found such an excellent deal and that the entire process exceeded your expectations for speed and efficiency. We're thrilled that our team members in both sales and finance provided the helpful, knowledgeable service you deserved. Knowing that you felt valued throughout the process and secured a great deal means everything to us. Your recommendation and commitment to return for future vehicle needs truly highlights the trust we've built together. We look forward to serving you again.

March 07, 2026

Awesome as always, and takes great care of me and my vehicle She is the best! More

by jkalinow1
Recommend Dealer
Yes
Employees Worked With
Christina
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Mar 12, 2026 -

Richardson Chrysler Jeep Dodge responded

We are absolutely thrilled to hear about your wonderful experience with us! Your kind words about receiving excellent care for both you and your vehicle truly mean the world to us. It brings us great joy to know that we consistently deliver the outstanding service you deserve. We deeply value your trust and look forward to continuing to provide you with the exceptional care you've come to expect from our team.

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