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Richfield Bloomington Honda

Richfield, MN

4.7
1,214 Reviews
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501 West 77th St

Richfield, MN

55423

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Showing 1,214 reviews

June 20, 2025

Good communication, especially when waiting for service. Friendly advisors and others. Honest about what service needs doing and what can wait. More

by kthor
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt
June 18, 2025

Traci was amazing! ! Very knowledgeable and explained everything to me in language I could understand. Dealership is always very clean!! I always have a good experienc More

by lindafoss1922@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Marsh
Jun 20, 2025 -

Richfield Bloomington Honda responded

We're delighted to hear that Traci provided such a clear and informative experience at Richfield Bloomington Honda! It's great to know you appreciate our clean dealership environment as well. Thanks for your continued support!

June 13, 2025

I have been to many different Honda dealerships and Richfield Bloomington is by far the best! Great customer service & they always try to get you into the service shop in a timely manner. More

by Nat.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali
Jun 16, 2025 -

Richfield Bloomington Honda responded

Nat, we're delighted to hear that you had such a positive experience with us at Richfield Bloomington Honda! Our team is committed to providing excellent service and efficiency. Thanks for choosing us as your go-to dealership!

June 04, 2025

Great customer service The service is really smooth They take care of your vehicle well. More

by adedahmed09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke, weli and devon
Jun 05, 2025 -

Richfield Bloomington Honda responded

Thank you for reviewing Richfield Bloomington Honda!

May 29, 2025

Caveat Emptor. I purchased the Honda Care maintenance plan when I purchased my vehicle. However, when I went to utilize the maintenance plan, the dealership servic More

by Russvegas
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Reggie Koonce
Jun 01, 2025 -

Richfield Bloomington Honda responded

It's disappointing to hear about your experience with the maintenance plan and service department. We strive for transparency and efficiency, so it's concerning that we fell short in these areas during your visit. Your feedback is valuable, and we'd like to address any unresolved issues you may have had. Please feel free to reach out if you'd like further assistance or clarification on this matter. Thank you, Brandon Burg - Service Manager - 612-404-3885

May 24, 2025

The reception was great. We were handled professionally and we are happy. The sale was great. More

by Josephine Ondari
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damani Peters
May 27, 2025 -

Richfield Bloomington Honda responded

Josephine, we are thrilled to hear that you had an excellent purchasing experience here at Richfield Bloomington Honda.

May 20, 2025

The staff is always kind and professional and get your car in and out in a timely manner. It's always a great experience! More

by Terri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali
May 20, 2025 -

Richfield Bloomington Honda responded

Terri, thank you for sharing your positive experience with us at Richfield Bloomington Honda! We're delighted to hear that our team consistently provides timely and professional service. See you next time!

May 16, 2025

Service reps need to work on communicating with their customers, I had to keep texting my service rep for an update. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali
May 19, 2025 -

Richfield Bloomington Honda responded

We apologize for any inconvenience caused by the lack of communication from our service reps, as we strive to keep our customers informed throughout their experience with us. Your comments are valuable and will help us improve in this area. Please reach out directly if you'd like to discuss further or have additional concerns. Thank you, Brandon Burg - Service Manager - 612-404-3885

May 12, 2025

I had great service! There were no hassles. Comfortable waiting area. The staff is very friendly. More

by Rosy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali Ismail
May 12, 2025 -

Richfield Bloomington Honda responded

Rosy, we appreciate the stellar review here at Richfield Bloomington Honda!

May 02, 2025

so nice walk me through everything found other problems on my card that I didn’t even know I had which I appreciate. More

by Fatou24newter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Magala, Matt Smith, Jon Friedman, Austin Griebler, Matt Tachis, Damani Peters, Dan Curry
May 05, 2025 -

Richfield Bloomington Honda responded

We're glad to hear that our team at Richfield Bloomington Honda was able to assist you and provide valuable insights. Thank you for trusting us with your vehicle!

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