Richfield Bloomington Honda

Working with Geri was great, couldn't have asked for a better experience. We haven't yet worked with the service department, but based our exprience with sales, I can't imagine receiving anything less a better experience. We haven't yet worked with the service department, but based our exprience with sales, I can't imagine receiving anything less than excellent service ! More

My wife and I have purchased two cars from Ron Gohlson at Richfield Bloomington Honda in the last 6 months, due to issues with other cars we owned. Ron walked me through what I needed, helping me understand Richfield Bloomington Honda in the last 6 months, due to issues with other cars we owned. Ron walked me through what I needed, helping me understand that we needed a 10 year car that could sustain high mileage. He sold us the base model (the car was for our son) CRV when I was thinking about an Accord. He was right and we all absolutely love that CRV. Also, from the start Ron clearly understood that my wife would be a co-owner of the car and that her opinion mattered. Even though she would not necessarily assert herself Ron was great about making sure she was on board with the purchase. He didn't over sell us on anything, and there was no hard sell. He just tried to help us with our situation (down one car). Tim Carter has followed up and I appreciate that, it's nice to see the manager involved. A second car of ours died and I had it towed to RB Honda knowing I would not fix it. They accepted the car and paid for the tow because I was a previous customer. Again Ron understood I was only looking to spend the minimum on an economy car to replace the one that died (Toyota Echo). I wanted a Fit, test drove it on a very snowy day and purchased it the next day. He was very cordial and respectful of my wife and made her feel important as part of this second sale. He also got us out the door asap, since he knew it was just a third car we were purchasing. I appreciate that he knew I just wanted to get on with my day, very different than if we were purchasing a luxery auto. Also, with both purchases I called/emailed before I went to RB Honda, Ron quoted me the low TrueCar pricing (I don't think they are a member). Pricing in both cases was about as low as Kelly BB, TrueCar or similar sites published, so I felt right away I was getting the most competitive prices. Finally, I don't remember the names of both financing people but they were great! They were quick, not over selling on warranties, and very respectful and helpful. Dan & Gina More

Nikolas was very helpful; easy to communicate with; appeared to be a good sales person based on the questions he asked to get the info he needed to bring me, the customer, and the sales manager, to a d appeared to be a good sales person based on the questions he asked to get the info he needed to bring me, the customer, and the sales manager, to a deal. It was a good experience, as compared to other auto purchases I've done. The dealership did what they said they'd do; they accepted the responsibility for expired license tabs noticed after the sale. I was impressed. I'll be back More

I stopped by to look at a used car I spotted on the internet and was greeted by Matt. The car was awesome, clean, everything I could ask for in buying a used car. It looked brand new! Matt's "No Pre internet and was greeted by Matt. The car was awesome, clean, everything I could ask for in buying a used car. It looked brand new! Matt's "No Pressure" approach to sales is what really made the deal. He was honest, polite and simply has a no 'BS" approach to sales. I would recommend Matt Smith and Richfield Bloomington Honda to anyone looking for a new or used vehicle. More

I had a great experience with Kevin and the RB team. The experience I had was better than previous car purchases I have had. Kevin was great to work with and was not pushy in the least. It took me several d experience I had was better than previous car purchases I have had. Kevin was great to work with and was not pushy in the least. It took me several days to work my numbers (ie with regard to my personal budget) and a few visits to the dealership and at no time was I told "What can we do to get this done today?" or any other of the push the sale tactics. The deal was finalized on my terms when I was ready. This in and of itself impressed me. Kevin is a great guy with a great sense of humor. I'd definitely buy from him again when the time comes. More

I worked with a new sales person, it was his first week on the job, VERY honest and considerate of my time and needs. I appreciate his accommodation to my schedule and the attention he gave me. The exper on the job, VERY honest and considerate of my time and needs. I appreciate his accommodation to my schedule and the attention he gave me. The experienced sales person who sealed the deal was VERY genuine and personable too. Both guys showed true interest in making sure I got the color of vehicle that I wanted and showed me how to use all the great new options in my 2014 CR-V. More

We have dealt with Tim Engel for our last 4 new Honda purchases including two Civics and 2 CRVs. He is excellent to work with, very knowledgeable! Give him a call! purchases including two Civics and 2 CRVs. He is excellent to work with, very knowledgeable! Give him a call! More

I could not have been more pleased with my experience. The team was great and I LOVE my CRV. Thank you, Geri and Jay! You made getting my car the best...my next purchase is with you. The team was great and I LOVE my CRV. Thank you, Geri and Jay! You made getting my car the best...my next purchase is with you. More

I had a great experience at RB Honda. I stopped by on Black Friday to see if there were any good deals after test driving cars the last couple of months. I didn't think I would purchase one that day, bu Black Friday to see if there were any good deals after test driving cars the last couple of months. I didn't think I would purchase one that day, but wanted to by the end of December. Jeremy Miner was helpful, open and honest. The price was lower than what I expected when I came in and they even worked to honor a competitor's coupon. I got more for my trade in than what I expected as well. The buying process took a long time (around 4 hrs), but everyone was pleasant and patient through the process. The only improvement I would request is an expedited buying time. I definitely recommend this dealership to anyone looking for a Honda More

The customer service at Richfield-Bloomington Honda is second to none. Geri Ginder was very professional, knowledgeable and friendly. She took all the uncertainty out of buying/leasing a new vehicle. H second to none. Geri Ginder was very professional, knowledgeable and friendly. She took all the uncertainty out of buying/leasing a new vehicle. Her enthusiasm for Honda vehicles was evident in her attention to detail. I'm absolutely ecstatic about my new vehicle. My experience at Richfield-Bloomington Honda was exceptional. I will recommend them and Geri Ginder to all of my family and friends. More