Richfield Bloomington Honda

Excellent customer service!!!! I went to Richfield Bloomington Honda for an inquiry but I walked out of there with a brand new car. Fred is very friendly and patient with his custom I went to Richfield Bloomington Honda for an inquiry but I walked out of there with a brand new car. Fred is very friendly and patient with his customers. He takes time to explain everything so you can actually make a decision that will fit in your budget and be a pride owner of Honda. I will definitely recommend Fred to friends and family looking to shop at Honda. It was a great experience, easy negotiation, fast and no stress. He even helped transfer my stuff from the old car to the new car. Really professional, try this dealership out you will enjoy every bit of it and will not regret spending time talking with him. More

Honest sales. I met Rick G an hour ago, but feel as if I've known him for years. His honest, laid back approach to sales is a breath of fresh air, and instantly put I met Rick G an hour ago, but feel as if I've known him for years. His honest, laid back approach to sales is a breath of fresh air, and instantly put my wife and I at ease. You never know who you will get when you walk into a dealership cold, and we consider ourselves lucky that Rick G was available when we did. Highest recommendation. More

Great Customer Service! As first time new car buyers, I found Fred to be friendly and helpful, but never pushy. Even my SUPER crabby baby loved him! I would recommend this de As first time new car buyers, I found Fred to be friendly and helpful, but never pushy. Even my SUPER crabby baby loved him! I would recommend this dealership to any of my friends and family. We were able to get into a car with a payment that we were extremely comfortable with, and were able to feel good about making the purchase. The next day I went back to have my phone programed in my fancy new ride, and again Fred was friendly and helpful. Please ask for Fred the next time you go into Bloomington/Richfield Honda! More

Used care sales Thank you Mr. Howes for your assistance, kindness, and fairness when I sold my 2002 Honda CRV to you and it was a great experience! I LOVED that car a Thank you Mr. Howes for your assistance, kindness, and fairness when I sold my 2002 Honda CRV to you and it was a great experience! I LOVED that car and was sad to sell it but you were such a great help and very good to work with- you were a blessing! Thank you again! More

Excellent First Car-buying Experience! We took our son to the dealership to view a used Pontiac Grand Am that he found on a website. Rick was a very friendly, comical, and easygoing salesma We took our son to the dealership to view a used Pontiac Grand Am that he found on a website. Rick was a very friendly, comical, and easygoing salesman. The vehicle was in great condition and we were pleased with the entire experience. Our son is very proud of his first vehicle and drives it around with great pride. Thank you Rick! More

Great experience, great car! I walked into the dealership with the intention of just looking that day, but when I began to speak with John about the car and I test drove it - I wa I walked into the dealership with the intention of just looking that day, but when I began to speak with John about the car and I test drove it - I was hooked! More

Neng Lee Rocks! Neng was so patient with me! I couldn't make up my mind on interior color oas I shopped for a new Honda CRV EX-L. I kept sitting between one, then Neng was so patient with me! I couldn't make up my mind on interior color oas I shopped for a new Honda CRV EX-L. I kept sitting between one, then another, then back to the first one, then again the next. Neng also had to search all over to locate the vehicle with exactly everything I wanted. He found it in N. Dakota and got it here on a trailer which means I got it with only 28 miles on it. Very happy with Neng and RB Honda! More

Great experience Went to another dealer first. My sales person there only wanted to talk about her personal problems. Got an estimate and left. She didn't call me unti Went to another dealer first. My sales person there only wanted to talk about her personal problems. Got an estimate and left. She didn't call me until 2 days later and she never asked for my business. Tim Engel was not pushy but he let me know he wanted my business. Everyone there seemed genuine and I never got the feeling I was being conned or pressured. I didn't get that, "Let me talk to my sales mgr." crap. Tim took his time setting me up with my beautiful new Accord. He even programmed in my cell phone for hands free service. More

Best dealership I have worked with Very rarely, if ever, would I take the time to write a review for most things (much less a car dealership, as usually experiences are less than favora Very rarely, if ever, would I take the time to write a review for most things (much less a car dealership, as usually experiences are less than favorable). This isIf you are looking to purchase a Honda, you NEED to call Kevin DeCaluwe at RB Honda. We had a terrible experience with our local Honda dealer in Rochester, and my wife and I agreed that we would not purchase a vehicle from there. We searched online and found a 2014 Odyssey that we liked at RB Honda, and expected to simply purchase the vehicle and be done with that dealership. What we found, however, was that Kevin and his staff are exceedingly willing to anything that is necessary to make their customers happy and satisfied. For example, we agreed at the time of purchase that he would give us a check for our trade-in if it auctioned off for more than its purchase price: done. My wife and I live in Rochester, MN (>60 miles from RB Honda)--Kevin routinely offers to meet us halfway to swap out a vehicle if we need maintenance done. We had a minor rotor issue with our Odyssey (shuddering when braking) which was typically not covered by warranty--Kevin ensured we did not have to pay to have our rotors smoothened. I was so impressed with everyone at RB Honda (Tim Carter, General Manager, who routinely asked us how things were going when we purchased our vehicle; Bill Foye, the salesperson who facilitated much of the paperwork when purchasing our vehicle and followed up with us several times after the purchase), that I recommended that one of my co-workers should purchase a vehicle from them as well. Kevin not only beat the price of our local Honda dealer for my co-worker, but also drove all the way down to Rochester to pick him up on the day of his purchase so his wife/family would not have to drive back down separately. Time and time again, Kevin and his colleagues have been terrific with both pricing and service. If you don't believe it, just ask Kevin to send me your email address and I would be happy to correspond/confirm directly, as he is absolutely terrific. While this may sound excessive, for anyone who has had a bad experience with a car purchase, I am sure you would do the same if you had the same positive experience I did and believe it is the way they do business routinely. Kevin, Bill, and Tim: thanks again for running a terrific program at RB... More

EZ Car Shopping After deciding it was time for a "new" car, Kevin DeCaluwe said he would keep his eyes open for a Honda Fit to replace my aging Civic. When the perfe After deciding it was time for a "new" car, Kevin DeCaluwe said he would keep his eyes open for a Honda Fit to replace my aging Civic. When the perfect car was traded in, Kevin made sure I was the first person he called. I am so happy, he picked out the right car for me, and it's a beauty. Sports body and low miles, great price. He made sure the car was completely gone over and any nicks/scratches in the paint job were taken care of. The service department checked out the car completely and only had to replace the tires. I feel I got great customer service before, during, and after the sale. Cal Richards, in Finance, was also very helpful and took care of all the financial paperwork with ease. A great team, I am recommending RB Honda for my husband's next car purchase, and anyone that is currently looking for new wheels. More