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Richfield Bloomington Honda

Richfield, MN

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Reviews
Vehicles
4.7
1,214 Reviews
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501 West 77th St

Richfield, MN

55423

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Showing 1,214 reviews

September 24, 2023

Very efficient, friendly and professional! Kept me well informed on what was going on with my vehicle. Will definitely return in the future!! More

by jayne.klaustermeier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave from service
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Sep 25, 2023 -

Richfield Bloomington Honda responded

Jayne, we're delighted to know you had a positive experience at Richfield Bloomington Honda. We look forward to seeing you again in the future!

September 18, 2023

Fast and efficient and friendly. The service person told me in advance what to expect. It went as he said. Waiting room was great. More

by Daudrain10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Carter, Kevin DeCaluwe, Fred Hopps, Ron Gholson, Jeremy Miner, Rick Howes, Bill Foye, Brian Kelly, Chip Richards, Molly Kennedy
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Sep 18, 2023 -

Richfield Bloomington Honda responded

We're glad to know you found our service at Richfield Bloomington Honda fast, efficient, and friendly. It's great that everything went as expected! We hope to see you again down the road.

September 14, 2023

They are always very helpful and friendly. I have run out of things to say. More

by graceanderson1935
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Kong
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Sep 14, 2023 -

Richfield Bloomington Honda responded

Thank you for this 5-star rating of Richfield Bloomington Honda! Take care!

September 10, 2023

Great service, friendly staff. They were very professional and explained the car inspections thoroughly, and understandably. More

by Faduma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter
Report | Print
Sep 11, 2023 -

Richfield Bloomington Honda responded

Faduma, we're delighted to know you had an excellent experience with our team here at Richfield Bloomington Honda. Thanks for highlighting our thorough and straightforward explanations!

September 06, 2023

Shelly Peterson is the reason for the positive review. She made sure everything was done properly. A true professional! More

by Bitzer woodworking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Peterson
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Sep 06, 2023 -

Richfield Bloomington Honda responded

We're so glad to know that Shelly made your experience at Richfield Bloomington Honda a positive one! We'll pass along the kind words. Thanks for sharing this review with us!

September 05, 2023

Great service. nice helpful. Friendly people.Explained what services recommended. Told me my options and cost. More

by jwadams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate Kong
Report | Print
Sep 05, 2023 -

Richfield Bloomington Honda responded

We're glad to know you found our service helpful and friendly at Richfield Bloomington Honda. We always aim to provide straightforward communication and information about the options available, so it's great that this was your experience. Thanks for sharing!

September 02, 2023

My service advisor Nate kept me informed on what was going on. He explained everything well. He knew we needed our van back in a timely fashion. The prices we reasonable. I’m disappointed that they had More

by mjdarling713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate. 5 stars
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Sep 05, 2023 -

Richfield Bloomington Honda responded

We appreciate your feedback about Nate and our team at Richfield Bloomington Honda. Sorry to learn of the delay in getting started on your van - we'll work on improving that aspect. Thanks for being patient with us!

August 28, 2023

Richfield Bloomington Honda is a 5 star dealership as is their service department. Carter is a very pleasant and professional service advisor. More

by Jeepster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carter Smith
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Aug 29, 2023 -

Richfield Bloomington Honda responded

We're delighted to know you had a 5-star experience with Carter and our service department at Richfield Bloomington Honda. Thanks for your kind words, we appreciate it!

August 12, 2023

Always able to help me. Kind, knowledgeable, and fair. Been going there exclusively for over twenty years. More

by Piggy7654
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali from the service department.
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Aug 14, 2023 -

Richfield Bloomington Honda responded

We're so glad to know that you've trusted Richfield Bloomington Honda for over twenty years! It's always our goal to provide kind, knowledgeable, and fair service. Thanks for sticking with us all these years!

August 03, 2023

Good work performed, but you are led to believe that additional optional repairs are necessary. Also, the communication was lacking as it relates to certain outcomes associated with a recall notice. More

by S280
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
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Aug 04, 2023 -

Richfield Bloomington Honda responded

I appreciate your feedback, and I am sorry to learn about the communication issues you experienced. We strive for transparency in all our services, including optional repairs. Your comments will help us improve future customer experiences. If there is anything else you would like to discuss, I would be happy to take your call. Thank you, Jason Weverka - Service Manager - 612-798-8116

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