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Richfield Bloomington Honda

Richfield, MN

4.7
1,205 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,205 reviews

July 22, 2021

Excellent service. Very efficient. They completed the required service quickly. Very friendly and explained everything in terms that I could understand. I appreciated not having to dell with a cashier. S More

by nrpmpls
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Burg
Jul 23, 2021 -

Richfield Bloomington Honda responded

Thank you for taking the time to leave us a review! It was our pleasure to service your vehicle here at Richfield Bloomington Honda, and we will certainly pass along your kind words. If you ever need anything else, don't hesitate to come back and see us again!

July 21, 2021

My husband called Jason 3 times about our warranty and no callback. They respond to positive feedback quickly, but ignore negative reviews or reply but then never call back when you call. More

by Ducksquack
Customer Service
Recommend Dealer
No
Employees Worked With
Jason S
Aug 02, 2021 -

Richfield Bloomington Honda responded

We're terribly sorry to hear about the poor communication surrounding your warranty. I'd love to look into this to see if I can get an update on the situation and help in any way. Would you please give me a call, when time permits? I will look for you and your husband's contact information, as well - but I don't think I'll be able to locate it from this review. We look forward to resolving this. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 20, 2021

Brought my used 2012 civic in for service and had a great experience. Had to leave car and was given ride home. Service manager called and took to explain what work needed to be done and answer all my quest More

by Christinamoe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon in service was very helpful.
Jul 20, 2021 -

Richfield Bloomington Honda responded

Christina, thank you for the review! It was our pleasure to service your vehicle here at Richfield Bloomington Honda, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

July 19, 2021

Shelly took care of me right away and texted me as soon as the car was ready. Received a detailed checklist from the mechanic about the status of our vehicle. More

by Mikeapolis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly
Jul 19, 2021 -

Richfield Bloomington Honda responded

Thank you for the great review, Mike! We appreciate your support and are thrilled to hear that you had such an outstanding service experience working with Shelly and the Richfield Bloomington Honda team. Drive safely, and we hope to see you back!

July 19, 2021

Service was great and fixed what they promised. Did what was promised. Thanks I was able to wait for it to be fine. Thank you More

by Gdvern
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden lengeling
Jul 19, 2021 -

Richfield Bloomington Honda responded

Thank you for the great feedback! We appreciate your confidence in the Richfield Bloomington Honda team to get the job done. Drive safely, and we hope to see you again down the road!

July 16, 2021

It took 2hrs 40 minutes for an oil change with my appointment . And no car wash. Very disappointed. no coffee and was told 3 different reasons why no coffee even to purchase. More

by Allenmaf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabe Montante
Jul 16, 2021 -

Richfield Bloomington Honda responded

I am sorry to hear that your visit took longer than we had anticipated. We strive to deliver a seamless service experience for our guests, and it is never our intention to inconvenience them. I assure you that we will use this feedback to work towards improving our practices in the future. If there is anything more we can do to assist you, or anything else you would like to share, please don't hesitate to reach out. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 16, 2021

They do not honorAppointment time. Very busy all the They do not honor Appointment time. Very busy all the time - need more help! Would recommend more knowledgeable employees! What else can I say ? Ti More

by sagerpuppy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelly Peterson
Jul 16, 2021 -

Richfield Bloomington Honda responded

I'm sorry that you weren't satisfied with your experience. We strive to deliver timely and informative service and it's hard to know that we let you down. I will speak with my team so that we can take steps to improve our processes. Please don't hesitate to call me directly if you would like to discuss anything further. Thank you, Jason Weverka - Service Manager - 612-798-8116

July 16, 2021

Found the dealership to be very professional. Devon was pleasant and took time to explain things. Nice waiting area. They told me it would take 1 1/2 hours and it was completed a little sooner All in all More

by Iris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Devon in the service department
Jul 16, 2021 -

Richfield Bloomington Honda responded

Thank you for the kudos, Iris! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received when you worked with Devon. If there are any other automotive needs we can assist you with, please don't hesitate to let us know! - Richfield Bloomington Honda

July 16, 2021

Everything was very nice. Starting with the call to make the appointment. Nice and clean dealership and Randy Doncaster was very helpful and answered all my questions. More

by karlaluce
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Doncaster
Jul 16, 2021 -

Richfield Bloomington Honda responded

Thank you so much for rating Richfield Bloomington Honda five stars! We love to hear that you received communicative service from Randy and enjoyed your time at our dealership. Have a great weekend!

July 16, 2021

As usual, RBH experience is very pleasant end to end. Thanks. Appointment, service advisor and discussions/ suggestions went very well. Many thanks for your service. More

by Pandiaraj.s
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter
Jul 16, 2021 -

Richfield Bloomington Honda responded

We love to hear about our customer's good experiences. Thanks a million for leaving your 5-Star review! We're happy that your time at Richfield Bloomington Honda was pleasant through and through. See you next time!

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