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Richfield Bloomington Honda

Richfield, MN

4.7
1,205 Reviews

501 West 77th St

Richfield, MN

55423

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Showing 1,205 reviews

July 09, 2021

Everybody was great to work with. I got exactly what I came in for. I would definitely recommend this dealership to friends and to my family. More

by slb7878
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chip Richards, Matt Smith
Jul 09, 2021 -

Richfield Bloomington Honda responded

Thank you for taking the time to share! We are thrilled to hear that you had such a successful purchase experience working with the Richfield Bloomington Honda team. Drive safely, and we hope to see you again down the road!

July 09, 2021

Not a good customer service at all they left everything in my car they didn’t even take out the plastic bag from the seat and the paper floor mat that they put in my car More

by Hassan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember
Jul 16, 2021 -

Richfield Bloomington Honda responded

Hassan - I'm so sorry to see the low rating. I apologize for the way your vehicle was returned to you but would appreciate the chance to learn what else happened during your visit. Please consider giving me a call so that we can discuss this together. Thank you, Jason Weverka - Service Manager - 612-798-8116

Jul 19, 2021 -

Hassan responded

You sent me a email asking me to consider to give you a call i did call and left a message for Jason Weverka the service manager but didn’t hear anything back from him so this tells me that they just don’t care about their customer.If the service manager didn’t want to find out what happened why did he send me a email asking me to call him?

July 08, 2021

Great service and Blake Simmons New Car Sales explained options very well! And worked on trade in of my Honda Pilot to get the best trade in value as well. More

by Debrobinsonsalon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Simmons (Sales) Rate as a 10, Chip Richards
Jul 09, 2021 -

Richfield Bloomington Honda responded

Thank you for leaving Richfield Bloomington Honda a review! It is great to hear that Blake was so helpful throughout the purchase of your Honda Pilot. We wish you safe travels!

July 07, 2021

I had my Honda CRV repaired for security system going off randomly. Braden Lengeling my service advisor had the technicians diagnose and replace the part needed for repairs and I was on my way back to Wiscon More

by Carl Quale
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Braden Lengeling
Jul 07, 2021 -

Richfield Bloomington Honda responded

Our goal is to deliver five-star care and attention to our guests, so this review is a delight to read. Thank you for trusting the Richfield Bloomington Honda team with the repair of your Honda CR-V - we hope it's driving beautifully! Take care, and come back again next time!

June 30, 2021

FRAUD. Car misdiagnosed. Charged 800 dollars for an ecm. Tech advisor couldn't get my car started. Check engine light was still on. Tech advisor said it's probably the wiring. Was told to just deal with More

by fezwhy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Randy, Jason
Jul 16, 2021 -

Richfield Bloomington Honda responded

I am so sorry for the issues you have run into with your vehicle. If there was a mistake on our end then I sincerely apologize. We want to make sure our guests are well taken care of so I will look into why this situation occurred. In the meantime, I think it would be best for us to discuss your experience together and see what I can do to help you. I will have my team look for your phone number but please consider giving me a call at your earliest convenience. Thank you, Jason Weverka - Service Manager - 612-798-8116

June 30, 2021

The service was great and friendly people. Brandon was great and kept us informed of the service. Will recommend him for future work and service More

by tim.clark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Jul 01, 2021 -

Richfield Bloomington Honda responded

Tim - Thank you for recommending Brandon! We are so happy to hear that he provided excellent service and truly appreciate you choosing Richfield Bloomington Honda for your auto service needs. Have a wonderful day!

June 20, 2021

Outstanding service. Professional and efficient. Thank you. I came in for my routine oil change and tire rotation. The service was done as expected and I received a list of everything that was recommended More

by antonelli.lindsay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Howes
Jun 21, 2021 -

Richfield Bloomington Honda responded

Thank you for trusting Richfield Bloomington Honda to get the job done. We look forward to taking care of you during your next visit!

June 16, 2021

Richfield Honda continues to exceed my expectations for a service experience. I arrived at my appointed time, my service writer, Shelley Peterson, took immediate care of me. My service was done faster than More

by jlt55331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelley Peterson
Jun 16, 2021 -

Richfield Bloomington Honda responded

Thank you so much for taking the time to let us know how happy you are with your service experience! Feedback from you is one way we know we are achieving our goals. Please let us know if any of us at Richfield Bloomington Honda can assist you again! Take care!

June 08, 2021

Very fast informative service. The last two times I have been there for service their car wash was not operating. Spend a few bucks and get the car wash working!! More

by Sandjfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon burg
Jun 11, 2021 -

Richfield Bloomington Honda responded

Thank you for taking the time to leave us this review and feedback. We do apologize for the car wash, and I will certainly share this feedback with my team. If there is anything more I can do to assist you, please don't hesitate to give me a call. Thank you, Jason Weverka - Service Manager - 612-798-8116

June 06, 2021

My visit was very efficient. My car was in and out the same day. The service advisor was very knowledgeable and answered all my questions More

by cocogogo17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Berg
Jun 07, 2021 -

Richfield Bloomington Honda responded

We are more than pleased to hear that the Richfield Bloomington Honda service team took care of you in a timely and efficient manner. It means a lot that our service stood out to you and we hope to see you back again down the road. Take care!

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