Richfield Bloomington Honda

Our sales associate and the financial closing person did a great job of explaining everything. The process went smoothly and the customer service was terrific! Jordan is very responsive...even on his day o a great job of explaining everything. The process went smoothly and the customer service was terrific! Jordan is very responsive...even on his day off! He did very well and we were lucky to work with him! More

Brent Rohloff is very friendly person and he is a very nice person also good customer service.If you need someone to help you with buying a new car or trade in I required you go to him. nice person also good customer service.If you need someone to help you with buying a new car or trade in I required you go to him. More

Worst experience I had at this location. Never go to this for your car service. Service is slow, rate is high, not done on time even having appointment set and not all the services done that they promised wh for your car service. Service is slow, rate is high, not done on time even having appointment set and not all the services done that they promised which I realized looking at the paper afterwards. When I called costumer service about this they promised service department manager will return my call, no calls made after waiting for two days. I just gave up and chose not to deal with them anymore. I paid service that was not provided and waited extra long to get my car done still calling and dealing with them causing my time too. So better not to deal with them it’s just a waste of time and money. More

We are very pleased with the customer service we received at Richfield Bloomington Honda. The salesman was very knowledgeable and helpful. I would recommend them. at Richfield Bloomington Honda. The salesman was very knowledgeable and helpful. I would recommend them. More

We had a great experience. Blake Simmons was a good sales rep. He was helpful in every way. We also enjoyed our relationship with Ashley and things went well for us rep. He was helpful in every way. We also enjoyed our relationship with Ashley and things went well for us More

Henry Finch, your sales representative was great to work with. Your dealership was attractive and contemporary made for a pleasant experience. The real pleasure came from all the key figures involved in g with. Your dealership was attractive and contemporary made for a pleasant experience. The real pleasure came from all the key figures involved in getting the deal done. Patient, courteous, kind and focused. Thank You Very much...... More

I came in for a recall repair on my 2013 Honda Accord. I booked an 8 am appointment and was told on the phone that the repair would take 1-2 hours, so I planned on waiting. When I arrived for the appointme booked an 8 am appointment and was told on the phone that the repair would take 1-2 hours, so I planned on waiting. When I arrived for the appointment I was told that it would take longer then that and that the call center was often giving out inaccurate information. I was offered a ride home in their courtesy vehicle. I never heard from them again, so I called them at 5:15 pm. I was told that my car was not finished. The service rep that checked my car in finally texted me after I texted him and left him a voicemail. He told me that my car was ready and he’d send the courtesy car back and it would be at my house close to 6:30 pm. I waited until 7:15 and called again and they had forgotten me. They did send a vehicle that got me to the dealership at exactly 8 pm, an hour after the service department had closed and twelve hours after my scheduled appointment. More

Devon in service was great. Service our van faster than promised. Nice waiting area. Quick, efficient and knowledgeable. Great to deal with. Dealership is the best. promised. Nice waiting area. Quick, efficient and knowledgeable. Great to deal with. Dealership is the best. More

I have been going there for years for all maintenance. I have bought three cars from them. I am lucky to have found them. Most recently, the helped figure out a tough problem and resolved it. have bought three cars from them. I am lucky to have found them. Most recently, the helped figure out a tough problem and resolved it. More

Excellent customer service. Attentive and responsive service agent. One mistake was made by the technician while servicing my car. The service agent gave me a free loaner so I could go about my day’s t service agent. One mistake was made by the technician while servicing my car. The service agent gave me a free loaner so I could go about my day’s time sensitive plans. I was disappointed to have misunderstood the service agent when I thought he was going to reduce my bill by the cost of mounting the tires (since the tires were mistakenly mounted to the wrong wheels). When it came time to pay the bill, he told me he wouldn’t do so. More