Richfield Bloomington Honda

Very happy with my buying experience! I lost my vehicle in January as it was totaled in an accident so I had to find a used or new vehicle to replace my totaled car. I dealt with 5 other d I lost my vehicle in January as it was totaled in an accident so I had to find a used or new vehicle to replace my totaled car. I dealt with 5 other dealerships and 5 other salesman prior to trying RB Honda so I have a good idea of how RB Honda stacks up to the other dealers in the area. I had test drove multiple trucks and SUV's but ultimately fell in love with the 2017 Ridgeline that Honda offers. They are hard to find in the area, especially at higher trims so when I searched online and found the right trim/color combo on RB Honda's site, I immediately called. The salesman who took my call was Coltan and he did a very good job of answering my questions and giving me options as the Ridgeline (red) I wanted was still in transit and had not arrived at the dealer yet. He recommended I come in and test drive a Ridgeline (silver) that they had in stock which would be identical to the one I wanted except for color, and then if that test drive went well I could put a deposit down for the Ridgeline that was coming in. Liking that plan I grabbed my wife and we headed over to the dealership. When my wife and I arrived we were greeted by Coltan who was very friendly and approachable. He offered us water/coffee and continued to do this throughout our time with him which I thought was great. He went along on our test drive and did a great job of explaining features and instructing me on how to use some of the more complicated ones (adaptive cruise control). With the test drive going well we went back to the dealer and I put my deposit down for the Ridgeline that was in transit. Before we left Coltan went over the process of how things would go down once the Ridgeline arrived and even offered to come in on his day off if it arrived on that day. I was very pleased and impressed with that. Four days later he contacted me and said the Ridgeline had arrived so I was able to go in the next morning and test drive it. That test drive also went very well, this time Coltan stayed back at the dealership which I appreciated as it gave me time and space to really look things over and try everything out. I think the test drive lasted a little over an hour and he didn't bother me or ask where I was, he was very patient. When I arrived back at the dealership I asked Coltan if I could drive the other Ridgeline just so I could make sure road noise and performance were consistent as this was a big purchase for me, I wanted all my T's crossed. He didn't hesitate and immediately went and pulled the second one up for me to drive. Everything went well and when I arrived back at the dealer I pulled the trigger on the red Ridgeline that I wanted. The financing portion was pretty straight forward however it did contain a situation that could have made things difficult. I was transferred over to Bridgette for the financing part. She was very friendly and helpful. As I added my options and agreed on the financing numbers it was stated that they would not cash my check for two days as I needed to transfer money to my account in order to meet the downpayment amount we agreed on. I also wouldn't have the truck for those two days as my accessories were being installed. Later that night I found out that I was not going to be able to meet the downpayment amount that I had agreed upon when going over the financing and signing papers. As I said the paperwork was signed and the check was written, needless to say I was panicked. This was completely my fault and no fault of RB Honda. The next morning I was able to get ahold of the accessory agent who put a stop to the installation of things. This allowed me time to get back in touch with Bridgette who I was able to meet in person again where we cut out the accessories that had not already been installed as well as the extended warranty. As a result she drafted up a new financing plan that allowed for a lower downpayment that I could meet. She was able to cancel all of those extra accessories and the extra paid warranty. More

EXCELLENT SEVICE The amazing duo of car dealers and finance managers are right here!!! Josh Oreck and Dave Miller are amazing you couldn't find a better team to find y The amazing duo of car dealers and finance managers are right here!!! Josh Oreck and Dave Miller are amazing you couldn't find a better team to find you a car financing and monthly payment within you budget. They totally look out for the customer get to know each customer so they can find the best car for you at the price you can afford. I will definitely reefer all of my friends and family here because of such a great experience I had with them. they looked up all the repairs if any with the vin numbers showed me the car fax on the car made sure mileage and the car was in the best shape possible before they sold me a car. Josh did such a great job finding me a car Dave did such a great job getting me great financing and an extremely low interest rate. You two are the best thanks so much for everything I am so glad I came there to find my new car. I feel like I made two new friends that I can count on if I ever need a car or someone in my family or my friends. Hats off to the two of you !!!! thanks again !!!!! I LOVE MY NEW CAR!!!!! More

Amazing sttaf and great people!!!!!! Excellent attention. The staff is very cooperative and friendly Thank you for the help given to me. I thank you for the help and for the trust placed Excellent attention. The staff is very cooperative and friendly Thank you for the help given to me. I thank you for the help and for the trust placed in me. Especially Ricky Phalalet, I want to thank you for making the purchase of the car possible. The truth could not be happier with the attention and help that you gave me. Thanks Ricky and the whole team of honda bloominton More

Do not go here Be 100% on your game here. It's a big fancy place and they will rip you off because they can. Make sure you check everything before you sign anythin Be 100% on your game here. It's a big fancy place and they will rip you off because they can. Make sure you check everything before you sign anything. More

Average , so-so If anything, it would be nice if the finance dept don't judge and actually try to help before denying an application. I had one guy denied me by just If anything, it would be nice if the finance dept don't judge and actually try to help before denying an application. I had one guy denied me by just looking at my finance application without submitting or finding solutions. The return phone call sometimes can take hours too. Other than this, everything was smooth and pretty average. 3/5 stars. More

My first Honda! Buying a car is always a long, boring, experience, but working with Bobby Schulze made it much less painful. He is both knowledgeable and extremely fr Buying a car is always a long, boring, experience, but working with Bobby Schulze made it much less painful. He is both knowledgeable and extremely friendly. I had called about a car I saw online, and was dismayed to learn it wasn't quite what I was looking for. Mr. Schulze asked a few questions about what I was looking for, did some research, and called me back. A few hours later I was driving away in my first Honda! I hope I won't need to car shop in the near future, but I guarantee he will be my first call when the time comes. Jamie More

Purchasing new vehical I came to The Honda store to purchase a vehicle. I didn't have a salesperson when I entered, but was nearly attached by sales people as I walked in. I came to The Honda store to purchase a vehicle. I didn't have a salesperson when I entered, but was nearly attached by sales people as I walked in. Certainly didn't like that. I told them I was just looking and kept walking, and found a sales person who asked if I would like help, which I accepted. Long story short, Fred Hopps helped me, and did not pressure me into anything. He listened to my wants and needs, and took me on two test drives, again with no pressure. I have yet to purchase a vehicle, but when I do come back, I will definitely have Mr. Hopps assist me. Judygl More

Great experience! Just purchased a 2017 CR-V only took two hours from start to finish, they drove it right off the showroom floor, washed it and we were on our way. Tha Just purchased a 2017 CR-V only took two hours from start to finish, they drove it right off the showroom floor, washed it and we were on our way. Thank you Fred Hobbs this is our third new Honda we have bought with Fred's help. More

Five Star Experience I am presently driving my fourth leased Honda CRV from Bloomington Richfield Honda. This process has been efficient and professional every time. I wil I am presently driving my fourth leased Honda CRV from Bloomington Richfield Honda. This process has been efficient and professional every time. I will return for my fifth CRV when this lease expires. More

Excellent as always I livery this place. This is my second car I have gotten there. I love the staff there everyone is ALWAYS so helpful and smiling all the time. I just I livery this place. This is my second car I have gotten there. I love the staff there everyone is ALWAYS so helpful and smiling all the time. I just love Bridget and Temitope, these two are awesome. I would recommend thone two and any staff there. This place is awesome. I vow to not go anywhere else. Thanks staff at Honda. More