Richfield Bloomington Honda

great service every thing was fine not a lot of waiting time comfortable chairs to sit on in waiting room tv was on and watched Olympics was good every thing was fine not a lot of waiting time comfortable chairs to sit on in waiting room tv was on and watched Olympics was good More

Always Friendly Service I have purchased three cars over the years at this location. My first was back in 1987. I have confidence that I will receive a great vehicle, good cu I have purchased three cars over the years at this location. My first was back in 1987. I have confidence that I will receive a great vehicle, good customer service and maintenance I can depend on when needed. More

Shelley is amazing. Shelley in customer service is a shining star. She goes above and beyond in taking care of the customers' needs. I always request Shelley when I bring Shelley in customer service is a shining star. She goes above and beyond in taking care of the customers' needs. I always request Shelley when I bring my car in for service. If the Sales Department were even close, I would purchase from this dealership. However, everyone in my family (four car owners) go to Brookdale for purchasing our Hondas because they are honest and closer to the Blue Book on pricing. Last purchase, there was a 5K difference. For 5K, it is worth it to drive to Brookdale so that is what we do. We HAVE purchased new and used Hondas - elsewhere where Sales is honest and fair. More

Service was great and done in the time stated. They checked out the car and found out all that was needed was a rear wiper which I had them change. was great and done in the time stated. They checked out the car and found out all that was needed was a rear wiper which I had them change. More

Good experience with service Brought my car in for service on routine items, an item recommended on a previous visit, and a recurring problem with a slow leaking tire. All servic Brought my car in for service on routine items, an item recommended on a previous visit, and a recurring problem with a slow leaking tire. All service items were completed and I was happy that the slow leaking tire issue appears to be resolved. More

My hero, Will! Will treats my vehicle is if it were his own! He is an outstanding, brilliant mechanic! What a gift to have his talents! Many thanks for your care Will treats my vehicle is if it were his own! He is an outstanding, brilliant mechanic! What a gift to have his talents! Many thanks for your care and your greatness, Will!!! I am also greatly appreciative of the fantastic expertise of Shawn who took his time on the phone to help me understand the possibilities involved with the problem.......very honest, knowledgable and kind. Thanks so much, Shawn! Also, thank you so much, Randy for getting me set up with Will and for your kind help always! I appreciate being able to count on you:) Consistantly great service team! I recommend them highly! More

I love my Honda CRV Although I purchased more than I came in for (oil change), I felt that the other recommendations were justified. I appreciate their thoroughness an Although I purchased more than I came in for (oil change), I felt that the other recommendations were justified. I appreciate their thoroughness and feel confident that they were being honest. I did wonder why they were unable to find some cash credits that I have accrued and apply them to the total. To be determined! More

Honest and Helpful Jason made sure I got what I was looking for at a price I could afford. He also was very considerate of my time and made sure the whole process was as Jason made sure I got what I was looking for at a price I could afford. He also was very considerate of my time and made sure the whole process was as quick as possible. I felt like a priority and that both Jason the salesman and Dan in finance were not just out for a sale. They were honest, which as a women shopping for a car alone, isn't always the case. I appreciate it and will come back when my lease is up! More

An actually pleasant car-buying experience! Jon Friedman was great: honest, responsive, kind, proactive. A good deal on a new Odyssey, same day. A pleasant experience, far outshone other local d Jon Friedman was great: honest, responsive, kind, proactive. A good deal on a new Odyssey, same day. A pleasant experience, far outshone other local dealers. More

Excellent customer service! Your Service Advisor Mike West was very friendly, knowledgable and provided excellent customer service for my 1997 Honda Civic! Thank you Mike for hel Your Service Advisor Mike West was very friendly, knowledgable and provided excellent customer service for my 1997 Honda Civic! Thank you Mike for helping me on Monday, August 8th, 2016!!!! More