Richfield Bloomington Honda

Service staff was kind and efficient, Service was great. Staff met me as soon as I arrived at the store. My car was finished sooner than expected. The waiting area is extremely comfortable. I am very happ Staff met me as soon as I arrived at the store. My car was finished sooner than expected. The waiting area is extremely comfortable. I am very happy with Richfield Bloomington Honda. More

Accomodating, freindly, competitively priced. My previous appointment cancelled so I arrived 45 minutes early to my service appointment expecting to have to wait. They took me right away and finis My previous appointment cancelled so I arrived 45 minutes early to my service appointment expecting to have to wait. They took me right away and finished earlier than promised. Always smiling and friendly whether I am just there for a complimentary car wash or for a service appointment. Even though I occasionally get service coupons e-mailed to me for being an Advantage member, upon inquiry, their general rates for other services that I'm going to need for general maintenance are the same or better than local service shops. Why would I go anywhere than the RB Honda dealership where I know I'm going to get genuine Honda parts and Honda certified technicians? More

Excellence Personified The new look of RBH is absolutely beyond description ... and the Service Levels are always above all my expectations. If you are not giving these guy The new look of RBH is absolutely beyond description ... and the Service Levels are always above all my expectations. If you are not giving these guys & gals at RBH a chance to earning your business, then you are doing yourself a grave disservice.... Thanks for all your attention to those 'extras' - We really appreciate it ! More

Seamless experience! I am a sales and marketing consultant full time for my "DAY JOB". I can't help but observe how other companies run their operation when I am the cust I am a sales and marketing consultant full time for my "DAY JOB". I can't help but observe how other companies run their operation when I am the customer. When I went in to lease my Honda last week, I had to give it a Five Star Rating! I was very impressed from start to finish on how each and everyone I had to deal with treated me with the highest integrity. Everyone was nice, professional, and knowledgeable in their department of expertise. No matter what department I was dealing with, it was all the same. It was truly a seamless experience. All of them were very well trained and friendly. I would recommend purchasing a Honda just because the customer service and culture of the company is fantastic! Thank you! More

Very helpful and friendly. Always helpful and friendly. Can always answer your questions in way a lay man can understand. Facility is clean and keeping your vehicle clean is a Always helpful and friendly. Can always answer your questions in way a lay man can understand. Facility is clean and keeping your vehicle clean is a priority with the service people. More

Quick and curteous I was amazed when Louis came and found me in directly the customer lounge. It had been about an hour from the time when I had dropped off my car. Th I was amazed when Louis came and found me in directly the customer lounge. It had been about an hour from the time when I had dropped off my car. There were at least 16 customers waiting. Louis came directly towards me without having to verify my name. That showed me that he took the time to learn who I was by recognition. This type of service is what I look for in a company. More

great service every thing was fine not a lot of waiting time comfortable chairs to sit on in waiting room tv was on and watched Olympics was good every thing was fine not a lot of waiting time comfortable chairs to sit on in waiting room tv was on and watched Olympics was good More

Always Friendly Service I have purchased three cars over the years at this location. My first was back in 1987. I have confidence that I will receive a great vehicle, good cu I have purchased three cars over the years at this location. My first was back in 1987. I have confidence that I will receive a great vehicle, good customer service and maintenance I can depend on when needed. More

Shelley is amazing. Shelley in customer service is a shining star. She goes above and beyond in taking care of the customers' needs. I always request Shelley when I bring Shelley in customer service is a shining star. She goes above and beyond in taking care of the customers' needs. I always request Shelley when I bring my car in for service. If the Sales Department were even close, I would purchase from this dealership. However, everyone in my family (four car owners) go to Brookdale for purchasing our Hondas because they are honest and closer to the Blue Book on pricing. Last purchase, there was a 5K difference. For 5K, it is worth it to drive to Brookdale so that is what we do. We HAVE purchased new and used Hondas - elsewhere where Sales is honest and fair. More

Good experience with service Brought my car in for service on routine items, an item recommended on a previous visit, and a recurring problem with a slow leaking tire. All servic Brought my car in for service on routine items, an item recommended on a previous visit, and a recurring problem with a slow leaking tire. All service items were completed and I was happy that the slow leaking tire issue appears to be resolved. More