
Richfield Bloomington Honda
Richfield, MN
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Very comfortable, customer service oriented experience! the waiting room is newly updated as is the entire dealership. I'm not used to seeing a little café but it was a nice surprise. I was also very happy the waiting room is newly updated as is the entire dealership. I'm not used to seeing a little café but it was a nice surprise. I was also very happy to see charging stations available for my phone. I was there for nearly 2 hours, which was also told to me at the beginning of my appointment, and it flew by. Thank you! More
Overall a great experience In general rob Honda does a great job. The one issue I have had is extra long wait times for work to be completed. This particular visit was estimated In general rob Honda does a great job. The one issue I have had is extra long wait times for work to be completed. This particular visit was estimated for 1.5 hours but took 2. On a previous visit it was supposed to take 1 hour and took 2. And after that visit I had to come back earlier than expected because my break pads were not installed correctly and wore out after just over 2 weeks. This problem was never addressed. More
Scheduled Service Friendly staff, prompt service.....I always use RB Honda.....bought the vehicle there and will remain committed to your dealership. Fortunately I won Friendly staff, prompt service.....I always use RB Honda.....bought the vehicle there and will remain committed to your dealership. Fortunately I won't be in the market for a few more years because I am CRV fan. More
Great service. Great people. I spoke with Greg Cline on the phone before I came in. We discussed what I was looking for and what I wanted to pay. When I arrived, Greg had done the I spoke with Greg Cline on the phone before I came in. We discussed what I was looking for and what I wanted to pay. When I arrived, Greg had done the research and was well prepared. He showed me a few options which all met my needs in different ways and allowed me to decide which option was the best fit. I ended up with exactly what I needed for a price that was comfortable. All through the process, I felt that everyone at RB Honda actually listened to me and worked to meet my needs. That includes Greg, Chip in finance and even Matt, the Manager. We are very pleased with our CRV and with the experience of working with your team. More
Starter It was a good experience except since I bought the car no one can tell me how to use the remote starter properly. It is frusterating. It was a good experience except since I bought the car no one can tell me how to use the remote starter properly. It is frusterating. More
Excellent customer service This is my second lease through Ron G. He is knowledgeable, caring, and has your best interest at heart. I would highly recommend Ron G if you are lo This is my second lease through Ron G. He is knowledgeable, caring, and has your best interest at heart. I would highly recommend Ron G if you are looking to buy or lease. More
great service experience I have always had great experience with my auto servicing, I did purchase this vehicle new at this dealer and would also recommend the dealer for ne I have always had great experience with my auto servicing, I did purchase this vehicle new at this dealer and would also recommend the dealer for new vehicle purchase. More
Quick , professional...... Everything was just great...nice new building . The women's bathroom had a very strong methane gas oder .....it as the same strong smell last time I h Everything was just great...nice new building . The women's bathroom had a very strong methane gas oder .....it as the same strong smell last time I had an oil chang. Would think others have commented on this also. Could hardly breath. More
Thanks Dan, for making our car situation Great Again! Excellent service starting from the receptionist to Melissa Collette in sales to Dan Schanaman, Sales Manager to finally signing all the paperwork wit Excellent service starting from the receptionist to Melissa Collette in sales to Dan Schanaman, Sales Manager to finally signing all the paperwork with Bridget Quinn-Engstrom, Financial Manager. Hey, my wife and I are very happy with our two new Honda's. Thanks again, and don't forget I love Honda and look forwatd to returning again in the future to do some more unfinished business. Sincerely, David J. Peterson More
Thanks Kendall for finding "The One"! Richfield Bloomington Honda was great. I was looking for a specific Ridgeline, and Kendall found it for me. I was perfect. Everyone was great, from Richfield Bloomington Honda was great. I was looking for a specific Ridgeline, and Kendall found it for me. I was perfect. Everyone was great, from finance to accessories. I will definitely be referring my friends. It was a pleasure working with Kendall, she found me "The One"! More