
Richfield Bloomington Honda
Richfield, MN
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Efficient, friendly and respectful. The techs are friendly and explain in easy understandable terms the service performed. They are genuinely concerned about the performance of my vehic The techs are friendly and explain in easy understandable terms the service performed. They are genuinely concerned about the performance of my vehicle and the quality of their service. More
New Car Purchase Overall the buying experience at Richfield Bloomington Honda went as smoothly as one could expect. Our sales rep, Tim Engel, was extremely easy to wor Overall the buying experience at Richfield Bloomington Honda went as smoothly as one could expect. Our sales rep, Tim Engel, was extremely easy to work with and very informative throughout the entire process. The paperwork and delivery of the vehicle went off without a hitch as well. More
Friendly, down to earth, and understood my needs I had been to another dealership the day before and wasn't super impressed with their cars and even a couple minor customer service issues. So I decid I had been to another dealership the day before and wasn't super impressed with their cars and even a couple minor customer service issues. So I decided to check out Richfield Bloomington Honda and I'm glad I did. Better prices, better cars, and better service. I will recommend RB Honda to anyone looking for a good quality car and a staff to support their products. More
Overall a good experience. Very nice wait area. Service was good but probably a little too long for an oil change and wiper blade replacement. Friendly service people and the work done was very good Service was good but probably a little too long for an oil change and wiper blade replacement. Friendly service people and the work done was very good. More
Above and Beyond Expectations!!! With the impetus of a nice coupon, I arrived Monday the 27th for some maintenance and an oil change! Shelley took good care of me. She pointed out t With the impetus of a nice coupon, I arrived Monday the 27th for some maintenance and an oil change! Shelley took good care of me. She pointed out that the inspections indicated the need for a brake system fluid exchange and the replacement of the cabin air filter, which I didn't have time for on Monday. So I came back on Tuesday morning the 28th.. Getting ready to leave after the remaining work, I asked her about some black marks on my sweet CRV that I came in with and she consulted with Del about them. He came back with a 'magic cloth' and mysterious fluid. NOW MY CRV looks brand new. Above and Beyond my expectations. You've got at least two great technicians. Thank you, Karen McBride More
Would recommend especially Ron Had a wonderful experience buying new van. Everyone, especially Ron, was great. Beautiful facility too and staff dedicated to solving any problems. Had a wonderful experience buying new van. Everyone, especially Ron, was great. Beautiful facility too and staff dedicated to solving any problems. Would highly recommend. Thanks! More
Service Liked the ease of making my service appointment on line. Follow up on appointment time was great The only thing, I would have preferred was having my Liked the ease of making my service appointment on line. Follow up on appointment time was great The only thing, I would have preferred was having my detailed work on my auto presented to me, rather than having it mailed. Thus, I went in for an oil change, but had no paper work to back it up. So I could only assume it was done when I left the service center. More
Treated me like a VIP Thank you for the excellent service I received at RB Honda - I was treated like a VIP. Kendall has been great to work with. She is organized, detail Thank you for the excellent service I received at RB Honda - I was treated like a VIP. Kendall has been great to work with. She is organized, detail oriented and positive. From our first meeting, she noted all of my wants and needs in a new vehicle and then followed through to ensure she found the right vehicle for me. She connected me with the Accessories and Financing teams to help make the entire car-buying process smooth and extremely efficient. Thanks RB Honda. It's great to work with your entire team. Debi More
Great experience! Excellent service from Rich Oklon! From giving me a lease quote on a new Honda Fit LX over the phone, to getting the color I wanted in stock, to demo Excellent service from Rich Oklon! From giving me a lease quote on a new Honda Fit LX over the phone, to getting the color I wanted in stock, to demonstrating the features of the car and completing the transaction on the day I picked up the car -- Rich always kept me informed, got back to me right away, and did everything possible to make my leasing experience a great one. His knowledge and professionalism are exemplary! I also got great support from Dan in finance and Ashley in accessory sales. Everyone at Richfield Bloomington Honda seemed friendly and helpful, and the dealership's facility is state-of-the-art. I'd recommend them to anyone! More
Friendly & Pleasant Everyone was friendly from the moment I pulled into the service garage customer area. They acknowledged me right away to assure me that someone would Everyone was friendly from the moment I pulled into the service garage customer area. They acknowledged me right away to assure me that someone would be right over to assist me. then the person who worked with me was very pleasant, she took note to one of my concerns and made sure it was fixed. Thank you for providing a friendly and welcoming atmosphere. More