Richfield Bloomington Honda

Routine service I went in for a routine service for an oil change. The service was excellent and the wait time was reasonable. The service personnel were prompt an I went in for a routine service for an oil change. The service was excellent and the wait time was reasonable. The service personnel were prompt and polite. I have no complaints from any service experience at Richfield-Bloomington Honda. Dave Johnson More

Actually believed me when I had a TSB for my Pilot Randy was actually able to listen to me and track down the part I needed for my '16 Pilot. I spoke with Luther Hopkins Honda previously and the woman Randy was actually able to listen to me and track down the part I needed for my '16 Pilot. I spoke with Luther Hopkins Honda previously and the woman on the phone argued with me for 10 minutes saying the piece of paper I got from Honda saying I qualified for a new FM tuner under warranty didn't exist. This dealer ordered the part and installed it so I'm happy. More

Happy Got a great car from good people. What more is there. But since I have to have 25 words I will say again, very pleased with my car and experience! Got a great car from good people. What more is there. But since I have to have 25 words I will say again, very pleased with my car and experience! More

Sales associate was awesome! Our sales associate, Temi, at RB Honda was great. We liked the car, but working with him made us want to buy it from RB Honda. Our sales associate, Temi, at RB Honda was great. We liked the car, but working with him made us want to buy it from RB Honda. More

Honesty The service manager went through the list of issues and gave me his opinion on priority of which items should be done first. These were all 100,000 m The service manager went through the list of issues and gave me his opinion on priority of which items should be done first. These were all 100,000 mile issues. More

Great service very helpful anyway then can dos not get approved for lease and they continued to help on a used car until it happened very helpful anyway then can dos not get approved for lease and they continued to help on a used car until it happened More

Absolutely awesome Because the people there are quick on there feet to help you in anyway they can with a smile on there face and a firm hand shake. Because the people there are quick on there feet to help you in anyway they can with a smile on there face and a firm hand shake. More

Customer Service The Adviser, Casey, very good customer service. Answered all my questions without hesitation and in simple manner and confirmed car wash is complime The Adviser, Casey, very good customer service. Answered all my questions without hesitation and in simple manner and confirmed car wash is complimentary. Thank you, Joan Wong More

Prompt professional service When I pulled into the service bay, the car prep person guided me in and covered the drivers seat and floor to protect it from dirt. The service advi When I pulled into the service bay, the car prep person guided me in and covered the drivers seat and floor to protect it from dirt. The service advisor (Bruce) came over within minutes and greeted me and gathered all the info for my car service. Then he personally escorted me to the waiting lounge. He said the oil change and inspection would take about one hour and fifteen minutes, but it didn't take that long to complete. Before long I was out the door with an oil change and freshly washed car. More

Good Car buying experience Bill Szabo was an excellent salesman. He knew actually what we were looking for and help us get the vehicle we wanted in our budget. Bill Szabo was an excellent salesman. He knew actually what we were looking for and help us get the vehicle we wanted in our budget. More