Richfield Bloomington Honda

Service I called fairly soon after getting new tires from RBHonda because they weren't holding air. They told me this wasn't under warrantee because I probab I called fairly soon after getting new tires from RBHonda because they weren't holding air. They told me this wasn't under warrantee because I probably had a leak. After dealing with this a year a brought it in. They couldn't find anything 6 hours later. They said someone is letting them out at night, really? They rotated them. I called back to tell them it didn't work. Never called me back. Called back again and was hung up on and never called me back. More

The Best Young Salesman My wife, Mary, and I were in this week to look at, test drive, and ultimately purchase a new car. We worked with a young man, Gabe Montante. Granted My wife, Mary, and I were in this week to look at, test drive, and ultimately purchase a new car. We worked with a young man, Gabe Montante. Granted Honda makes a quality product, but in my opinion it was the excellent service we received from Gabe that made the sale. He was professional in that he knew his product. He was personable in that he was relaxed and fun to associate with. And what we didn't know at the time was that his commitment to us went far past the sale of the vehicle. The night my wife drove home with the Civic she noticed it pulled a little to the left. I drove it and noticed it too. So we contacted Gabe the next morning and he was able to get us in to the quite busy service department within hours. Mary had to take off work to drive the car out to the dealership so Gabe drove her back to her office in Downtown, Minneapolis. After the car was fixed he then shuttled her back to the dealership to pick the car up. To me that was going above and beyond his job description. Mary and I will always be thankful for all Gabe did for us over the last several days. It will defiantly affect where we car shop in the future. And we have already told family and friends where we shopped and about the deal we got. Special thanks to Tim Carter for hiring people with a heart for the customer. Thanks, too, to Kevin. What a delightful guy he is. And for the friendly service we received from Dani Coleman. Sincerely, Jay Capistrant More

Awesome new car buying experience I bought a new CRV from the dealership. The entire experience was awesome. Starting from getting the best price for the model to the delivery of the v I bought a new CRV from the dealership. The entire experience was awesome. Starting from getting the best price for the model to the delivery of the vehicle, to even the post delivery service. The staff was very convivial, who streched their timings to facilitate the purchase. I did my research before buying the vehicle. However, RB Honda experiece was class apart. I highly recommend RB Honda as a great dealership. More

Great used car buying experience! Matt Smith went above and beyond my wildest expectations in finding my wife an amazing used Honda at a great price. He showed me some other Hondas tha Matt Smith went above and beyond my wildest expectations in finding my wife an amazing used Honda at a great price. He showed me some other Hondas that I was interested in, but Matt said they were not in the condition that I really wanted. He stayed late to make sure that everything worked out. Chip in finance made it easy to deal with the paperwork. I really appreciated that he didn't do a hard sell on the extended warranty which we were not at all interested in. Both were extremely professional as well as friendly in the purchase process. More

Great experience in buying used car. My son and I came into RB Honda looking for a used car for him. Rick Howes greeted us and listened to what my son wanted and then showed him 3 cars My son and I came into RB Honda looking for a used car for him. Rick Howes greeted us and listened to what my son wanted and then showed him 3 cars. We drove 2 of them and he chose a 2006 Saturn Ion 3 Quad Coupe with low miles. We felt comfortable with 'Grandpa' and liked all of the employees whom we came into contact with. Bridget processed the loan --my son was happy to be approved at a local credit union. She explained a service maintenance contract and all the details of his loan, etc. He seemed comfortable with her and I felt she did a very good job communicating information to him. I will recommend RB Honda to anyone looking for a vehicle. DLB More

Amazing customer service Kevin made leasing my first car an amazing experience. My family has leased two hondas from Kevin, and both times, my family had nothing but great thi Kevin made leasing my first car an amazing experience. My family has leased two hondas from Kevin, and both times, my family had nothing but great things to say. Kevin did not pressure me into anything and was very honest when it came to what I did and didn't need. He followed up to see how I was doing and liking my new car and was extremely personable and easy to talk to. He even gave my mother a gift for referring me to him and RB Honda. Most car salesmen get a bad rap for being pushy and unrelatable but that is not the case with Kevin. It truly felt like I was talking to a friend or family member. He definitely went the extra mile to ensure my happiness with my new vehicle and I will go to him with any future car purchases. Thanks again, Kevin!!! More

Unbeatable Customer Service! Kevin DeCaluwe is second to none when taking care of you as a car buyer. He has great communication skills, explains (and knows) everything about Hon Kevin DeCaluwe is second to none when taking care of you as a car buyer. He has great communication skills, explains (and knows) everything about Honda, and goes above and beyond what you would expect from a car salesman. I just purchased my third vehicle from Kevin and this experience was the same as all the others...Fantastic! I did not have a way to get my current vehicle home after purchasing a new one so Kevin dropped it off the next day. I live 25 miles away! Thank You Kevin! More

Had great experience leasing new Honda Odyssey Kevin DeCaluwe is the best. Great job Kevin. Great service. Thanks for helping us get into a Honday Odyssey and explaining all the lease options Kevin DeCaluwe is the best. Great job Kevin. Great service. Thanks for helping us get into a Honday Odyssey and explaining all the lease options More

awesome buying experience Kevin DeCaluwe was great to work with. No pressure. Kept in touch with me every step of the way. Love my new 2015 CRV. Once I made the decision to buy Kevin DeCaluwe was great to work with. No pressure. Kept in touch with me every step of the way. Love my new 2015 CRV. Once I made the decision to buy new, I had the vehicle I wanted in under a week. Had used this dealership for work on my previous Honda CRV and trusted them. Got a great price too. More

Third lease in three years! My husband and I have leased three different vehicles from Richfield Bloomington Honda because their customer service is outstanding! Kevin DeCaluwe My husband and I have leased three different vehicles from Richfield Bloomington Honda because their customer service is outstanding! Kevin DeCaluwe worked closely with us to lease the perfect car for our needs because it was time to trade an older car and return a lease that didn't have all the features we needed at this phase in our life. We are so excited to be driving the 2015 Honda CRV Touring. Kevin made sure we were familiar with all the new technology included in the CRV Touring. His salesmanship is above the best. Thank you for another fabulous experience! Our transaction wasn't typical…we turned in one lease early, traded in a car we owned outright and leased a new vehicle. David Milkes patiently explained how all the numbers fit into the transaction so in the end we walked away completely satisfied with our decision and new lease!!! More