Richfield Bloomington Honda - Service Center

The work was done professionally. The people were courteous. Waiting area had WiFi so I could work while waiting. The people were courteous. Waiting area had WiFi so I could work while waiting. More

Richfield Honda was able to get me in within a day to address my issue. Shelley was my contact person and she was terrific in keeping me informed about the status of my car. She also arranged Uber rides address my issue. Shelley was my contact person and she was terrific in keeping me informed about the status of my car. She also arranged Uber rides between the dealership and my home. More

Courteous and quick service with fair communication and good waiting facility. Technician was exceptionally good and service attendant. Fantastic. good waiting facility. Technician was exceptionally good and service attendant. Fantastic. More

Shelly Peterson at Honda Service assessed my issue and suggested options to repair my vehicle. I decided to have the work done that day even though I didn’t have an appointment. As I opted not to wait a suggested options to repair my vehicle. I decided to have the work done that day even though I didn’t have an appointment. As I opted not to wait at the dealership for the repair work to be done, Shelly called for an Uber to get me home at the expense of the dealership, She provided updates via text throughout and when the repair work was completed she offered to send an Uber pick me and bring me back to the dealership. Sorry I could only give Shelly 5 stars as this as at least a 10 star experience. More

It’s convenient, good customer service. They are helpful and explain what they will do and how long it will take. They are helpful and explain what they will do and how long it will take. More

RBH was very accommodating and fast service. I appreciate their great customer service and communication during the service call. I appreciate their great customer service and communication during the service call. More

We've had our 2013 Accord serviced at RB Honda since purchasing it there in 2014 and have had consistently good service. Service reps and techs have been excellent. Our last visit (3/21/23) was a litt purchasing it there in 2014 and have had consistently good service. Service reps and techs have been excellent. Our last visit (3/21/23) was a little disappointing because the service scheduler didn't recognize need for time to address an issue that was articulated on making the appointment, resulting in a need to bring the vehicle back for an additional appointment. More

Shelley was just wonderful. She explain everything that a needed to have done in detail and gave me the best coupon to use. The wait time was good too. She explain everything that a needed to have done in detail and gave me the best coupon to use. The wait time was good too. More

The staff has always been very helpful and professional. They take the time to make sure things are done right. They take the time to make sure things are done right. More

Made the process easy and simple. A little pricey - but I have confidence in what they do. A little pricey - but I have confidence in what they do. More