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Richfield Bloomington Honda - Service Center

Richfield, MN

4.7
486 Reviews

486 Reviews of Richfield Bloomington Honda - Service Center

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June 07, 2023

Very good service. I will recommend this dealer to my friends and relatives and members in family More

by hoanght2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, Norb Franxman, Gary Cushing, Rick Gaetke, Brad Crosby, Kent Guptil, Brad Bolz, Greg Cline, Jon Friedman
Jun 07, 2023 -

Richfield Bloomington Honda responded

Thanks for the kudos! We appreciate the recommendation and hope to see you again for another great vehicle service at Richfield Bloomington Honda!

May 25, 2023

Fast, courteous, service. I trust Richfield Bloomington completely to do the service work I need. Brandon is knowledgeable and very informative. I continue to receive excellen More

by lynnecaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 25, 2023 -

Richfield Bloomington Honda responded

It was our pleasure to complete your vehicle's service! Brandon and the Richfield Bloomington Honda team thank you for your business and wish you safe travels down the road!

May 25, 2023

I brought my car in for a free recall fix. The dealership then "suggested" a half dozen services they thought I should do. Among them was replacing the cabin filter. I declined. The nomina More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
May 26, 2023 -

Richfield Bloomington Honda responded

Steve - This feedback is concerning to read. It's disheartening to hear that your experience at our dealership was anything less than satisfactory, and I apologize for any inconvenience you may have experienced. I can assure you that we only recommend services that we feel are in the best interest of our guests and their vehicles, and I am sorry that we left the wrong impression. I would appreciate the chance to speak with you directly about your experience and see what we can do to make things right. Please give us a call at your earliest convenience. Thank you, Jason Weverka - Service Manager - 612-798-8116

May 24, 2023

Thank you for taking good care of my car. I like doing business with you guys More

by turtle.doan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Inthasone and Chris Phommasane
May 24, 2023 -

Richfield Bloomington Honda responded

Thank you for the review! We are so glad to hear that you had a successful service experience working with us. Drive safely, and we hope to see you again at Richfield Bloomington Honda!

May 23, 2023

The work was done professionally. The people were courteous. Waiting area had WiFi so I could work while waiting. More

by AL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Molly Kennedy
May 23, 2023 -

Richfield Bloomington Honda responded

We appreciate your business! Our team at Richfield Bloomington Honda is delighted to hear that you found our service to be professional and our staff courteous. We're also glad you enjoyed the convenience of our Wi-Fi-equipped waiting area. It was a pleasure serving you and we hope to see you again in the future.

May 11, 2023

Richfield Honda was able to get me in within a day to address my issue. Shelley was my contact person and she was terrific in keeping me informed about the status of my car. She also arranged Uber rides More

by Mhaider
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelley
May 12, 2023 -

Richfield Bloomington Honda responded

We appreciate you taking the time to share your positive experience at Richfield Bloomington Honda, Mhaider! Our team is thrilled to hear that Shelley provided a great level of care and attention. Thank you for allowing us to serve you and for choosing Richfield Bloomington Honda for your service needs. Drive safely!

April 28, 2023

Courteous and quick service with fair communication and good waiting facility. Technician was exceptionally good and service attendant. Fantastic. More

by dmlpurnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
May 01, 2023 -

Richfield Bloomington Honda responded

We are delighted that you had a fantastic experience at Richfield Bloomington Honda! It's great to know that you found our staff to be courteous and quick. Thanks for sharing your feedback with us!

April 19, 2023

Shelly Peterson at Honda Service assessed my issue and suggested options to repair my vehicle. I decided to have the work done that day even though I didn’t have an appointment. As I opted not to wait a More

by Szylla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shelly Peterson
Apr 20, 2023 -

Richfield Bloomington Honda responded

We're thrilled to hear that Shelly provided you with such a fantastic experience at Richfield Bloomington Honda! Thank you for sharing how she went above and beyond to ensure you were taken care of. We appreciate your business and hope to see you again for any future service needs.

April 06, 2023

It’s convenient, good customer service. They are helpful and explain what they will do and how long it will take. More

by klea1939
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis
Apr 18, 2023 -

Richfield Bloomington Honda responded

Your feedback is much appreciated by the Richfield Bloomington Honda team!

March 31, 2023

RBH was very accommodating and fast service. I appreciate their great customer service and communication during the service call. More

by lmcherne@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ross Fletcher
Mar 31, 2023 -

Richfield Bloomington Honda responded

Thank you for choosing Richfield Bloomington Honda! We love to hear you had a 5-star experience. We hope to see you back for your next service!

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