Richfield Bloomington Honda - Service Center

Richfield Bloomington Honda responded

We can't thank you enough for recommending our team. It's phenomenal to hear that our ability to listen carefully to your concerns and desires and share our expertise has made such an impact on your visits to Richfield Bloomington Honda. We're grateful to have earned your support and hope we'll see you again down the road!

Richfield Bloomington Honda responded

Wayne, we're so glad we could assist you with your automotive needs. Thank you so much for taking the time to leave Richfield Bloomington Honda a positive review, and take care!

Richfield Bloomington Honda responded

We are so happy we could help! Thank you for choosing Richfield Bloomington Honda and for highlighting the help you've received from Shelley. It means a lot that you are a happy customer and we look forward to seeing you again!

Richfield Bloomington Honda responded

We're glad to receive your kudos. Thank you for the great review and for taking your service needs to Richfield Bloomington Honda!

Richfield Bloomington Honda responded

Thank you for the great review and for being a valued Richfield Bloomington Honda customer - we look forward to seeing you again next time! Take care!

Richfield Bloomington Honda responded

Thank you for leaving us a 5 star review! We believe that providing you with suggestions on services needed down the road is all part of taking great care of our guests. It's outstanding that you know you can rely on Richfield Bloomington Honda for fantastic care and Paige and the team here look forward to your next visit!

Richfield Bloomington Honda responded

I am very sorry to hear that you have had issues with your vehicle. We pride ourselves on meticulous, top-of-the-line work and it is disappointing that you have experienced any inconvenience related to your service. If you would be willing to discuss this further, I would appreciate the opportunity to assist you. I will look for your contact information, but please feel free to give me a call directly as well. Thank you, Jason Weverka - Service Manager - 612-798-8116

Avoid responded

This nightmare just doesn't end for me. I took my murano to a different dealership because the problems were still there, come to find out I need both control arms w/bushings and a left axle and the transfer case was leaking. The control arms and left axle should of been noticed when my struts were replaced but the mechanic didn't say nothing. And the torn bushings couldn't of happened less than 1 month after replacing my struts especially when I barely drove my car because it still was making loud noises. Well finding out my car needed all those repairs wasn't the worst of it, Because my car was in the shop so much my warranty was at max payout which I found out from the warranty company means they have paid out the amount of what I paid for it. ($10,000) So the warranty that was supposed to last me 4 years or 132,000 miles was maxed out in 13 months cause of the amount of repairs it needed, and my warranty couldn't cover all the repairs, all they partially covered was the transfer case leak and I had to pay $411.00 out of my pocket, so me and my kids have to drive in a unsafe vehicle that still needs critical repairs done because my warranty is already maxed out and I don't have $2500.00 to cover the remaining balance. Upset would be putting it mildly, I don't think I'm wrong for believing that bringing your car in to be repaired now over 9 times within 13 months of purchase on a car with less than 85,000 miles on it is pretty bad. *Mr. Weverka I've tried calling you a few times and I've left messages with my name and cell number but I have yet to hear back from you. I really hope you agree that the car I bought from the dealership you manage has been in the repair shop more than it should especially only having it 13 months and that the repairs already exceeded my warranty and the full price I paid for the car... and the car still needs critical repairs in order to be safely driven... I honestly feel that I was absolutely not sold a meticulous top of the line vehicle....... These 9 repair invoices remind me of that.... I'd still like to hear what you have to say about my situation.

Richfield Bloomington Honda responded

We are delighted to see that Randy has gone above and beyond to make your experience great! Thanks for your continued support of us here at Richfield Bloomington Honda!

Richfield Bloomington Honda responded

We love to hear when customers' visits go according to plan! Thank you for taking your business to Richfield Bloomington Honda - it was our pleasure to assist you. Drive safe!

Richfield Bloomington Honda responded

We are so happy that Shelley and the team could deliver a five-star experience! Thank you for choosing Richfield Bloomington Honda and for taking the time to review our work. Drive safely and we hope to see you again!