Richfield Bloomington Honda - Service Center

Very good communications between service and customer. Always kept me apprised of what was going on with my car. And their pick up and drop off service is the best! Always kept me apprised of what was going on with my car. And their pick up and drop off service is the best! More

Matt Reed was informative, helpful and instructional. He was efficient and friendly. The whole process did take nearly 2 hours for an oil change. Matt walked me out to the vehicle and also visually checked was efficient and friendly. The whole process did take nearly 2 hours for an oil change. Matt walked me out to the vehicle and also visually checked the tires with me. More

I scheduled service when code indicator in car showed it was time. Easy to schedule by phone. Service rep in dealership was clear about estimated time. She followed up when service was done, and we finis was time. Easy to schedule by phone. Service rep in dealership was clear about estimated time. She followed up when service was done, and we finished with payment efficiently. We've had most service done at dealer for three Hondas over 20 year. Always good, rarely an issue. More

If I could give a negative star I would. Anyhow, I usually don't write reviews, but with today's experience, I felt it is a moral obligation. I was charged for a service fee that could have been avoi usually don't write reviews, but with today's experience, I felt it is a moral obligation. I was charged for a service fee that could have been avoided if they would of let me know ahead of time. They just went ahead with the service without my consent since I had someone else brought in my vehicle for regular maintenance. The service advisor Shelly was horrible and her manager Anthony sided with her when I spoke to him. No apology, nothing. Poor customer service, especially coming from a so called manager. More

The check in was great. Minor problem with tire leakage, fixed. Also did diagnostic on car. Friendly staff and very efficient. Can’t say enough positive comments. fixed. Also did diagnostic on car. Friendly staff and very efficient. Can’t say enough positive comments. More

Amazing customer service. They take the time to explain what work is being done. Super pleasant team members. The facility is always so clean. Job well DONE! what work is being done. Super pleasant team members. The facility is always so clean. Job well DONE! More

Great staffs with great service always. I had my car dropped off for battery service. Brandon called me at home and let me know the status. I greatly appreciate his communication and wonderful attitud dropped off for battery service. Brandon called me at home and let me know the status. I greatly appreciate his communication and wonderful attitude! More

Once again a great experience at RBH ...Jason Weverka Once again a great experience at RBH ... Jason Weverka was exceptional as usual ! I’m in and out quickly & without any Issues or problems. Keep up t Once again a great experience at RBH ... Jason Weverka was exceptional as usual ! I’m in and out quickly & without any Issues or problems. Keep up the good work Team- More

Normal maintenance. Thorough and on time! Service rep did a great job of explaining service.Would recommend service department to any Honda owner. RB Honda is an excellent dealership a great job of explaining service.Would recommend service department to any Honda owner. RB Honda is an excellent dealership More

Richfield Bloomington Honda was great. They found the reason the engine malfunction light was on (timing chain) and fixed it. Brandon was very knowledgeable and explained everything that was necessary to reason the engine malfunction light was on (timing chain) and fixed it. Brandon was very knowledgeable and explained everything that was necessary to be done More