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Richfield Bloomington Honda - Service Center
Richfield, MN
479 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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479 Reviews of Richfield Bloomington Honda - Service Center
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March 08, 2018
Awesome Service Next time you need your Honda serviced go to RB Honda and ask for Randy. He really knows Honda’s and will look out for your best interest! Next time you need your Honda serviced go to RB Honda and ask for Randy. He really knows Honda’s and will look out for your best interest! More
by Bob
Employees Worked With
Randy D.
March 05, 2018
Did not honor extended warranty Our windshiled wiper broke and even though we had extended warranty, they refused to cover it and called it a wear item. If you dont want to honor wa Our windshiled wiper broke and even though we had extended warranty, they refused to cover it and called it a wear item. If you dont want to honor warranties, dont sell them. I took off the wiper and myself and saw that the spline teeth had sheared off the wiper. For those of us who are mechanical engineers, sheer and wear are not the same. More
by irate
Employees Worked With
Doug Hanson
March 02, 2018
Not the service that I usually get I was not very happy w the service that I received. I had an appt scheduled. Waited while in where pull car in and stood there till I could talk to so I was not very happy w the service that I received. I had an appt scheduled. Waited while in where pull car in and stood there till I could talk to someone. I was handed off to guy named Aaron who was not friendly at all. I came in for oil change....told me service was $149. I asked several times and couldn’t understand why was paying that much when last time paid $59. I waited service to be completeled....while I sat there was upset as to why paying so much. When I went to pay I asked again and a better/clear explanation what I was paying for. Aaron was not very friendly or very personal at all. Then he took me to car that was in between 2 other cars making it a challenge to get out. Another tech came up and apologized and moved my car out for me. Was not very happy when I left. I will make sure that when I go back I wil request someone other then Aaron. Again, not the service I normally receive....disappointed. More
by Sunfun17
Employees Worked With
Aaron
February 02, 2018
New Tires & Oil Change 2014 Honda Pilot Aaron DeVille was my service advisor at RIchfield Bloomington Honda. My expierence for routine maintenance and mount and balance new tires was 5 stars Aaron DeVille was my service advisor at RIchfield Bloomington Honda. My expierence for routine maintenance and mount and balance new tires was 5 stars across the board and Mr. DeVille was responsible and the spearhead for my expierence. Steve H. Bloomington More
by Steve123
Employees Worked With
Aaron DeVille
February 01, 2018
Poor service and poor communication I had my car towed on a Thursday and received a call at 8:00 Friday morning saying the car was ready. When I arrived to pick it up, they discovered th I had my car towed on a Thursday and received a call at 8:00 Friday morning saying the car was ready. When I arrived to pick it up, they discovered the safety lights on the dash would not go off. Same problem I had the day before. Now it is Wednesday and I still do not have my vehicle. Very frustrating! More
by HondaGirl
Employees Worked With
Matt Smith
January 24, 2018
2010 Odessey It was a great experience from start to finish. This was the kind of vehicle service visit that you hope to have. Dan went through every step with me It was a great experience from start to finish. This was the kind of vehicle service visit that you hope to have. Dan went through every step with me and let me know what service was coming next. Thanks so much for the great service! More
by Jwest81592@aol.com
Employees Worked With
Dan Welsch
January 10, 2018
Never going back there in the last week I had a really bad experience, took my car for brakes related issue, I was told the part is out of stock and will arrive in 5 days, in the last week I had a really bad experience, took my car for brakes related issue, I was told the part is out of stock and will arrive in 5 days, left my car there and after 5 days they told me the part has not arrived and will have to wait another 3 weeks!! they didn't even bother to inform me earlier or respond to my voicemail. on top of that they replaced the driveshafts without my approval and charged me for that!! really awful service, never going back there again! More
by uttam.shrestha
Employees Worked With
Shelly Peterson
January 04, 2018
Two CRV's serviced in one day We had both of our CRV's serviced on Tuesday, Jan. 2... the 2014 was in perfect shape and needed only the check-up and oil change. The 2002 is still r We had both of our CRV's serviced on Tuesday, Jan. 2... the 2014 was in perfect shape and needed only the check-up and oil change. The 2002 is still running like a charm with 240,00 miles and needed a fix for an oil leak and then winterization! Great work by the technicians and our service reps, Shelli Peterson and Mike Stansberry! More
by Famfrush
Employees Worked With
Mike Stansberry and Shelli Peterson
December 26, 2017
Timely service My experience on Friday, December 22 was very positive. The service representative, Jon, explained the code on my dash board when I brought my CRV for My experience on Friday, December 22 was very positive. The service representative, Jon, explained the code on my dash board when I brought my CRV for an oil change. After some time he came into the waiting area to give me info about the findings. I decided what I would have done. The work was carried out promptly and I went on my way. Thanks so much! More
by Chocolatesd58
Employees Worked With
Jon Raye
December 19, 2017
Replaced tires and did alignment Quick to get an appointment at a time and date that I wanted. Was helped in selecting tires. Was told that alignment would be done only if needed. Quick to get an appointment at a time and date that I wanted. Was helped in selecting tires. Was told that alignment would be done only if needed. More
by Kl’s 2012
Employees Worked With
Shawn Moorhead
