Richfield Bloomington Honda - Service Center

Emergency repair. We were travelling in Minnesota from Florida and had a dead battery covered by Honda. We called them and they told us to bring it right in. We got the We were travelling in Minnesota from Florida and had a dead battery covered by Honda. We called them and they told us to bring it right in. We got the battery replaced with no questions and on our way within hours. They did a complete diagnosis and found a software update needed to be done also for no charge. Very pleased with their work. More

Delightful experience!!! All staff were very friendly and helpful. The shop was clean and orderly. The waiting area is superior and appointed beyond my expectations. I would f All staff were very friendly and helpful. The shop was clean and orderly. The waiting area is superior and appointed beyond my expectations. I would find it difficult going elsewhere to have work done. Often I learn that my actual cost was less than quoted!!! More

Oil change and inspection of car Very courteous, expert and honest; they recommended that the oil was ok as-is without changing. Full inspection of car with no unneeded filters or se Very courteous, expert and honest; they recommended that the oil was ok as-is without changing. Full inspection of car with no unneeded filters or service. Excellent. More

Service Brought Accord in for recall work as well as some maintenance items. They were ready for my car at my appointment time; car was ready when promised. Brought Accord in for recall work as well as some maintenance items. They were ready for my car at my appointment time; car was ready when promised. More

Wait times I cannot wait until my lease is up on my Honda. I will not be returning to this dealership after for sales or service reasons. The service center take I cannot wait until my lease is up on my Honda. I will not be returning to this dealership after for sales or service reasons. The service center takes forever to do the work on your car, even if you are only in for an oil change and your car will sit finished for 20-30 minutes before your adviser comes to find you. Now that they have remodeled, I feel that they focus less on customer service and more on scoring high on their 'reviews' online. More

Prompt, thorough Our service advisor Randy D was very pleasant and thorough- knew exactly what needed to be done. Worked us in outside of our appointment time. Had it Our service advisor Randy D was very pleasant and thorough- knew exactly what needed to be done. Worked us in outside of our appointment time. Had it finished even a little earlier than promised. We are very pleased with their service! More

Brake problem diagnosed just before long trip. Brought 2012 Accord in for routine oil & other maintenance prior to driving trip of 1600 miles. Technician identified fused caliper. Service advisor s Brought 2012 Accord in for routine oil & other maintenance prior to driving trip of 1600 miles. Technician identified fused caliper. Service advisor skillfully navigated serial problems with clear and reliable communications and unshakeable memory. More

Awesome experience Mike West and his crew took great care of me and the car 🚗. They were fast and efficient getting me in and out quickly. Mike let me know exactly what Mike West and his crew took great care of me and the car 🚗. They were fast and efficient getting me in and out quickly. Mike let me know exactly what the cost would be before they began so there were no surprises More

Terrible Servicio Yo fui ase unos dias. Honda bloomington Y lleve mi van a. Barios servicios. Todo vien asta. Ay Incluyendo. Frenos y rotacion de llantas Yo fui ase unos dias. Honda bloomington Y lleve mi van a. Barios servicios. Todo vien asta. Ay Incluyendo. Frenos y rotacion de llantas Y dos semanas despues. El rim se sale salio ami van La lleve para que corrijieran. El problema. Y solo me dijeron que no podian aser nada ya que. No era problema del mecanico por que Los rines Erab Erab de ufter market. Y por eso avia pasado eso. Acasi me ocasionan un fatal accidente y La verdad no estoy nada contento. Ya que de mi bolsa tengo que pagar para areglar. Los errores del mecanico. No recomiendo. Para nada. Este consecionario. Tengo 3 hondas. Pero. No llevare ninguno a servicio a este lugar More