Richfield Bloomington Honda - Service Center

Professional, state of the arts technology, fast, courteous, informative. They are good at keeping you updated as your car is being serviced. courteous, informative. They are good at keeping you updated as your car is being serviced. More

I had my door trim broken and wasn’t fully informed of my options on the phone. Only once checking online could I see there was another option. I used to like this dealership but I can confidently say I don’ options on the phone. Only once checking online could I see there was another option. I used to like this dealership but I can confidently say I don’t think I’ll ever be back after they tried to pressure me into buying a whole new door panel for $1300 when all I needed was a new actuator. More

I called at 4:55 pm today on Sunday and got an appointment the next morning. A dashboard warning light was on. My car was fixed by noon that day. My service advisor was thorough and friendly. appointment the next morning. A dashboard warning light was on. My car was fixed by noon that day. My service advisor was thorough and friendly. More

Very responsible, listen to all comments, requests, and concerns. Very helpful and wanted me to be satisfied and happy with their service. concerns. Very helpful and wanted me to be satisfied and happy with their service. More

Amazing and very good Service, I loved it, awesome job and great customer service, thanks to Nate. and great customer service, thanks to Nate. More

Josie, my service representative was efficient and helpful. I couldn’t stay fo additional work recommended and she made sure I had an appointment time that would work for me later. helpful. I couldn’t stay fo additional work recommended and she made sure I had an appointment time that would work for me later. More

Very professional and great service. Nate did a great job keeping me informed with the status of the work. Nate did a great job keeping me informed with the status of the work. More

My experience was great the person who helped me was wonderful thanks so much I appreciate it wonderful thanks so much I appreciate it More

Service and costs explained to me clearly. Additional service needs they found took a little longer than estimated. Additional service needs they found took a little longer than estimated. More

I've been a customer at RB Honda for twenty years, bought two Honda Pilots there, and had all service work done there. I have never had a bad experience there in all that time. Everyone I've come in contact two Honda Pilots there, and had all service work done there. I have never had a bad experience there in all that time. Everyone I've come in contact with has been experienced, knowledgeable and helpful. This latest visit was no exception. I brought my vehicle in because it wouldn't start. Leinghout, the service agent, listened carefully to me, and explained the options for repair very clearly. I was kept advised of progress, plus being advised of a couple of other issues that needed attention. I was given a ride home, received a call later that my vehicle was ready, and someone was sent to pick me up to get my vehicle. All in all, another worry free experience. Keep up the excellent work! More