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Richfield Bloomington Honda - Service Center

Richfield, MN

4.7
471 Reviews

471 Reviews of Richfield Bloomington Honda - Service Center

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February 08, 2024

The service rep was very accommodating and helpful. I had some questions about howband when to use the EV and Econ and the manager took the time to explain them to me. More

by Lizkusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Xiong
Feb 09, 2024 -

Richfield Bloomington Honda responded

Liz, we're glad to know our service rep and manager at Richfield Bloomington Honda were able to assist you with your questions. We always aim for clear communication! Thanks for the positive review.

February 04, 2024

This time I was not satisfied, I told Wali who took care of me to please wash my car, they didn't wash it, I told him again and nothing, like he didn't care, they didn't check the air tires either, and I ha More

by sanchez_ag
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wali
Feb 05, 2024 -

Richfield Bloomington Honda responded

I'm sorry your recent visit left you feeling dissatisfied. Providing thorough and attentive service is our priority, so it's disappointing to see we've missed the mark this time around. I'd like to personally address any outstanding concerns - please reach out at your convenience. Thank you, Brandon Burg - Service Manager - 612-404-3885

February 03, 2024

Came in for an oil change, inspection, and car wash with a promotional coupon; they were quick and thorough and explained everything well More

by anita
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali
Feb 05, 2024 -

Richfield Bloomington Honda responded

Anita, we're glad to know you had a positive experience at Richfield Bloomington Honda. We always aim for efficiency and clear communication! Thanks for choosing us for your car's needs.

February 01, 2024

My entire experience with Jose and the 3 other people I spoke to at Bloomington/Richfield Honda was beyond excellent. Everyone was very helpful and explained the different repairs very well. Jose was fan More

by lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
This time, just service folks: Jose Munoz
Feb 01, 2024 -

Richfield Bloomington Honda responded

Lee, it's great to know that Jose and the team at Richfield Bloomington Honda have once again provided you with excellent service. We appreciate your loyalty over the years and are glad we could help prioritize your vehicle's needs. Thanks for rating us so highly!

January 28, 2024

Both THE CHECK IN PROCESS WITH COREY WAS excellent. HE WENT ABOVE AND BEYOND.He made sure all my questions were answered. More

by Md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey service
Jan 29, 2024 -

Richfield Bloomington Honda responded

We're delighted to know that Corey went above and beyond during your check-in process at Richfield Bloomington Honda. We always strive to answer all questions thoroughly, so it's great to hear this was achieved for you!

January 20, 2024

Quick response. Good information about what to expect. Detailed findings. Quick completion of repairs. Respectful staff. More

by Christine.reisdorf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leang Prom
Jan 22, 2024 -

Richfield Bloomington Honda responded

Christine, we're glad to know you had a positive experience with our team at Richfield Bloomington Honda. We strive for quick and detailed service! Thanks for your feedback.

January 06, 2024

This dealership always does a great job of checking everything that needs to be corrected and getting the work done in a timely and cost-effective fashion. More

by susanmcp58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nate in service
Jan 08, 2024 -

Richfield Bloomington Honda responded

We're glad to know you had a positive experience with us at Richfield Bloomington Honda! We always aim for efficiency and cost-effectiveness. Thanks for your review—we appreciate it!

December 20, 2023

Started on time, advised me on cost, gave me estimates on other work to be done, and completed it in a timely manner. More

by Paul_rottschaefer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wali Ismail
Dec 20, 2023 -

Richfield Bloomington Honda responded

Paul, we're glad to know that you had a timely and efficient experience at Richfield Bloomington Honda. We always aim to provide clear communication about costs and estimates. Thanks for the positive feedback!

December 15, 2023

Easy to schedule and get in for service. Good communication with the work that was completed More

by w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Dec 15, 2023 -

Richfield Bloomington Honda responded

We are honored to receive your support. Thank you! - Richfield Bloomington Honda Team

December 09, 2023

The communication throughout the entire organization is spot on. The service team did an excellent job. More

by spaten22
Recommend Dealer
Yes
Employees Worked With
Leo Guzman - Excellent
Dec 11, 2023 -

Richfield Bloomington Honda responded

We're delighted to know that you had a positive experience with our service team at Richfield Bloomington Honda. Thanks for highlighting our communication - we strive to keep customers informed every step of the way!

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