Richmond Car and Truck Center

Excellent customer service, great communication, friendly people!! David, Jeff and Cody made the purchase of our 2017 Ford Explorer simple and fast. We traveled from Wisconsin to Kentucky just to buy the ve people!! David, Jeff and Cody made the purchase of our 2017 Ford Explorer simple and fast. We traveled from Wisconsin to Kentucky just to buy the vehicle. The sales pictures and information about the vehicle on the internet represented exactly the condition and options of what they were selling More

David and Fox did a great job on getting me a fine ride thanks guys so much . the best place to get a ride yep thanks guys so much . the best place to get a ride yep More

I came to RCTC after seeing the car I would come to buy, online, a 2009 Buick and called ahead and spoke to Mike, the owner about the vehicle's history. I was pleased by him jumping in to help with his busi online, a 2009 Buick and called ahead and spoke to Mike, the owner about the vehicle's history. I was pleased by him jumping in to help with his business by working directly with the customer... this is a true small business owner who cares about customer satisfaction. Mike and sales person, Will, who I worked with listened to my situation and needs and we were able to come to a fair deal on my purchase. I felt zero pressure during the process and was treated with respect the entire time. The most amazing part was the final delivery. Mike has a small team in the back of his building who details their sold cars before the customer takes ownership of them who does a truly amazing job to give you the cleanest vehicle you will have ever received. I truly cannot speak highly enough about this company. I had been shopping for almost two weeks and had traveled around the state, seeing both private sellers and other dealerships, including OE dealerships and there was absolutely zero comparison to RCTC. If I find myself seeking out another used car in the future, I will go out of my way to work with RCTC again. More

Awesome car buying experience! Very professional, courteous, and friendly! Thanks so much to Will and the entire RCTC staff for everything! Definitely glad we did business with you all! courteous, and friendly! Thanks so much to Will and the entire RCTC staff for everything! Definitely glad we did business with you all! More

Great price,honest Two girls out shopping for a car(daughter and I), sounds like no fun at all. But we had a great experience at this place. No pressure, great and fair Two girls out shopping for a car(daughter and I), sounds like no fun at all. But we had a great experience at this place. No pressure, great and fair trade in price. Definitely will go back for the next car. Thanks Will More

Top Notch Such a great experience at RCTC! I had the pleasure of working with Thomas, Jeff, Mike, and Brad (and I'm sure many others behind the scenes). Why did Such a great experience at RCTC! I had the pleasure of working with Thomas, Jeff, Mike, and Brad (and I'm sure many others behind the scenes). Why did I work with so many people to buy my car? Because they are a TEAM! Nobody was trying to undercut anyone else to put money in their own pocket because RCTC is not commission based. Nobody shoved sale pitches down my throat about "the best car" on the lot. Each person I worked with encouraged me to consider what was important to me in a vehicle. They wanted to ensure that I picked the vehicle that suited the needs of my family, as I totaled my previous vehicle. Also, I have never been to a dealership where each employee willingly turned the computer monitor around and allowed the customer to see the screen (witnessed this myself and with others who were purchasing vehicles at the same time). Each person encouraged me to view the screen and see the breakdown of my financing options, even with additional packages such as extended warranty, GAP, etc. Even at the end, I was given a hug and was told "welcome to the family" and that was how I felt the whole time I was in there, like family. RCTC is top notch. I am in love with my Mazda6 and I will definitely be doing business with them in the future! 👍 More

Great Car Buying Experience I decided to break away from my norm of always buying a new car from a dealer, and check out the used car inventory at Richmond Car & Truck. I’m so I decided to break away from my norm of always buying a new car from a dealer, and check out the used car inventory at Richmond Car & Truck. I’m so glad I did! I have never seen so many beautiful used vehicles that had a new car appearance! And the variety and selection of cars was amazing. I bought a 2016 Mazda CX-5 that looks brand new and I couldn’t be more pleased. I gave 5 stars because the overall experience was very positive. Jeff Dray, my sales associate, was very friendly and courteous and did not use hard pressure sales tactics which I really appreciated. He invited me to take as many cars as I wanted for test drives (I drove 3) and when I drove the CX-5 I knew I had found the SUV I was looking for. Mike Eckler, owner of Richmond Car and Truck Center offered financing at a decent percentage rate as well as an extended warranty on the vehicle. It was the best car buying experience I could hope for. I plan to visit them again when I’m ready to buy again, and in the meantime I will be telling my friends to check them out. More

The best car buying experience each time, every time. Purchasing a vehicle can be stressful. Mike, Thomas and Brad make the experience easy, without the hassle. A dealer you can trust with vehicles you Purchasing a vehicle can be stressful. Mike, Thomas and Brad make the experience easy, without the hassle. A dealer you can trust with vehicles you will not be disappointed with. They are the best! I have purchased two vehicles from them and would not hesitate to recommend them to everyone! Happy car shopping. More

Great car buying experience Thomas and Brad were great to deal with. They even stayed late to help me get my truck. My wife said we would definitely be buying her next vehicle fr Thomas and Brad were great to deal with. They even stayed late to help me get my truck. My wife said we would definitely be buying her next vehicle from them. More

Great Experience, Great People!! Working with Joe was by far the best car buying experience I have ever had. Joe and all the staff were very friendly, honest, and easy to talk with. J Working with Joe was by far the best car buying experience I have ever had. Joe and all the staff were very friendly, honest, and easy to talk with. Joe went out of his way to work with my schedule and make the entire process painless. They even had my car detailed with a full tank of gas when I picked it up. I highly recommend Richmond Car and Truck Center to anyone looking to buy a new or used vehicle. Their prices are great, and I will certainly be back for any future purchase! More