Such a great experience at RCTC! I had the pleasure of working with Thomas, Jeff, Mike, and Brad (and I'm sure many others behind the scenes). Why did I work with so many people to buy my car? Because they are a TEAM! Nobody was trying to undercut anyone else to put money in their own pocket because RCTC is not commission based. Nobody shoved sale pitches down my throat about "the best car" on the lot. Each person I worked with encouraged me to consider what was important to me in a vehicle. They wanted to ensure that I picked the vehicle that suited the needs of my family, as I totaled my previous vehicle.
Also, I have never been to a dealership where each employee willingly turned the computer monitor around and allowed the customer to see the screen (witnessed this myself and with others who were purchasing vehicles at the same time). Each person encouraged me to view the screen and see the breakdown of my financing options, even with additional packages such as extended warranty, GAP, etc.
Even at the end, I was given a hug and was told "welcome to the family" and that was how I felt the whole time I was in there, like family.
RCTC is top notch. I am in love with my Mazda6 and I will definitely be doing business with them in the future! 👍