Richmond Ford West - Service Center

Bedliner and Mud Flaps For Ford Ranger Joey and the staff were unbelievably friendly and the job was done right. I highly recommend that you use them for any and all accessary needs. Joey and the staff were unbelievably friendly and the job was done right. I highly recommend that you use them for any and all accessary needs. More

Above and beyond customer service I recently brought my 2019 F150 in for a vibration problem. Even though I didn’t buy the vehicle from you guys, you fixed the problem, which included I recently brought my 2019 F150 in for a vibration problem. Even though I didn’t buy the vehicle from you guys, you fixed the problem, which included replacing the drive shaft assembly, under factory warranty. I want to thank you and your staff, especially Kathy, for being so friendly, helpful and efficient. That made my visit a very pleasant one. Keep up the good work! More

Great Service!! Joey Foust , and everyone that I have dealt with at Richmond Ford West, ate absolutely great !! I have received excellent service and customer relatio Joey Foust , and everyone that I have dealt with at Richmond Ford West, ate absolutely great !! I have received excellent service and customer relations from them since day 1. More

Superb attentive service. Helpful and friendly. My experience working with Joey Foust has been very pleasant. He was very knowledgeable and informative in providing additional options for my truck My experience working with Joey Foust has been very pleasant. He was very knowledgeable and informative in providing additional options for my truck on the date of purchase. He has been very attentive to providing great service as I visited the dealership on two separate occasions after purchasing my new F150 to get add-ons. On the first visit I got the spray in bed liner, floor mats and mud flaps, all of which I was very happy with. After returning to get the exterior coating applied I was very pleased with the results. I was surprised to see that they not only applied the coating (which looks fantastic) but they also cleaned the vehicle inside and out and Joey provided me with a loaner vehicle for the day of service. I would highly recommend working with Joey. I have not yet worked with the service department as my vehicle is new, but I have high expectations for that department as well based on the service I have receive so far from this dealership. More

Service and product excellence We have bought 3 cars from the dealership. We have gotten excellent service and the best cars. Just recently we had a problem with our exterior due to We have bought 3 cars from the dealership. We have gotten excellent service and the best cars. Just recently we had a problem with our exterior due to no fault of the dealership but Joey went above and beyond to make sure we got help with it and solved the extremely stressful situation for me. RFW has our business for life. What a pleasure to actually find a dealership and employees that care after the sale. Thank you Joey. More

Fast and courtesy service March I bought a new F150 Ford supercrew truck. In August I started noticing my driver seat fraying and turning black. I purchased the interior and ex March I bought a new F150 Ford supercrew truck. In August I started noticing my driver seat fraying and turning black. I purchased the interior and exterior protection plan from Joey Foust when I purchased my truck so I contacted him. I contacted the insurance company to make a claim. After receiving the ok to replace the seat cover I than again contacted Joey. After ordering new covers from parts dept.which Joey helped in also he set up a time and date for the replacement. During my contact with Joey, he was always courteous, polite and very helpful. My experience at Richmond Ford was nothing less than great. Thank you Joey and Richmond Ford for a job well done. More

Kudos to Joey Foust Received 5 star service from Joey Foust when I took my new car in to be detailed. He was extremely friendly and knowledgeable and my car looks great. Received 5 star service from Joey Foust when I took my new car in to be detailed. He was extremely friendly and knowledgeable and my car looks great. He went over the process of applying the tinting service to my vehicle with great care. I felt like I was in good hands during the entire process. Great job, Joey!! More

Joey Foust is a pleasure to work with. Joey also helped when we brought in our Expedition, we had an accent and he has made an appointment for us to bring in so it will looks like new. Joey also helped when we brought in our Expedition, we had an accent and he has made an appointment for us to bring in so it will looks like new. More