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Richmond Ford West

Glen Allen, VA

4.8
819 Reviews
Please help us in flattening the curve and take advantage of our following options: - Browse vehicles on our website including 360-degree views - Chat with us online - Schedule your service appointment online - Utilize our night drop box - drop your key off prior to your service Ron and Jeanine Kody opened Richmond Ford West in May of 2013. This new location provides us with a second store in the Richmond Market, and the added convenience in supporting our customers utilizing the route 288, 64 and 295 corridors. Located close to the Short Pump area, we are utilizing the same strong business philosophies found at the Ford and Lincoln store. We pride ourselves on providing the highest level of customer service before and after the sale. Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up! We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford dealer in Central Virginia. Thank you for considering Richmond Ford, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!! Commitment to customer service at Richmond Ford doesn't stop with your vehicle purchase. Our Richmond Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.

10751 W Broad St

Glen Allen, VA

23060

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Top Reviewed Employees

Jeannine McDevitt at Richmond Ford West

Jeannine McDevitt

Master Certified Product Specialist
5.0
JonCarlos Montoute at Richmond Ford West

JonCarlos Montoute

Master Certified Product Specialist
5.0
Chris Cox at Richmond Ford West

Chris Cox

Master Certified Product Specialist
5.0
Joey Foust at Richmond Ford West

Joey Foust

Guest Services Manager
4.9

Latest Reviews

September 18, 2021

"PJ was the greatest when helping me with my purchase. I..."

- Dlb27820

PJ was the greatest when helping me with my purchase. I will definately go back to him for my next vehicle.

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Employees Worked With

September 14, 2021

"Michael Johnson. The best in the business.,Treats you..."

- trice262

Michael Johnson. The best in the business.,Treats you right and always wear a smile!

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Employees Worked With

August 25, 2021

"Richmond Ford West and Joey have been very good with..."

- debracurtis

Richmond Ford West and Joey have been very good with their service. Joey explained the process very well. He was very attentive, made sure I had a rental car to use and told me the time my car would be ready.

Read More

Employees Worked With

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Photos & Amenities

  • Customer Lounge Area
  • New Owner's Product & Technology Seminar
  • 100,000 Mile Limited Warranty With New Vehicle Purchase
  • Personal Work Area
  • Free WiFi
  • Drive-In Service
  • Express Service
  • Shuttle Service
  • After Hours Drop-Off
  • Cable TV
  • Free Coffee
  • Free Drinks
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines