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Richmond Ford West

Glen Allen, VA

4.8
779 Lifetime Reviews Review Dealership
Please help us in flattening the curve and take advantage of our following options: - Browse vehicles on our website including 360-degree views - Chat with us online - Schedule your service appointment online - Utilize our night drop box - drop your key off prior to your service Ron and Jeanine Kody opened Richmond Ford West in May of 2013. This new location provides us with a second store in the Richmond Market, and the added convenience in supporting our customers utilizing the route 288, 64 and 295 corridors. Located close to the Short Pump area, we are utilizing the same strong business philosophies found at the Ford and Lincoln store. We pride ourselves on providing the highest level of customer service before and after the sale. Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up! We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford dealer in Central Virginia. Thank you for considering Richmond Ford, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!! Commitment to customer service at Richmond Ford doesn't stop with your vehicle purchase. Our Richmond Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.

10751 W Broad St

Glen Allen, VA

23060

Directions

Top Reviewed Employees

Joey Foust at Richmond Ford West

Joey Foust

Guest Services Manager
5.0
JonCarlos Montoute at Richmond Ford West

JonCarlos Montoute

Master Certified Product Specialist
5.0
Jeannine McDevitt at Richmond Ford West

Jeannine McDevitt

Master Certified Product Specialist
5.0
Rodney Shipp at Richmond Ford West

Rodney Shipp

Master Certified Product Specialist
5.0

Latest Reviews

September 10, 2020

"What an absolutely fantastic dealership from sales to..."

- Kurt Pastuszak

What an absolutely fantastic dealership from sales to management to finance and support services! I started my order on the internet and within the hour the "can do" attitude that I appreciate so much was in full force. I special ordered a 2020 Expedition Limited. Kayla handled the internet order and Jimmy followed through verifying exactly what I wanted and handled the sale like a pro! Mike told me exactly what we could and could not do right up front and followed my order from the beginning to the delivery. There are no secret meetings and "hidden sales managers" here. Joey told me about the ceramic paint sealant and I am extremely happy I had it applied!! Jay completed the sale when my vehicle was built and Marino was extremely knowledgeable on warranty information and financing. I was extremely comfortable with this dealership and feel that they all had my best interests at heart and wanted to make sure I was completely satisfied. We worked with eight dealerships before purchasing at Richmond Ford West and in a couple years when my wife purchases her Ford Bronco, we will start and end at Richmond Ford West.

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Employees Worked With

Other Employees : Jimmy Thomas

September 03, 2020

"Had a great customer experience with the total team...."

- richardj.thomas

Had a great customer experience with the total team. Special attention given to me by Joey Foust. It was easy to work with him. Thank you, Rich Thomas

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Employees Worked With

Other Employees : Clarence Logan

August 31, 2020

"Jeannine was AWESOME! My daughter wanted to tryout a..."

- sharonandalexandra

Jeannine was AWESOME! My daughter wanted to tryout a Ford Fusion so we stopped by Richmond Ford West and met Jeannine. Jeannine found exactly the vehicle my daughter wanted ! The deal was easy to make with Jeannine! She showed my daughter all the bells & whistles on the car, including Ford Pass. Jeannine covered all financing options with pros / cons of each. We were so happy with how knowledgeable and personable Jeannine was and will definitely ask for her the next time we need a car!

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Employees Worked With

Dealership Inventory (320 Vehicles)

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2020 Ford Ranger

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used 2009 Acura TSX car, priced at $9,250

2009 Acura TSX

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used 2012 Toyota RAV4 car

2012 Toyota RAV4

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used 2015 Chevrolet Corvette car, priced at $43,900

2015 Chevrolet Corvette

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used 2015 Ford Escape car, priced at $13,971

2015 Ford Escape

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Photos & Amenities

  • Customer Lounge Area
  • New Owner's Product & Technology Seminar
  • 100,000 Mile Limited Warranty With New Vehicle Purchase
  • Personal Work Area
  • Free WiFi
  • Drive-In Service
  • Express Service
  • Shuttle Service
  • After Hours Drop-Off
  • Cable TV
  • Free Coffee
  • Free Drinks
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines