"Very satisfying buying experience"
Very helpful and explained everything to my wife and I about options to keep our new car looking like new for years to come and everyone went beyond expectations to get me the terms I was looking for
"Wonderful experience "
Richmond Ford west was knowledgeable, professional and friendly. They made me excited about purchasing my F150 truck. From sales to finance to service they made me very happy. Would highly recommend.
"One of the best buying experiences ever!!"
My family and I have known and have been dealing with Derrick Pendergrass for 12 years now. You couldn't ask for a more open, honest, friendly and customer oriented person to deal with. This was our first experience with Richmond Ford West and Derrick is the reason we were there. His drive to put the customer first is evident in everything he does.
We couldn't have asked for a better buying experience. Everyone there is friendly, courteous and went out of their way to make our visit as pleasant as possible. The sales and finance group actually stayed well past closing to work out the deals for my sons' vehicles. It's hard to find that kind of dedication and customer service these days.
It's safe to say we are Richmond Ford West customers now.
Thank you very much Derrick, it was an extreme pleasure working with you again.