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Richmond Ford West

Glen Allen, VA

4.8
776 Lifetime Reviews Review Dealership
Please help us in flattening the curve and take advantage of our following options: - Browse vehicles on our website including 360-degree views - Chat with us online - Schedule your service appointment online - Utilize our night drop box - drop your key off prior to your service Ron and Jeanine Kody opened Richmond Ford West in May of 2013. This new location provides us with a second store in the Richmond Market, and the added convenience in supporting our customers utilizing the route 288, 64 and 295 corridors. Located close to the Short Pump area, we are utilizing the same strong business philosophies found at the Ford and Lincoln store. We pride ourselves on providing the highest level of customer service before and after the sale. Our monthly new owner seminar is just one example of our ongoing commitment to our customers. You can join us monthly to get reacquainted with your vehicle, answer any questions you may have, or simply visit with our technicians as they review your vehicle from the ground up! We also believe sales gimmicks such as 'price guarantees' and 'above market trade values', mislead the consumer and do not build lasting relationships. Simply put, consumers want the best deal possible, not just the perception of a great deal! As a result, we have become the Largest Ford dealer in Central Virginia. Thank you for considering Richmond Ford, we hope you will visit us in person or online, because it does matter where you purchase. Richmond Ford... Driven By You!! Commitment to customer service at Richmond Ford doesn't stop with your vehicle purchase. Our Richmond Ford Service Department is staffed with factory-trained technicians, ready to perform everything from regular maintenance to expert repairs. Work done quickly and correctly with excellent service is our goal with every vehicle, every time. Whether your car is the latest model or a few years old, a Ford or other brand, we can take care of it with service at competitive prices. We run specials all the time and recommend you frequently visit our Web site to learn about them.

10751 W Broad St

Glen Allen, VA

23060

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Top Reviewed Employees

Joey Foust at Richmond Ford West

Joey Foust

Guest Services Manager
5.0
JonCarlos Montoute at Richmond Ford West

JonCarlos Montoute

Master Certified Product Specialist
5.0
Jeannine McDevitt at Richmond Ford West

Jeannine McDevitt

Master Certified Product Specialist
5.0
Rodney Shipp at Richmond Ford West

Rodney Shipp

Master Certified Product Specialist
5.0

Latest Reviews

July 31, 2020

"Bedliner and Mud Flaps For Ford Ranger"

- ohalloran.greg

Joey and the staff were unbelievably friendly and the job was done right. I highly recommend that you use them for any and all accessary needs.

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Employees Worked With

July 13, 2020

"Fantastic Salesperson, very helpful"

- Ritenour2

We just purchased a used vehicle rom Richmond Ford West. Our Sales Representative was Jeannine McDevitt who was outstanding and excellent throughout our search for a used vehicle, and purchase of this car. We plan on recommending Jeannine McDevitt to many and intend to purchase all our future cars through her.

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Employees Worked With

June 28, 2020

"Great service and Great Customer Experience!"

- Storm1954mj

I recently bought a 2020 Ford EcoSport SUV. Our sales associate, JonCarlos Montoute and finance staff were very friendly and professional. They worked with me to create a great deal. Joey Foust showed us some extras available for our new SUV. I ended up purchasing a ceramic coating to protect the vehicle. Joey set up the appointment and scheduled a rental car while they were putting the coating on my SUV. He had all the paperwork completed when I arrived. My EcoSport was ready when promised. The SUV looked great and Joey even gave me a car care kit. This was my second vehicle I have purchased at Richmond Ford West. They have a great staff and a great Service team!

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Employees Worked With

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Photos & Amenities

  • Customer Lounge Area
  • New Owner's Product & Technology Seminar
  • 100,000 Mile Limited Warranty With New Vehicle Purchase
  • Personal Work Area
  • Free WiFi
  • Drive-In Service
  • Express Service
  • Shuttle Service
  • After Hours Drop-Off
  • Cable TV
  • Free Coffee
  • Free Drinks
  • Instant Financing
  • Authorized Parts Store
  • Pet Friendly
  • Shuttle Service
  • Vending Machines