
Rick Case Acura
Fort Lauderdale (Plantation), FL
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2,432 Reviews of Rick Case Acura
Ruben is really the reason I purchased this vehicle from Rick Case. He was extremely attentive & took his time explaining all its features. Other dealers did not give me the same time & helpful information Rick Case. He was extremely attentive & took his time explaining all its features. Other dealers did not give me the same time & helpful information to make this important decision. More
I received an excellent service from. Mr Keith Heron very professional and knowledgeable about Acura service and maintenance. Automobile need it tire rotation and tire inspection. Thank you professional and knowledgeable about Acura service and maintenance. Automobile need it tire rotation and tire inspection. Thank you More
I just purchased my Acura on 01/29/21 after leasing for 3 years. It was a TERRIBLE experience. I felt pressured with all the fees including a ???Predelivery Service Charge. PLEASE what is that? All the sudd years. It was a TERRIBLE experience. I felt pressured with all the fees including a ???Predelivery Service Charge. PLEASE what is that? All the sudden fees presented to me just benefit Rick Case Acura. Another upsetting issue was the price the dealership tried to charge me at time of purchase which was more than the buy out price on my lease. The car had only 12.656 miles and was in perfect condition. I am writing this review with the hope the dealership will make changes so future buyers don't have to go through what I went through. It was an extremely stressful and unpleasant experience. This is the third Acura I have purchased and have never gone through such a negative experience. The rating for the dealership should not even be one star. I wish all at Rick Case Acura could be as professional, calm and helpful as Terry Jarvis who has always deserved 5 starts. More
Ask for Nicole to be your service advisor. I’ve been going to Rick Acura for a year now but she really raised the bar! She’s courteous, respectful, and has a “we can do it” attitude! Nicole is amazing! going to Rick Acura for a year now but she really raised the bar! She’s courteous, respectful, and has a “we can do it” attitude! Nicole is amazing! More
As always I love the service and efficiency of Acura. Everytime I'm here it's like your family. I plan on being part of the Acura family for a very long time. Everytime I'm here it's like your family. I plan on being part of the Acura family for a very long time. More
They are always the best. A pleasure to visit each and every time. I’m sure I’ll stop back in again soon. Thank you. every time. I’m sure I’ll stop back in again soon. Thank you. More
Experience like no other. The sales team was incredibly helpful and was there every step of the way. Overall the best experience I had buying a car and I will continue to buy from Rick Case Acura. helpful and was there every step of the way. Overall the best experience I had buying a car and I will continue to buy from Rick Case Acura. More
Best service quick the service advisors know there business are very polite and friendly my advisor Monique was awesome today and Agustin has been awesome in the past they aim to please and my salesma business are very polite and friendly my advisor Monique was awesome today and Agustin has been awesome in the past they aim to please and my salesman Mo comes to say hello even after a year thank you guys More
My original dealings with the company were terrible. I feel I was overcharged. And not given what I was promised when I purchased the car. feel I was overcharged. And not given what I was promised when I purchased the car. More