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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,432 Reviews

875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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2,432 Reviews of Rick Case Acura

January 29, 2021

Always the BEST service. Fransisco Was incredible and very kind. On time and got my car even a bit earlier than originally anticipated. Super clean as well as good Covid protocols More

by Jvega910
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Feb 01, 2021 -

Rick Case Acura responded

We appreciate your 5-star rating!

January 28, 2021

If you ask a question to another service rep person not working with you, they don’t seem to care about you. However when I was waiting in the main lobby for my car to be fixed, the sales people and other More

by Psantanas00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Jan 28, 2021 -

Rick Case Acura responded

We appreciate your rating and hope to continue to serve you in the future!

January 27, 2021

My experience was awesome, I'll definitely keep doing business here. My sales associate was friendly and did everything on his power to satisfy my needs. More

by Dita602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Compton McKayle
Jan 28, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating!

January 27, 2021

Francisco is my service representative. He is very knowledgeable and truly honest concerning the needs of my RDX. I only service my car at Rick Case. More

by Dbrhms813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Jan 28, 2021 -

Rick Case Acura responded

We appreciate your loyalty and thank you so much for our 5-star rating!

January 27, 2021

Waiting for my owners manual on the 2020 Acura RDX I purchased yesterday Did not come with the car Recommend dealer sales reps che KC these things before for nslizng the sale More

by Plhirschberg
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitesh Singara
Jan 28, 2021 -

Rick Case Acura responded

We are sorry to hear about your recent experience with our dealership. If you could please consider contacting our General Manager Tom Krizanic at tomkrizanic@rickcase.com or 954-377-7607, to further discuss this matter. Thank you!

January 26, 2021

I usually dread going for a car. What a nice experience I had! Hassan was very knowledgeable and NOT what I was expecting. Thank you ! More

by honey.dietrich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hassan Husein
Jan 26, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with us. Thank you for your 5-star rating and we hope to continue to serve you in the future!

January 26, 2021

I have been servicing my car for 12 years. Always get a good service The service took a little longer than usual, can improve in the waiting area amenities More

by jacobo13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras, Bryan Grant
Jan 26, 2021 -

Rick Case Acura responded

We appreciate your loyalty and 5-star rating!

January 26, 2021

Augustin managed a prompt and efficient service during my last visit to the dealership and provided useful heads up on work that will need doing on next visit. More

by Kevin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
Jan 26, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating and we hope to continue to serve you in the future!

January 25, 2021

I needed to replace the battery on my Acura. Everyone that helped me was amazing. I was moving when my car would not start and the service people got me in quickly. More

by mhattrdh
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
Jan 26, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating and hope to serve you again in the future.

January 25, 2021

I called early morning and they gave me an appointment for the same day. Francisco is amazing! Great service, fast, professional and kind. I highly recommend Acura of Plantation More

by daniellasalomon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Jan 25, 2021 -

Rick Case Acura responded

Thank you for your lovely review and rating!

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