Back

Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,432 Reviews

875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

Directions

By Type

2,432 Reviews of Rick Case Acura

January 24, 2021

My appointment was with Augustin. He was courteous, professional, and friendly. He explained everything and made sure I understood. The tall handsome guy that was in the same office with Augustin, and More

by Rose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier, Agustin Grandinetti
Jan 25, 2021 -

Rick Case Acura responded

Thank you so much for your 5-star rating! We are so glad you had a great experience with us and hope to serve you again in the future.

January 23, 2021

I've bought many cars over the years. Ruben Contreras made this time enjoyable. He took the time to show us everything in the vehicle and the dealership More

by Jayegarcia54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Contreras, Vanessa Torres
Jan 25, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with Ruben and thank you for your 5-star rating!

January 23, 2021

Appointment or no appointment Francisco and Terrance has helped me out with even the smallest concern. Definitely recommend as I am never disappointed. Friendly and clean waiting area. They followed social More

by CLWill2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance in the Service Department, Francisco Garcia
Jan 25, 2021 -

Rick Case Acura responded

Thank you for your lovely review and rating!

January 22, 2021

Very clean. Great service. Ready when said. Advice on what would need to be done at next service so no surprises. Easy to schedule appointment More

by lamp40
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Heron
Jan 25, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating!

January 22, 2021

Francisco in the service Dept was extremely helpful. He went the extra mile to speed things up. I am very grateful for his help today More

by bldgsys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Jan 25, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with us. Thank you for your rating and we hope to serve you again in the future!

January 22, 2021

Great customer service upon arrival to departure. Lounge area is filled with snacks and refreshments at your convenience. Car wash looked great on the outside, but lacked a little bit of effort on the insid More

by E.deleon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith- service
Jan 25, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership. Thank you for your 5-star rating!

January 22, 2021

By far, the best customer service I’ve *EVER RECEIVED* at any dealership Agustin (Master Service Tech) is awesome!!!!!! The experience was literally like a 5 star hotel experience!!! More

by YS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia, Agustin Grandinetti
Jan 25, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating and we look forward to serving you again in the future!

January 22, 2021

This is my 2nd vehicle with the dealership, everything was quick and easy. I never have a problem when I go in there, the staff is friendly and courteous. More

by GiDi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitesh Singara, Mo Saleh, Vanessa Torres
Jan 25, 2021 -

Rick Case Acura responded

We appreciate your 5-star rating! :)

January 21, 2021

I am Very Pleased With The Quality of Service... Very Helpful. Will Always Continue My Service. Walk You Through Every Step to make you feel Comfortable More

by sharon.robbins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Nunez
Jan 21, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating!

January 21, 2021

My service advisor Francisco is very nice person and did his best to serve my need. I am very satisfied with the service received. Thank you very much. More

by jps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Jan 21, 2021 -

Rick Case Acura responded

Thank you so much for your rating and we hope to continue to serve you in the future!

...
193
...