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Rick Case Acura

Fort Lauderdale (Plantation), FL

4.8
2,432 Reviews

875 N State Rd 7

Fort Lauderdale (Plantation), FL

33317

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2,432 Reviews of Rick Case Acura

January 07, 2021

Rick Case Acura services my 2016 RDX. The service department is efficient, perform good work and prices are reasonable. Francisco Garcia explained all the work that needed to be done. More

by Michael65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco Garcia
Jan 08, 2021 -

Rick Case Acura responded

We appreciate your 5-star rating!

January 06, 2021

Rick Case Acura is the best. While wishing for my oil change they provide you with entertainment, snacks and give updates. I highly recommend them More

by Erika.fermin07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edney Francis, Mo Saleh
Jan 06, 2021 -

Rick Case Acura responded

Thank you for your 5-star rating! :)

January 06, 2021

Hassan assisted me with the help of his team to find me the best options to get into a brand new vehicle. Thank you hassan, mo selah the manager, Mohamed in finance and Yassar. Was a pleasure. Happy new More

by Superior Effect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yasser, Mohamed Chtaili, Mo Saleh, Hassan Husein
Jan 07, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership. We appreciate your 5-star rating and we hope to serve you again in the future!

January 06, 2021

Very clean dealership, friendly staff Compton ensured we understood everything about the car and Mo in finance was great.. The service was quick with a good price. More

by Brimi02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo C. In finance dept, Compton McKayle
Jan 06, 2021 -

Rick Case Acura responded

We are so glad that you had wonderful experience with Compton and Mo. Thank you for your 5-star rating and we hope to serve you again in the future!

January 05, 2021

Super courteous and professional.Extremely patient. Good Super courteous and professional. Extremely patient. Good selection Easy to get to Very Covid-19 friendly. Easy to park and test drive Educated More

by PhotonXPRT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jarvis, Vanessa Torres
Jan 05, 2021 -

Rick Case Acura responded

Thank you for your lovely review and 5-star rating!

January 05, 2021

Excellent service every time. Above & beyond. Purchased my acura 2015 6 yrs ago & havent gone to any other repair or service facility since. Great staff its always a pleasure to stop by More

by rebra001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lorry Tisdale, Ron Rumble, Vanessa Torres, Bryan Grant, Francisco Garcia, Derek Wells, Agustin Grandinetti
Jan 06, 2021 -

Rick Case Acura responded

Thank you for your loyalty and 5-star rating! We look forward to continuing to serve you in the future.

January 05, 2021

Great experience with the team! Made buying my first Acura a breeze! I love the car and the store! Thank you always Rick case Acura! More

by HH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Jarvis, Edney Francis, Lorry Tisdale, Ruben Contreras, Mo Husein, Mitesh Singara, Compton McKayle, David Nunez, Hassan Husein, Sebastian Diez
Jan 06, 2021 -

Rick Case Acura responded

Thank you so much for your 5-star rating!

January 04, 2021

Scheduled my first service appointment for my Acura 2020 RDX and was very pleased from beginning to end. Service technician met me at scheduled time and was friendly, professional, and knowledgeable about m More

by gdirazzo
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Agustin Grandinetti
Jan 05, 2021 -

Rick Case Acura responded

We are so glad that you had a wonderful experience with our dealership. Thank you for your 5-star rating and we hope to serve you again the future!

January 01, 2021

Excellent service Dean Dumetz took great care of my MDX. I would highly recommend Rick Case Acura. I appreciate everything they did for me and I would go back anytime I need work done More

by sgrumko
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Dumetz
Jan 04, 2021 -

Rick Case Acura responded

We are so glad that you had a great experience with our dealership and thank you for the 5-stars!

December 31, 2020

It took Three hours for a routine oil change, tire rotation, and car wash. With an appointment. Unacceptable timetable for this simple service with an appointment. More

by bwgonefishing
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Unknown name
Jan 04, 2021 -

Rick Case Acura responded

We are sorry to hear about your recent service experience with our dealership. If you could please consider contacting our Service Manager Dean Dumetz at deandumetz@rickcase.com or 954-377-7665, to further discuss this matter. Thank you!

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