Rick Case Hyundai Davie

Tiffany Shelton makes this dealership what it is! Your VIP rep Tiffany Shelton goes far above in customer service treating people with dignity and respect. My car buying journey lasted over 6 months a Your VIP rep Tiffany Shelton goes far above in customer service treating people with dignity and respect. My car buying journey lasted over 6 months and required jumping through a lot of hoops personally. Tiffany was willing to be patient and work with me through this time even though I was planning to buy a car at a dealer in Oregon not even from her dealership! She got me an approval that no other dealer could match and walked me through the process like a truly caring professional. I cannot tell you how many times I called her on her personal cell phone with questions or needing help with something and she always helped me even on her day off, even if it wasn't her problem! After shopping around and comparing other dealer's offers, I ultimately decided found that there is NO ONE who even comes close to treating me so well and works so hard in South Florida! This girl knows EVERYTHING about the cars and how to treat people with respect! Rick Case should be very honored to have her working with their company-she embodies their "My Customer, My Friend" saying and is the most "VIP" part of the VIP offers they have. Without her, I imagine it would have been easy to just take their offer to Oregon and try to get someone there to match it but she made everything so perfectly seamless that I could not justify buying anywhere else...I would rather purchase there and ship it to my new house! Turns out, that wasn't necessary, and I ended up staying in Florida so I have had the pleasure of continuing to work with Tiffany as she scheduled my appointment for me, and has followed up with me after the deal. I continue to be surprised by her service and friendliness and if you're reading this I have to recommend to you not only that you buy from Rick Case but that you buy from their very best salesperson Tiffany Shelton! Miracle worker, friendly face, and professional in an otherwise not fun environment...you will not be disappointed at Rick Case Hyundai in Weston! And I must also mention that Rick Case doubles your factory warranty and gives free car washes with no limit which is pretty nice as well. If I went into full detail on my personal situation no one would ever consider buying elsewhere or from any other salesperson ever. Thumbs up for the whole process and thanks again Tiffany...you are the best! More

Good experience Worked hard to get me in my price range for the vehicle I wanted. Had an issue with getting my vehicle registration timely and it took several days wi Worked hard to get me in my price range for the vehicle I wanted. Had an issue with getting my vehicle registration timely and it took several days with emails and calls to get it taken care of. More

Professionalism Everyone has great smiles,friendly and helpful. Tom Anderson was very thorough and explains every aspect of the car and functions. Very patient with u Everyone has great smiles,friendly and helpful. Tom Anderson was very thorough and explains every aspect of the car and functions. Very patient with us and worked well to make us the customer happy More

good Not as great as the previous experience, the salesperson was ok still having issues with the navigation system and sd card does not work great have to Not as great as the previous experience, the salesperson was ok still having issues with the navigation system and sd card does not work great have to visit the service centre again More

Very large Hyundai dealership is too busy Overall I was very pleased with the sales representative, the sales/finance manager and the final negotiated deal. But they are so large and so busy Overall I was very pleased with the sales representative, the sales/finance manager and the final negotiated deal. But they are so large and so busy that some things such as standing in line for the payment desk and waiting on what should have been a minor service appointment can be frustrating. I have not heard yet how the new Genesis brand will be handled (i.e. in the current dealer network or separately) but if they want to keep luxury customers happy they will need to lower wait times, improve delivery processes and provide a higher quality and more luxurious experience at the dealer. More

Great experience Terrific staff and professional service. I would recommend this dealer to my friends, family and cooworkers. I enjoyed working with Andy and Vaar Terrific staff and professional service. I would recommend this dealer to my friends, family and cooworkers. I enjoyed working with Andy and Vaar very much, they made me very comfortable. More

Excellent Service! Definitely recommend! This was the best car-purchasing experience I've had. Juan Carols was great to deal with, professional, patient and friendly, and most importantly, I This was the best car-purchasing experience I've had. Juan Carols was great to deal with, professional, patient and friendly, and most importantly, I didn't feel pressured or rushed into purchasing a vehicle. The whole experience was very pleasant and went very smoothly. I would highly recommend this dealership/sales associate to my friends and family and have in fact done so. I look forward to future dealings with this car dealership. More

Verry good Everybody was verry professional. No pressure at all, and it made the deal easy. The sales person Tom Anderson did a great job in explaining the car a Everybody was verry professional. No pressure at all, and it made the deal easy. The sales person Tom Anderson did a great job in explaining the car and helping with the deal. More

Service Excellent customer service provided by Carlos. He is friendly and goes out of his way find the right vehicle and price for you. This is the third vehi Excellent customer service provided by Carlos. He is friendly and goes out of his way find the right vehicle and price for you. This is the third vehicle I have leased through him. More

Best Hassle free purchase I was extremely pleased with this dealership and the sales rep. I have not purchased a new vehicle in over 16 years and was dreading the idea. Mr. Mo I was extremely pleased with this dealership and the sales rep. I have not purchased a new vehicle in over 16 years and was dreading the idea. Mr. Moya made my visit pleasant and I know that for our next purchase, we will be going back to this location. Thank you! More