Rick Case Hyundai Davie

Flawless My experience at Rick Case Hyundai was nothing short of FLAWLESS. From the beginning, Marc Riley and Matt Kmosko were extraordinary. Marc went above a My experience at Rick Case Hyundai was nothing short of FLAWLESS. From the beginning, Marc Riley and Matt Kmosko were extraordinary. Marc went above and beyond from texting me the day before, to following up with me the hour after. They both got me the exact car I wanted, not in a week, or 10 days but the day off. I got the 2015 Hyundai Genesis and it is by far the best car I have ever driven in my life. Being in Miami, my friends all drive BMW's and Mercedes, and from the exterior look to the new interior to the way the car drives, with my new wheels, I would take my car over anything in its category time and time again. And to top it off, Marc and Matt made it fun to get a new car. Sometimes the buying and leasing experience can be unenjoyable, I found myself not wanting to leave the dealership. With that being said, anytime i hear of someone wanting or getting a new car, they will be sent to Marc and Matt. Couldn't be happier! Thank you gents! More

Very friendly and dedicated!!! Matt was our salesman, he was very friendly to my and my family. Very dedicated guy, he helped us through the complete process and still helping us wi Matt was our salesman, he was very friendly to my and my family. Very dedicated guy, he helped us through the complete process and still helping us with some things. We highly recommend him. More

Treated Like 'Royalty'. My 2010 Hyundai Elantra required steering service, and service for a couple recalls. I made an appointment for 7:30AM EST on Thursday, April 23, 2015 My 2010 Hyundai Elantra required steering service, and service for a couple recalls. I made an appointment for 7:30AM EST on Thursday, April 23, 2015, arrived, and was met starting from the drive-up service area by staff that served me immediately and were very welcoming, courteous and made me feel very 'at ease and comfortable'. Within a few minutes I met my Service Advisor, Isaac Mishkin, with a hearty handshake and smile. He was very polite and eager to assist me with my vehicle service needs. He did not hesitate to make arrangements to have my Hyundai driven into the Service Bay for examination/diagnosis. He answered all my immediate concerns, and brought me into the waiting area, and told me he would contact me as soon as an estimate was established. Wow!!! Isaac sure kept his word! Very, very soon Isaac was advising me of the work that would be done and actually showed me the parts that would be replaced, and explained why and what the impact would be to the vehicle if service was not performed. He went head over heals to get me the best rate to repair the vehicle, and as soon as I agreed and signed the papers, work was started. He explained the approximate time it would take to make the repairs (around 3 hours), and I decided to wait for the vehicle. The waiting area in the showroom section was very comfortable with nice large leather, comfy seats, and housed a nice food court section with a menu that included everything that you could want while waiting, including TV and plenty of reading material. I had a really tasty chicken sandwich, served with plenty of chicken salad with tomato slices, served on whole wheat toast. Really yummy! Plenty of vending machines offering a very wide selection of beverages and snacks were also available at very reasonable prices. No rip-off here. The two ladies running the food concession were very courteous and pleasant, and kept the area spotless. They were very busy, but took the time to make me feel like I was the only customer when I was served. Kudos to them. Isaac also treated me as I were the only customer, and kept me informed much more than I would ever expect from a Service Department at a car dealership. I could not have had a more knowledgeable Service Advisor, or could have received better service or customer relations than I received from Isaac. Bravo! In closing, I also noticed that all the employees offered a smile when I encountered them, and were very willing to work to help me with concerns or questions when my advisor, Isaac, was not readily available. I noticed that Service Advisors, besides my exemplary advisor also seemed very kind, polite, and ready to help their clients. Special note goes to Ryan Shiwbalak, who spoke with me about a Rick Case Hyundai vehicle exchange program. This gives customers the chance to obtain a new vehicle at the best possible prices possible. Ryan was, most importantly, not pushy, but offered very informative information on how I could make an exchange. He was very easy to talk with and made this offer very enticing. Unfortunately, I was not in a position to take advantage of this program at this time, but I would certainly seek out Ryan to help me should the time arise in the future. Thank you, Ryan. My experience with Rick Case Hyundai Davie, 3550 Weston Road, Davie, FL 33331 was much, much better than I expected, and I do not have a bad thing to say about the whole experience. My Hyundai was repaired to complete satisfaction, and sooner than Isaac's estimated time. The one and only problem I had was mine...not getting the man's name that repaired my vehicle. I think he was from Korea. When I check through the viewing window he was always working, and he performed the work with excellence, and made sure the car was absolutely clean and tidy after his work was complete. My vehicle now runs perfectly! He deserves a very special Bravo. I give my highest rating possible to Rick Case Hyundai Davie. The entire Service Department was very clean, tidy, and the employees were neat and clean. When their work clothes became soiled, I even noticed that an employee was picking up soiled clothes to be cleaned, and that the employees changed into clean outfits before they started on their next project. Great operation all around! Ronald Bodnar, Pembroke Pines, FL More

Great customer service Tiffany Shelton was great. She harped me pick a car that best fits my style and personality. When it came to negotiating she was very reasonable and u Tiffany Shelton was great. She harped me pick a car that best fits my style and personality. When it came to negotiating she was very reasonable and understanding. Thank you Tiffany for making my first time buy an optimistic experience More

Such a great experience OMG I got a call fro Ms. Tiffany Shelton telling me to come in to purchase a new 2015 vehicle. I thought yeah right but told her I would meet her on a OMG I got a call fro Ms. Tiffany Shelton telling me to come in to purchase a new 2015 vehicle. I thought yeah right but told her I would meet her on a Sat @ 9 am. Ms. Shelton called me on that Sat. morning confirming that I was still coming in. I explained to her that I had a small problem and could make it that afternoon. She didn't get upset or anything (she works by appointments). My daughter and I arrived and Ms. Shelton was downstairs waiting on our arrival. We were treated with the upmost respect. She offered us drinks and snacks and we laughed and talked as if we had knew each other. However we test drove the 2015 Elantra and immediately we fell in love. Needless to say that Ms. Shelton pulled whatever strings she needed to pull (my credit was not the best) and I drove home that day in my new 2015 Hyundai Elantra (RED). Tiffany Shelton is such a great human being and such a sweetheart, she takes pride in what she do. She doesn't make you feel that she is a salesperson. Thank you again Tiffany Shelton! More

"Great place to buy a car" The sales team made purchasing a car very seamless and enjoyable experience. I will definitely recommend to friends and family who are looking to purc The sales team made purchasing a car very seamless and enjoyable experience. I will definitely recommend to friends and family who are looking to purchase a vehicle. More

Hassle Free Shopping I am writing to express my gratitude to Rick Case Hyundai of Davie family, especially my salesperson Matt Kmosko. Because of his pride and knowledge I am writing to express my gratitude to Rick Case Hyundai of Davie family, especially my salesperson Matt Kmosko. Because of his pride and knowledge of his profession, our experience of purchasing an automobile was a success. James and Corliss Griffin More

Perfecto!!!!!! Todo fue muy rapido,la atencion magnifica y muy professional.Estoy muy feliz y satisfecho con la compra de mi Sonata y siempre recomendare este consec Todo fue muy rapido,la atencion magnifica y muy professional.Estoy muy feliz y satisfecho con la compra de mi Sonata y siempre recomendare este consecionario para la compra de autos.Muchas gracias por todo!!! More

No Hassel smooth transaction! The staff were so pleasant and easy to deal with. I got exactly what I wanted!!!! No wasted time... but great detail given, I Love my new car! Than The staff were so pleasant and easy to deal with. I got exactly what I wanted!!!! No wasted time... but great detail given, I Love my new car! Thank-You guys for your time and, patience, but most important listening to my needs! More

No Haggle, No hassle Experience Matt was a pleasure to work with, no pressure, he was knowledgeable, and patient through out the process, along with yoswan the Tower Director, they Matt was a pleasure to work with, no pressure, he was knowledgeable, and patient through out the process, along with yoswan the Tower Director, they put there minds together and came up with creative ways to make my deal happen. Gave me several options as to which way I wanted to go. I am "VERY HAPPY" that they worked this in my favor and I will not hesitate to recommend family and friends to go see Matt as there sales person. Thank you both for all your help, I "LOVE" my car and will see you next time!! More