
Rick Case Hyundai Duluth
Duluth, GA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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From the very beginning Emmanuel was very professional,showing me every detail about the car, explainning the process and never rushing me in the decision. Buying a car can be stressful and w professional,showing me every detail about the car, explainning the process and never rushing me in the decision. Buying a car can be stressful and working with this team made it a lot easier,Emmanuel was the nicest car salesman by far. Everyone I met that day was nice,Karri Ramel(Finance Manager) was also very helpful explainning all that paperwork! :-) More
I gave Rick Case a 5 because of their politeness when I bought the car and explaining everything to me up front. I also wanted to relate a recent experience-I locked my keys in my trunk on a holiday weeke bought the car and explaining everything to me up front. I also wanted to relate a recent experience-I locked my keys in my trunk on a holiday weekend, called the roadside assistance, and help was there within 40 minutes. I appreciate the great service. Thanks. More
Having visited Rick Case Hyundai to purchase a new Hyundai Sonata I can honestly say that the level of customer service is by far the best that have seen. Kelly definitely tell my friends and family Hyundai Sonata I can honestly say that the level of customer service is by far the best that have seen. Kelly definitely tell my friends and family members to purchase their next vehicle from Rick Case Hyundai. More
I have decided to purchase a second new vehicle from Rick Case Hyundai of Duluth due to the personal relationship I have established wih Fred Scott. I enjoyed working Fred and the Riitck Case team. Case Hyundai of Duluth due to the personal relationship I have established wih Fred Scott. I enjoyed working Fred and the Riitck Case team. More
He was very friendly and helpful! Fred was great to work with :-) He was responsive and called to update me on the status of my car. Highly recommended. with :-) He was responsive and called to update me on the status of my car. Highly recommended. More
Minerva at Rick Case Hyundai Duluth dealership was great to work with. I purchased a 2008 Hyundai Tucson. There were no surprises. I went in with a CarMax estimate on my old car and my credit union finan to work with. I purchased a 2008 Hyundai Tucson. There were no surprises. I went in with a CarMax estimate on my old car and my credit union financing in hand, and they beat both estimates. They didn't try to sell me a lot of extra stuff at the end of the deal. Overall a rather easy and straight forward deal. More
First they told me that my color wasn't available for 1,300 miles. To get me to buy another color, they sent me a price in writing over e-mail that was $400 less than what I wanted to offer. I was exci 1,300 miles. To get me to buy another color, they sent me a price in writing over e-mail that was $400 less than what I wanted to offer. I was excited about that. It specifically said there were to be no other fees than the title and sales tax. However, in the final minutes of the sale, they raised the price by $599 with a docking fee. They asked me to change my price after all of that work. When I wouldn't, they were extremely rude to me. The next day, I found out that another local dealer actually had the color I wanted all along. The other dealer sold me the car at the price I wanted. Beware of this dealerships shady tactics! More
Carter was extremely patient and thorough. I enjoyed Carter was extremely patient and thorough. I enjoyed dealing with Carter as he explained everything in great detail and was not in a rush to close a Carter was extremely patient and thorough. I enjoyed dealing with Carter as he explained everything in great detail and was not in a rush to close a deal. I was very happy with that fact. More
I would recommend them to everyone. They were friendly from beginning to end. They were understanding, patient and accomodating. Took over a week to close the deal. Thanks again and I LOVE my new car. Per from beginning to end. They were understanding, patient and accomodating. Took over a week to close the deal. Thanks again and I LOVE my new car. Perfect fit for me! More
Emmanuel Kubandi was very helpful and saw to it that I received everything that was agreed upon during the sale negotiations. He responded promptly to all inquiries that I had after purchasing the vehicl received everything that was agreed upon during the sale negotiations. He responded promptly to all inquiries that I had after purchasing the vehicle. I would definitely recommend him to other prospective buyers. More