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Rick Case Hyundai Duluth

Duluth, GA

3.5
1,112 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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3180 Satellite Blvd

Duluth, GA

30096

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Showing 1,112 reviews

July 15, 2011

From the very beginning Emmanuel was very professional,showing me every detail about the car, explainning the process and never rushing me in the decision. Buying a car can be stressful and w More

by mrmine2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmnauel Kubandi, Emmanuel Kubandi
July 14, 2011

I gave Rick Case a 5 because of their politeness when I bought the car and explaining everything to me up front. I also wanted to relate a recent experience-I locked my keys in my trunk on a holiday weeke More

by lmol
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Case Hyandai, Duluth
July 11, 2011

Having visited Rick Case Hyundai to purchase a new Hyundai Sonata I can honestly say that the level of customer service is by far the best that have seen. Kelly definitely tell my friends and family More

by Nate Sims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Scott
July 11, 2011

I have decided to purchase a second new vehicle from Rick Case Hyundai of Duluth due to the personal relationship I have established wih Fred Scott. I enjoyed working Fred and the Riitck Case team. More

by Nate Sims
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Scott
July 10, 2011

He was very friendly and helpful! Fred was great to work with :-) He was responsive and called to update me on the status of my car. Highly recommended. More

by king4949
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Scott
June 30, 2011

Minerva at Rick Case Hyundai Duluth dealership was great to work with. I purchased a 2008 Hyundai Tucson. There were no surprises. I went in with a CarMax estimate on my old car and my credit union finan More

by nhh2727
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Minerva Urena
June 29, 2011

First they told me that my color wasn't available for 1,300 miles. To get me to buy another color, they sent me a price in writing over e-mail that was $400 less than what I wanted to offer. I was exci More

by gusfromalotoffun
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Deshannon
June 22, 2011

Carter was extremely patient and thorough. I enjoyed Carter was extremely patient and thorough. I enjoyed dealing with Carter as he explained everything in great detail and was not in a rush to close a More

by pcdowling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carter Collins
June 22, 2011

I would recommend them to everyone. They were friendly from beginning to end. They were understanding, patient and accomodating. Took over a week to close the deal. Thanks again and I LOVE my new car. Per More

by kaiang
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim C and Greg
June 19, 2011

Emmanuel Kubandi was very helpful and saw to it that I received everything that was agreed upon during the sale negotiations. He responded promptly to all inquiries that I had after purchasing the vehicl More

by led824
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Kubandi, Emmanuel Kubandi
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