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Rick Case Hyundai Duluth

Duluth, GA

3.5
1,112 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer. The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers. Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides. Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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3180 Satellite Blvd

Duluth, GA

30096

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Showing 1,112 reviews

June 17, 2011

We are returning customers to the Rick Case dealership for a used car. We feel our salesman Fred Scott was honest and went above and beyond to help us find the type car we needed and at the best deal pos More

by elantra9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Scott
June 11, 2011

I recently purchased 2011 Santa Fe from Rick Case of Duluth. I wanted to buy 2011 Santa Fe (Limited packages) with navigation option. This car was not much available in ATL. However, Maurice and his s More

by santafega
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maurice McMillan
May 26, 2011

great employee Emmanuel. There was a 2012 Elantra GLS that just came in that afternoon that I've gone to visit, and it wasn't until tomorrow that he can show it to his customers. But he did it anyways w More

by nhiaxk67
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Kubandi, Emmanuel Kubandi
May 04, 2011

I purchased a new vehicle from Rick Case Gwennete Ga. My sales rep was very professional and I felt he did a good job and represented both his organization and my best intrests. The problem came down to the More

by newcar21
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Various
April 26, 2011

I drove twenty miles to the dealership expecting to buy a specific low-cost Elantra Touring GLS, which I was told they had in stock. What I wasn't told was that the dealer had added on about $3,000 in really More

by 0brian0
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Emmanuel, Emmanuel Kubandi
April 24, 2011

I went to Rick Case to test drive a 2011 Elantra. Unfortunately they didn't have one and only 1 dealership in the Atlanta area had one. I went to the other dealership and test drove but was not impr More

by brown676
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddy Moreira
April 23, 2011

Customer Service was great. Everyone was very friendly and thorough. I was surprised at how fast everything happened (loan approval, test drive and the paperwork). It was a great experience and I've alr More

by llowe71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyrone Jernigan, DeShannon Lewis
April 23, 2011

Steve Hall was an excellent salesperson. He was very knowledgeable about his company and how everything worked, and made myself and my companion feel as comfortable as possible during our time there. He More

by lizbeth401
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
steven hall
April 11, 2011

I went to Hyundai just to take a look at cars, intending to buy a Honda. A few hours later I was driving out with a brand new 2011 Sonata. I am giving this rating because I was very pleased with ourslaes C More

by garethevans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emmanuel Kubandi, Emmanuel Kubandi
April 06, 2011

I had no trouble getting an appointment at a time I had no trouble getting an appointment at a time convenient for me. I was greeted immediately upon arrival. I was provided a detailed evaluation a More

by garrisonsandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ronda McCall
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