Rick Case Hyundai Duluth
Duluth, GA
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We had a great experience at Rick Case Hyundai. Our salesperson was very nice, not too pushy. We will probably be back to make another purchase in the near future. The prices on car maintenance seem v salesperson was very nice, not too pushy. We will probably be back to make another purchase in the near future. The prices on car maintenance seem very reasonable and the staff is very nice. Overall a very good experience. More
Fred was an outstanding salesperson. Three areas come to mind: 1.He listens to the customer and tries over and beyond to meet our expectations 2.He is friendly, courteous, and genuinely cares about gettin mind: 1.He listens to the customer and tries over and beyond to meet our expectations 2.He is friendly, courteous, and genuinely cares about getting the customer in the right car for them. 3.Outstanding follow up during the deal, and after we took posession of our new vehicle. He was willing to go back to the manager several times for us to get the exact deal "we" were looking for. We left Rick Case feeling satisfied, and not like we had been taken advantage of. More
Fred Scott is definitely the guy to see at Rick Case. He goes out of his way to make sure you're happy! I found a super used Sonata at Rick Case and was treated very fairly. I have returned to Rick Case for goes out of his way to make sure you're happy! I found a super used Sonata at Rick Case and was treated very fairly. I have returned to Rick Case for service on a couple of occasions and was treated with respect. More
Fred was very friendly, no pressure, helpful and relentless in getting the car we wanted. Very easy fast transaction. We were dealing with an out of state company car, so he dealt directly with t relentless in getting the car we wanted. Very easy fast transaction. We were dealing with an out of state company car, so he dealt directly with the relevant parties and handled all the details. I just showed up and picked up the car as promised. More
Everyone was friendly and very helpful, each person helped each other when information or assistance was needed. Very professional, fast and courteous. When a roadblock was encountered all involved wor helped each other when information or assistance was needed. Very professional, fast and courteous. When a roadblock was encountered all involved worked diligently to resolve it and no one blamed the customer. More
Ken was very courteous, knowledgeable. He followed up on the sale when I had to return the auto for service the next day. He gave me a loaner car to drive in the interim. He even told me to return the nex the sale when I had to return the auto for service the next day. He gave me a loaner car to drive in the interim. He even told me to return the next week so that my new car could be detailed. This is the 4th car either I or a member of my immediate family has purchased from Rick Case -- we would not be repeat customers if we didn't feel comfortable with the entire team. I would certainly recommend Rick Case Hyundai to anyone and I would definitely steer them to Ken Hinger. More
My experience with Rick Case Hyundai was wonderful. Carlos came to meet us outside and was very pleasant. The fact that he spoke several languages was impressive and helped us to enjoy the experience. Carlos came to meet us outside and was very pleasant. The fact that he spoke several languages was impressive and helped us to enjoy the experience. Both Emmanuel and Carlos offered us beverages and made us feel comfortable. They were prepared to entertain our three children during the purchase process. Emmanuel and Carlos were both very knowledgeable, interesting and attentive. We would definitely consider Rick Case for any future purchases. More
I was happy with the Sales Person. The party who did my lease papers, Fitz Banks was no longer there within 10 days of the purchase. Frankly, I found out about it as I had a question regarding the lease pa lease papers, Fitz Banks was no longer there within 10 days of the purchase. Frankly, I found out about it as I had a question regarding the lease papers and did not realize I had Mr. Banks cell number. I contacted him at another dealership in Albany, GA. He was most gracious with the responses I needed. More
Maurice McMillan gave us a warm friendly welcome, He was very outstanding saleman. Maurice explain all the procedures very well. He even took the extra time to help set up the bluetooth , make sure the car very outstanding saleman. Maurice explain all the procedures very well. He even took the extra time to help set up the bluetooth , make sure the car was clean,full of gas. Mr. McMillan was our advocate with the managers..He was great and respectful young man. He listen and try to help. I will buy another car from Him.. More
Fred Scott was my sales person. He did his best to get me into a vehicle. I ended up with a good car. His friendly manner made the deal. To bad we couldn't get the payment lower, but all in all it was me into a vehicle. I ended up with a good car. His friendly manner made the deal. To bad we couldn't get the payment lower, but all in all it was a great deal. Great Job Dr. Barbara A. Caldwell More