Rick Case Hyundai Duluth

Fred Scott was a good sales person since he persuaded me to purchase my 2010 Hyundai Veracruz SUV. I am usually the type of person who walks out and thinks about the offer but since I was able to negiotate to purchase my 2010 Hyundai Veracruz SUV. I am usually the type of person who walks out and thinks about the offer but since I was able to negiotate and get some things that I wanted, I was satisfied. I was a little disappointed that my battery died on me several times as well as having an issue with the sunroof that was installed making some noise whenever I rode with it opened, but Fred Scott always made sure that the repairs were completed. I was especially pleased to be able to do business with Derwin Ware because of his warm and friendly personality as well as his patience to allow me to ask questions that sometimes may not have always related to his department. He would take the time an go that extra mile to get my questions answered which would make me feel more comfortable to contact him first about any issues that I needed to have taken care of. He always made me feel that he was genuienly happy to see me. I never felt that he was in a hurry to finish conducting business with me. I really appreciated the way he worked with me. More

Rick Banks was straight forward, honest and eager to meet my needs. Moreover, they let me test-drive the Sonata (which I love!) for 24 hours. I drove the Accord, Camry and Sonata. Hands down -- Sonata was my needs. Moreover, they let me test-drive the Sonata (which I love!) for 24 hours. I drove the Accord, Camry and Sonata. Hands down -- Sonata was the best car. Heck, the popcorn ain't bad either. More

Our experience was great, although i would like for it to have gone a little faster than 4 hours, when it came to talking numbers there was no feeling of haggling. We got a number, negotiated our trade and have gone a little faster than 4 hours, when it came to talking numbers there was no feeling of haggling. We got a number, negotiated our trade and signed the papers. The sales man was extremely nice and even held my baby and took him for a short tour of the office, which he loved. More

We had a very good experience at Rick Case Hyundai. Our car salesman, Ken Hinger was GREAT to work with. We came there knowing what we wanted and what we wanted to pay. Ken helped us purchase a vehicle i car salesman, Ken Hinger was GREAT to work with. We came there knowing what we wanted and what we wanted to pay. Ken helped us purchase a vehicle in a short amount of time. He was professional, kind, and honest. I work in a customer service industry and he is someone that I would want on my team as he has great customer service skills. We would definitely come back to him if we have a need for another vehicle. We will also refer our friends to Ken at the Hyundai dealership. Thank you Ken! More

I had a wonderful experience with Rick Case. Both Fred Scott and Kelvin Endee were superb salesmen and helped me get the car I needed. My credit was not the best when I went into the dearlership, but thes Scott and Kelvin Endee were superb salesmen and helped me get the car I needed. My credit was not the best when I went into the dearlership, but these guys helped me to explore my options and came up with a deal that I could afford. The financing is great and the car- a 2005 Hyundai Sonata has been great. I would definitely recommend Rick Case to others. This will definitely be my first stop the next time I am ready to purchase a new or used vehicle. More

We bought my son's 2008 Mitsubishi Outlander XLS AWD through the dealership's ad on Autotrader. This was a great sales experience as our our salesman, Fred Scott, took care of all the details and had us through the dealership's ad on Autotrader. This was a great sales experience as our our salesman, Fred Scott, took care of all the details and had us in and out quickly. The car was in as-advertised and in great shape. I highly recommend this salesman and the dealership. More

I am a salesperson myself, and as such, I realize that my customers want to feel like they are getting a deal. We felt that Mr. Scott knew he "had" us since we drove all the way from Knoxville, TN to Georgi customers want to feel like they are getting a deal. We felt that Mr. Scott knew he "had" us since we drove all the way from Knoxville, TN to Georgia to look at this car, and so he would not budge one inch on on pricing. Moreover, I felt he was very smug about it. He basically told us this is the price, and we could either take it or leave it. Obviously, since we did drive all that way, we knew we were going to leave with the car regardless of whether or not the salesperson budged on the pricing because it was a good deal on a 2008 Hyundai Sante Fe. However, we also left with a bad taste in our mouths. This company may be able to lure people in with the promise of a good price, but customer service and relationships is what keeps customers coming back. Rick Case got our one time sale, but we tell everyone about our negative experience and would never go back or recommend the company. Thank you for your time. Lynn Armstrong More

Kevin is a excellent salesperson he had several cars already selected for me to look at he knew what would fit my needs.The other people in the dealership were very friendly and kind. They made the pr already selected for me to look at he knew what would fit my needs.The other people in the dealership were very friendly and kind. They made the process painless. Kevin was also very attentive to my needs. He made sure I had refreshments. The highlight of my evening was of Kevin helping me unload my old car and making sure everything was in order in my new car. He arranged my supplies in my trunk in a orderly manner, so I could make sense of everything. I think that't going above and beyond. More

I had a very pleasent experience purchacing my new 2011 Sonata. Working with Henry Olowu was a pleasure. He is very knowledgeable and Polite. Also the desk Manager and the F.I.did a wonderful job. The on Sonata. Working with Henry Olowu was a pleasure. He is very knowledgeable and Polite. Also the desk Manager and the F.I.did a wonderful job. The only thing that would made this experience any better would have been dinner on the Dealership dime. More

I just wanted to recap my experience with sales consultant Reginald Scales. First i would like to really thank him for providing a great experience in buying my first new car. Reginald was really k consultant Reginald Scales. First i would like to really thank him for providing a great experience in buying my first new car. Reginald was really knowledgeable in explaining the various safety features of each model we test drove and provided the up-most hospitality during our several hour visits. Nonetheless, through all the phone calls, hours, visits, etc etc..Reginald was able to close the deal with No Hassles. I've never felt so comfortable buying a car before as it is truly a stressful experience for some. I will surely refer my friends and family to this dealership and specifically to Reginald! More