Rick Case Hyundai Duluth

I just wanted to recap my experience with sales consultant Reginald Scales. First i would like to really thank him for providing a great experience in buying my first new car. Reginald was really k consultant Reginald Scales. First i would like to really thank him for providing a great experience in buying my first new car. Reginald was really knowledgeable in explaining the various safety features of each model we test drove and provided the up-most hospitality during our several hour visits. Nonetheless, through all the phone calls, hours, visits, etc etc..Reginald was able to close the deal with No Hassles. I've never felt so comfortable buying a car before as it is truly a stressful experience for some. I will surely refer my friends and family to this dealership and specifically to Reginald! More

Although I did not purchase a car on this visit, I was pleasantly surprised by the quality of the experience and the professional demeanor of the sales person with whom I had contact. In addition to spend pleasantly surprised by the quality of the experience and the professional demeanor of the sales person with whom I had contact. In addition to spending unrushed time with me as we looked at different models, Hall seemed to have a great deal of knowledge of the products and gave me comparisons among vehicles that would allow me to make a clear choice about the model I am considering. Kudos to the overall quality of your organization. More

My experience at the dealership was great. It started with Stephan. If it was not for him I would not have come in the beginning. He did whatever to get me pre-approved. then Steve Hall came and picked m with Stephan. If it was not for him I would not have come in the beginning. He did whatever to get me pre-approved. then Steve Hall came and picked me up as my car had broken down. Both recommended the car that I bought. They both were superb. The guy that typed up the paperwork(forgot his name) but he was very patient with me as I really grilled him about my contract. He remained very professional as I know I probabably worked his nerves. Everyone was great especially Steve. He was very personable as he treated me like a lady and was very concern about my choice as if I was a member of his family. More

For a person who had last purchased a car 13 years ago, my salesman made the process of buying my "first" used car very painless. The 2009 Honda Accord EXL-V6 displayed in the showroom that day was top of my salesman made the process of buying my "first" used car very painless. The 2009 Honda Accord EXL-V6 displayed in the showroom that day was top of the line. What helped assure me that I was getting a good deal for my money was that Mr. Scott showed me the Blue Book value for my car on the spot. So after comparing its value and the selling price, I turned in my rental car and I was sold! Thank you Fred Scott and Rick Case Hyundai for the professional and informative experience! More

I WAS GLAD TO HAVE FRED SCOTT WORKING ALONG WITH ME TO DECIDE WHAT MODEL AND PRICE RANGE IT WOULD SUIT MY FINANCIAL CONDITIONS. WE TALK A FEW TIMES BY PHONE AND I FINALLY CAME TO THE STORE TO CLOSE THE DE DECIDE WHAT MODEL AND PRICE RANGE IT WOULD SUIT MY FINANCIAL CONDITIONS. WE TALK A FEW TIMES BY PHONE AND I FINALLY CAME TO THE STORE TO CLOSE THE DEAL. I WAS PRESENTED A FEW OPTIONS AND TOOK A DECISION EASIER. GREAT! More

I tried to use the dealership web site to obtain a quote on a vehicle I saw listed on dealership wesite inventory listing. The website quote process did not seem to work. I received no quote after a day a on a vehicle I saw listed on dealership wesite inventory listing. The website quote process did not seem to work. I received no quote after a day and a half. I tried to call the dealership using a wrong number which was listed on the website. Finally i found on another website a correct phone number and was put in touch with Mr. Fred Scott who took great care of me from that point forward and I ended up purchasing the 2011 Santa Fe Limited I was intially inquiring after. I was provided a good, fair price with little haggling. I would recommend Rick Case Hyundai and Mr. Fred Scott to anyone considering buying a Hyundai. More

Great experience dealing with Fred Scott at Rick Case Hyundai.I love my new Hyundai Sante Fe. Have purchased vehicles from Rick Case dealerships for 20+ years. Never had a bad experience. Each employee w Hyundai.I love my new Hyundai Sante Fe. Have purchased vehicles from Rick Case dealerships for 20+ years. Never had a bad experience. Each employee was professional and very courteous. Will definitely refer family and friends to them. More

I had recently been shopping around for a used vehicle of a particular make and model in this case a Toyota Yaris. As soon as I walked on the lot and stood next to my now purchased Yaris Steven "Steve" Hall a particular make and model in this case a Toyota Yaris. As soon as I walked on the lot and stood next to my now purchased Yaris Steven "Steve" Hall immediately walked up to me and asked if I would be interested in taking it for a test drive. He was extremely knowledgeable about the vehicle even though it was not a dealer make and model(Hyundai) His relaxed style made the whole purchasing process as stress-free as possible and even my salesman-averse girlfriend remarked that she would love to purchase a car from someone like "Steve" Hall. He answered all my questions and went out of his way to deliver a form to me when it was discovered that my signature was needed on an important overlooked document. I work in customer service and the service I received and continue to receive at Rick Chase Hyundai was A+++. Much better and more professional than the Toyota dealership that I had visited right before Rick Chase and was dissatisfied enough to walk out of. Casey LLoyd also was very helpful and expedited the whole process. More

I went to Rick Case Hyundai to look at the 2011 Tucson after test driving the Honda CRV and the Toyota Rav 4. I had the pleasure of meeting Fred Scott and we immediately hit it off and began discussing after test driving the Honda CRV and the Toyota Rav 4. I had the pleasure of meeting Fred Scott and we immediately hit it off and began discussing the options for my new Tucson. He is an excellent saleman and I appreciate his efforts throughout the whole process. I later met Eric Meadows and he also helped me learn about the Tucson that I was considering. He too was excellent. After making my decisionI proceeded to sign all the required documents (the credit department representative was excellent too - sorry but I don't remember her name). At that point I had purchased my car and it had been cleaned and prepped beautifully. Fred Scott then took me over to the Service Department and made sure that I was introduced to everyone. I left the dealership in my new car and I really feel like I made some friends and am looking forward to years of good service at Rick Case Hyundai. Thanks, Kenny Crysler More

I had searched the Internet all weekend looking for a I had searched the Internet all weekend looking for a Hyundai Sonata GLS. Thought I had found it at Rick case. Saw a SOLD sign on it. Came home a I had searched the Internet all weekend looking for a Hyundai Sonata GLS. Thought I had found it at Rick case. Saw a SOLD sign on it. Came home and sent an email inquiring about a similar vehicle (Color). Within 30 minutes Henry had meaaged me and then called me. Drove back up and ended up making a deal with this dealership. I was never pressured, my questions were answered to my satisfaction. I must say the financing part was way too long after agreeing to the purchase. They had to send me down to the Audi dealership to get my paperwork done. I would and have recommended this dealership to some friends. More