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Rick Case Hyundai Duluth
Duluth, GA
1,111 Reviews
In 1986, Rick Case Automotive Group opened America’s first Hyundai dealerships in Fort Lauderdale, FL and Atlanta, GA and became the nation’s largest dealer.
The Rick Case Automotive Group, founded in 1962 in Northeast Ohio and also proudly serving Atlanta and South Florida since 1986, is owned and operated by the wife and husband team of Rita and Rick Case. With 17 dealerships - operating Honda, Hyundai dealerships in Cleveland, Ohio; Audi, Mazda, Kia and two Hyundai dealerships in Atlanta, Georgia; and Honda Cars & Cycles, Acura, Fiat, two Hyundai dealerships, Volkswagen, Maserati, Alfa Romeo, and Kia in South Florida - the Rick Case Automotive Group has forged an irrefutable reputation as one of the country’s leading auto dealers.
Rick Case Automotive Group attributes its growth to not just selling quality vehicles and products, but also to its unwavering commitment to customers. All Rick Case dealerships feature customer lounges with Wi-Fi for the customers’ convenience. Additionally, Rick Case personally along with all Rick Case managers, sales and service personnel are available 24 hours a day and provide customers with their cell phone numbers. The personal connection between Rick Case representatives and customers is one of the many unrivaled services that Rick Case Automotive Group provides.
Additionally, Rick Case Dealerships offer an exclusive Rick Case Rewards Program. All customers receive a Rewards Card, which earns Rewards Points with every purchase in sales, service and parts that can be used to save on future purchases. Rick Case also offers an unheard of 20 year / 200,000 miles nationwide warranty on all new cars, trucks, vans, and SUVs as well as a 30 day / 1,000 mile comprehensive warranty on all Rick Case Certified Pre-Owned vehicles and a 3 day money back guarantee. If you are not completely satisfied with your purchase, simply return the vehicle within 3 days or 300 miles and we will give you a complete refund.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 12:00 PM - 5:00 PM
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Showing 1,111 reviews
December 02, 2017
Great Experience I bought a car in August 2017 here and had a good experience. They were all really nice and helpful and I feel like I got a great deal on my car! I bought a car in August 2017 here and had a good experience. They were all really nice and helpful and I feel like I got a great deal on my car! More
by Taylor
Employees Worked With
Richard Williams, Robert Baptiste
December 01, 2017
Test drive/purchase My sales person was professional which made the experience favorable! There was no pressure and everything pending was thoroughly explained. I was abl My sales person was professional which made the experience favorable! There was no pressure and everything pending was thoroughly explained. I was able made a decision knowing the facts. More
by Kathy Y.
Employees Worked With
Regina Gladmon
November 25, 2017
Excellent service Henry Olowu was fantastic, great sales service. He made the process easy and fast. I recommend him 100% all the time . thank you so much. Henry Olowu was fantastic, great sales service. He made the process easy and fast. I recommend him 100% all the time . thank you so much. More
by Mary
Employees Worked With
Henry Olowu
November 24, 2017
Awesome service Service with a smile and service that cares. Talk about going the extra mile. Tammy and her team are amazing. Would recommend them to anyone. Service with a smile and service that cares. Talk about going the extra mile. Tammy and her team are amazing. Would recommend them to anyone. More
by Victorj
Employees Worked With
Tammy Baker
November 18, 2017
Pleased Customer from out of town I found your staff to be courteous and helpful in lieu of many questions and challenges to their knowledge. I would highly recommend this dealership I found your staff to be courteous and helpful in lieu of many questions and challenges to their knowledge. I would highly recommend this dealership to anyone like me who is cautious and intimidated by the car purchasing process. More
by dengor54
Verified CustomerEmployees Worked With
Karen -- Don't remember last name Finance Person, Dong Kim
November 18, 2017
Great Experience working with Justin Streeter at the Dealership. He definitely puts his all into getting you into the best fit for you. He went above and beyond worki working with Justin Streeter at the Dealership. He definitely puts his all into getting you into the best fit for you. He went above and beyond working with his mangers to overcome the challenges I brought to the table. More
by brittne8833
Employees Worked With
Justin Streeter
November 16, 2017
Satisfied Again @ Rick Case 3rd car purchase consecutively from Rick Case. Always great service and best price. Follow up was exceptional. Found the car of my specifications a 3rd car purchase consecutively from Rick Case. Always great service and best price. Follow up was exceptional. Found the car of my specifications at another location and had it transfer in two days. More
by tjg63
Employees Worked With
Henry Olowu, Kelly Smith
November 15, 2017
Sales Although I had to wait for days to have my choice of vehicle brought in from outside the state, I was impressed with the update. Although I had to wait for days to have my choice of vehicle brought in from outside the state, I was impressed with the update. More
by alanimi
Employees Worked With
Henry Olowu
November 14, 2017
Very happy customer I was traveling out of town to visit friends and used the service department for routine maintenance and I was happy with the service Tammy provided. I was traveling out of town to visit friends and used the service department for routine maintenance and I was happy with the service Tammy provided. If ever in town I will be stopping in again. More
by Happy
Employees Worked With
Tammy Baker
November 13, 2017
Stellar Service There are not many service departments that earn your trust and respect by being as honest, forthright, genuine, and appreciative of the customer as t There are not many service departments that earn your trust and respect by being as honest, forthright, genuine, and appreciative of the customer as this department has proven time and time again to be. More
by HyundaiHasIt
Employees Worked With
Tammy Baker
